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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Carol N.
Argentina
1 review
0 helpful votes
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I tried the jacket in
October 10, 2019

I tried the jacket in L and XL. Unfortunately I had to return both. XL was too wide and L too short. Im a thin person, 6'2".

When taking the jacket off I also pulled the liner out. This might happen and can be annoying.

Other than that I wish I could have kept it. Great jacket for price.

Date of experience: October 10, 2019
Stephanie L.
Argentina
1 review
0 helpful votes
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Excellent motorcycle jacket for the
October 10, 2019

Excellent motorcycle jacket for the price. Light weight, yet rugged enough to keep the elements out. Great for summer riding. Not made for cold days but works great for the cool mornings with the lining that is provided. Can't beat it!!

Date of experience: October 10, 2019
Diane N.
Argentina
1 review
0 helpful votes
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This is very nice for
October 10, 2019

This is very nice for the money. Lots of pockets and armor. Seems like good quality. I feel well protected. It's not very warm, even with the liner, and it's short for me.

Date of experience: October 10, 2019
Kimberly L.
Argentina
1 review
0 helpful votes
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The jacket looks and feels
October 10, 2019

The jacket looks and feels amazing I gave it 4 instead of 5 for two small reasons. 1, for me at least the cuff of the jacket seems a little tight, not sure if its supposed to be that tight or not just seems tight. still can ride comfortable but long distances rather a little looser. and 2, its definately meant for warmer weather, absolutely comfortable in anything above 75 degrees but as the miles rack on below that just keeps getting colder. I would be totally confident in recommending this product to anyone who rides and doesnt love the look of sport like jackets. The materials are comfortable and looks solid. Thanks leather up for supplying a great cost effective jacket.

Date of experience: October 10, 2019
Michelle N.
Argentina
1 review
0 helpful votes
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Great jacket, I can make
October 10, 2019

Great jacket, I can make it a snug fit so no "wind abusing flap". The armor is molded well so i don't notice it there. Great price too!!! A brother in my club tryed it on and is ordering one too...

Date of experience: October 10, 2019
Rebecca P.
Argentina
1 review
0 helpful votes
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I purchase this jacket a
October 10, 2019

I purchase this jacket a couple of weeks ago and its one of the best purchase I've made, the jacket is light weight and comfortable and the zip out liner is just perfect for those cool night rides when needed. I recommend this jack to anyone who wants a nice looking and light weight riding jacket.

Date of experience: October 10, 2019
Joseph I.
Argentina
1 review
0 helpful votes
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Personally I like this jacket
October 10, 2019

Personally I like this jacket - but sent it back because it has not a stitch of reflective piping. Good price, OK quality, good fit, but I'm not driving at night without an edge. Had the silver one but sent it back because the liner zipper crapped out and the liner wouldn't install anymore.

Date of experience: October 10, 2019
Diane Z.
Argentina
1 review
0 helpful votes
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This Jacket is well worth
October 10, 2019

This Jacket is well worth the cost. Styling is top notch and similar to jackets that cost hundreds more. I am a large rider and had to send the jacket back twice and finally got a 5X (I'm 6'3 270lbs) but the staff at leatherup were helpful the entire time and the 5X is perfect!

Date of experience: October 10, 2019
Charles A.
Argentina
1 review
0 helpful votes
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Very stylish, not as light
October 10, 2019

Very stylish, not as light as it looks, but not as hot and heavy as leather. Don't like the elastic "sweater-ish" sleeve ends, but you'll get use to them. Overall, a VERY GOOD buy for the buck and built extremely well.

Date of experience: October 10, 2019
Stephen V.
Argentina
1 review
0 helpful votes
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This is a really nice
October 10, 2019

This is a really nice jacket - especially for the money. I got it for warmer weather riding, and the Tri-Tex breathes really well. Jacket is nicely designed: pockets, adjustable tabs, etc. The ONLY thing I didn't like and couldn't get used to was the elastic cuffs inside the sleeves. I eventually returned this jacket for a similar product.

Date of experience: October 10, 2019
Amy L.
Argentina
1 review
0 helpful votes
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It's a nice coat for
October 10, 2019

It's a nice coat for the money. What it's not is a rain coat, it has mesh in front and back. Great for warm to cool dry riding.

Date of experience: October 10, 2019
Peter X.
Argentina
1 review
0 helpful votes
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Great Jacket. Light weight, good
October 10, 2019

Great Jacket. Light weight, good ventilation. Still a bit hot in 90+ but duh, it's a jacket and feels fine when moving. When I bought it I didn't even know why it had a liner as I bought it for a summer jacket but now as the summer winds down, it makes sense. Going to work @ 6AM it is about 20 cooler than the afternoon, so the liner helps a lot and comes out easy. It is so small it can fit almost anywhere. (except in the pockets) I am 5'10 150 lbs, all my other jackets were larges so I bought a large and this one fits fine, breaks right at the hip. Inner cuff can be a bit of a bother getting on and off over watches but it is such a trivial issue it is hardly worth mentioning. Rain rips right through the jacket, but duh; its mesh. Looks good, slim, not too bulky. A great value.

Date of experience: October 10, 2019
Stephanie I.
Argentina
1 review
0 helpful votes
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Better than I hoped for!
October 10, 2019

Better than I hoped for! I'm 6'1, 170, thin and lanky - the XL is perfect - long enough arms, with enough adjustment for my skinny frame. Jacket looks great and has nice mesh lining on the interior. Good for a 15 mile commute in 45 degrees with the quilted liner and only a tshirt underneath; also wore it in 90 degrees comfortably. Snaps for liner could be better/stronger and are unmarked so it's a bit confusing to get the liner in. Also, the velcro on the neck sticks to my helmet lining when not cinched up - I put a piece of felt on it to prevent this. BTW, the coat is all black - even though it looks slightly gray in the pics. Fits great, looks great; for the price it can't be beat.

Date of experience: October 10, 2019
Anthony R.
Argentina
1 review
0 helpful votes
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Great jacket. Can be a
October 10, 2019

Great jacket. Can be a bit warm in Texas summers when over 90 degrees, but I definitely like the safety features, the light weight, and the ventilation (you definitely can tell the ventilation is great). I'm 5'10" 160lbs and got the large and it's a perfect fit. Very pleased with it and like all the pockets. Easily washable in gentle cycle (which is good, because in TX summers, you can sure sweat a lot). I use it with a reflective safety vest I bought from LeatherUp when riding to downtown Dallas to work. I saw a very similar jacket at the Harley Davidson dealership for some ridiculous price of $245 or so. Obviously, at LeatherUp's prices, this is a great value.

Date of experience: October 10, 2019
Mary Y.
Argentina
1 review
0 helpful votes
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great jacket. Fit good but
October 10, 2019

great jacket. Fit good but the first warm day I unzipped the liner and the zipper fell apart

Date of experience: October 10, 2019
Angela D.
Argentina
1 review
0 helpful votes
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First time experience with Leather
October 10, 2019

First time experience with Leather up and I'm very impressed. The jacket is very comfortable while riding, with no restrictions when turning corners or curves. My jacket is comfortable on cool mornings with the liner in and cool on warm summer day with the mesh outer shell. I will shop with Leather Up in the future.

Date of experience: October 10, 2019
Brian S.
Argentina
1 review
0 helpful votes
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This is an amazing Jacket.
October 10, 2019

This is an amazing Jacket. I am 6-0 of fairly slim build (170 lbs) and I bought a large and it fit me perfectly with liner in or out. I am very impressed with the workmanship.

Date of experience: October 10, 2019
Joseph P.
Argentina
1 review
0 helpful votes
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Nice jacket! Very stylish, fits
October 10, 2019

Nice jacket! Very stylish, fits perfect, breathes well. Liner helps a little in colder weather, but if temp is less than 50, it won't keep you warm. I encountered a problem with the attach point in one sleeve (button/loop) which tore off the first time I took the jacket off. A quick sew repair fixed it, so no problem. Overall, 4 stars.

Date of experience: October 10, 2019
Jennifer G.
Argentina
1 review
0 helpful votes
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I like this jacket, it's
October 10, 2019

I like this jacket, it's very comfortable and it is good for use in the summer season and winter season too. I am happy with this item

Date of experience: October 10, 2019
Martha A.
Argentina
1 review
0 helpful votes
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Nice jacket very fast shipping
October 10, 2019

Nice jacket very fast shipping i bought 2xl thinking it would give me extra room but i should have ordered 3 xl. It does fit but not alot of extra room. Wore this on a ride last week temp outside was 36 it kept me warm.some of my friend will be shopping at leatherup.com now

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States