Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
the pants are great--i rode in the rain and didn't get wet---very comfortable--i ordered another pair
I bought a pair for riding but once i got them i thought they were great so ordered another pair for casual wearing, service here at leatherup is GREAT ! was happy with the pants i just ordered 2 helmets which are on their way thanks leatherup
Good fit, price and quality. Rear pockets are a little small for a 38" waist. I was pleased to discover that the cut has a lower rise than I expected. Sort of like a Levi 501 with a bit more leg room.
Ken
Excellent quality at excellent price. I have ordered pants, jackets, gloves and helmets from LeatherUp and have always been very satisfied with quality, price, delivery and service. As a purchasing manager and Harley rider, I have a good understanding of what an exceptional supplier should be and LeatherUp is it.
Superb trousers for an awesome price. Comfortable and well made. Wore them to work and got complements all day long!
Leather up you did it again.The pants are great and at nice price.They are are just as nice as the Xelement jacket I bought last year. I'll be back!!!!!!!!!! Ricky T. Saginaw Mi.
I've worn these in humid August sunshine in conjunction with light-colored mesh overpants. These'll work year-round. I'm very happy with the feel and the quality.
I got my pants just in time to use them in my halloween costume this year and they were perfect for the part of a demon slayer! the fit great right out of the shipping box aside from being to long, they were made of the highest quality i had ever seen ( i actualy needed a pair of needle nose plyers to force the leather needle through to hem the legs) these pants will last a good several years and aquire a lot of milage.
Great quality but bad fir, sat too low in rear when sitting pulled down to crack, but that was due to my body type. Well worth the money, big thumbs up.
Got them for my husband and he loves them good fit,great bikers pants,they look great and are very well priced
Ordered these when it became apparent that I needed the previously ordered Loose Fit only for my multi-layered cold weather riding. I'm not as fat as I thought I was. Fit and finish is very good. Service is the usual top-notch.
exceptional quality and reasonable price...the place for the biker community has arrived! I am pleased with purchase and service.
The leather is thick and rugged yet still supple and comfortable. I like the fit and had plenty of length for making a good hem. A lot of bang for my buck, as usual with Leatherup. I've purchased; gloves, saddle bags, pants, chaps, jacket, 2 vests and very happy with the high quality and low price.
PERFECT, this is my at least 6th or 7th order from Leather Up and these pants are outstanding, the quality, the leathert itself, great, try to find in a store, probably pay over $250.00, minimum.
The workmanship and leather is very good. The fit was very good but the rise on the back side may be a little short. When sitting down it tends to go a little bit low. The lining idea is good but may want to use a 50/50 cotton/polyester material so the skin will not feel sticky with the 100% polyester when it gets warm.
I play in a rock band and got your classic five pocket jean pants to wear on stage. I thought that would be so cool and the only place I wear them. Was I ever wrong! The fit is so great that not only do I wear them on stage I have made them part of my daily wardrobe. I have never owned or had leather pants now I ask myself why. Thank you for a great fitting pair of jeans.
Robert P. Tulsa, Oklahoma
Great pair of leathers!!! I play in a band and was hoping these pants would fit like a glove and they do.what a great price for such a high quality product.They look way better in person then on the picture.I will be coming back to get a brown pair.
I bought these for warmth and protection while riding. What a bargain! I'd originally ordered these by accident, as I thought I was ordering the same pants as a friend did. I was worried about the quality when I found out he'd paid almost 3x the amount for his. I had nothing to fear. The quality and fit is amazing. All I had to do was have them hemmed. I'm done buying riding jeans that don't give me the confidence that they'll hold together like a good pair of leather pants will.
I will be returning this item, The waist isnt quite snug enough and when I sat down they didnt stay put. Glad I Had on underwear. Also doesnt seem to be real leather.
We bought a pair for my brother for Christmas. He absolutely loves them! I was afraid ordering them at Christmas time would be a hassel but it wasn't. I searched all over the internet for days for the best price for the quality & you're the best. I definately know I will be buying from your site again & refer your site to all my family & friends. Jaquie P. Ponca City, Ok.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

