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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Richard T.
Argentina
1 review
0 helpful votes
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Excellent leather pant with awesome
October 10, 2019

Excellent leather pant with awesome price & service. Highly recommended>>!!

Date of experience: October 10, 2019
Shirley W.
Argentina
1 review
0 helpful votes
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Excellent leather, well built pants.
October 10, 2019

Excellent leather, well built pants. They fit me well when I first put them on, and the fit got better as I wore them. My only wish is for a bit larger leg opening at the bottom to better fit over my motorcycle boots.

Date of experience: October 10, 2019
Virginia P.
Argentina
1 review
0 helpful votes
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Great fit, great price! They
October 10, 2019

Great fit, great price! They just keep getting more awesome the more I wear them.

Date of experience: October 10, 2019
Jennifer I.
Argentina
1 review
0 helpful votes
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Very comfortable to wear, but
October 10, 2019

Very comfortable to wear, but they run so small. Normally my husband wears a 33 and had to exchange and run these up to a 38 to get a pair that fits. Leather quality is great & you can't beat the price anywhere!

Date of experience: October 10, 2019
Michael V.
Argentina
1 review
0 helpful votes
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I have purchased 4 pairs
October 10, 2019

I have purchased 4 pairs of these leather pants and we are all very pleased. Super quality, good fit and a right price. You can't go wrong on these.

Stephen Anderson Traverse City, MI

Date of experience: October 10, 2019
Brian Y.
Argentina
1 review
0 helpful votes
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Ordered Wed. night, arrived Fri.
October 10, 2019

Ordered Wed. night, arrived Fri. afternoon!!!very soft leather not patchwork, double stitched seams, well made nice fit. will be back for more soon. Thank You LeatherUp!!! :-)

Date of experience: October 10, 2019
Jessica J.
Argentina
1 review
0 helpful votes
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These are great pants! They
October 10, 2019

These are great pants! They fit great and looked great. And they really draw the looks. (Of course, I pay no mind to such shallowness) They are even long enough. I have had little luck finding long pants in the local leather shops. Be assured LeatherUp, I'll be back!

JC - Montana

Date of experience: October 10, 2019
Adam F.
Argentina
1 review
0 helpful votes
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Nice pants but zipper was
October 10, 2019

Nice pants but zipper was defective. It popped open as soon I tried them on. The zipper was missing the little clasp that holds the two halves together at the bottom. Good customer service but still waiting for my replacement pants. Overal nice pants, my second pair, first pair was fine.

Date of experience: October 10, 2019
Joseph K.
Argentina
1 review
0 helpful votes
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The quality of the leather
October 10, 2019

The quality of the leather in the pants suprised me. They are as good a quality as the much more expensive pairs I have seen in local stores. My only complaint is the quality of the zipper. I had to have it replaced after the first day. The zipper is not as heavy duty as required for leather. The zipper should be the same duty as the zipper in your chaps.

Date of experience: October 10, 2019
Melissa R.
Argentina
1 review
0 helpful votes
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Great pants, quality product, at
October 10, 2019

Great pants, quality product, at a good price. I will be a return customer and would buy these pants again.

mike

melbourne, ar

Date of experience: October 10, 2019
Jessica R.
Argentina
1 review
0 helpful votes
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Unbelievably nice Classic Leather Pants
October 10, 2019

Unbelievably nice Classic Leather Pants for a great price... customer support was super nice and helpful with a return. Also, if I give up riding the scooter, I've got the pants to start a Door's cover band.

Date of experience: October 10, 2019
Sharon A.
Argentina
1 review
0 helpful votes
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The classic fit pants are
October 10, 2019

The classic fit pants are a great buy. The fit is good. The quality is great and they look great. I also ordered a pair of boots which are comfortable and also are of great quality. I definitely recommend leatherup.com

Date of experience: October 10, 2019
Bill R.
Argentina
1 review
0 helpful votes
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Nice pants for the the
October 10, 2019

Nice pants for the the price. Zipper broke the first time I put pants on. Paid $25 to have zipper replaced. Leatherup did give me a refund for the cost of the zipper. I thank them for that.

Date of experience: October 10, 2019
Helen Y.
Argentina
1 review
0 helpful votes
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I was really surprised by
October 10, 2019

I was really surprised by the excellent quality of the leather.great service and quality would reccomend to anyone,

Date of experience: October 10, 2019
Joe Q.
Argentina
1 review
0 helpful votes
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Just excellent leather pants...no problems
October 10, 2019

Just excellent leather pants...no problems whatsoever...

Date of experience: October 10, 2019
Robert L.
Argentina
1 review
0 helpful votes
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great fit great bargain had
October 10, 2019

great fit great bargain had to have zipper replaced and Leather -Up covered cost .fantastic seller will continue to do business with...highly recommend. BobE

Date of experience: October 10, 2019
Deborah Q.
Argentina
1 review
0 helpful votes
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thank you leather-up for a
October 10, 2019

thank you leather-up for a great buy...fit like a glove ...good looking well made...high grade leather all the way....i will buy again....thank you Bill in oklahoma

Date of experience: October 10, 2019
Dan L.
Argentina
1 review
0 helpful votes
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these are great pants and
October 10, 2019

these are great pants and at a great price.The fit is perfect and the leather is of the higest quality

Date of experience: October 10, 2019
Steve C.
Argentina
1 review
0 helpful votes
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Great Quality, even better price,
October 10, 2019

Great Quality, even better price, fast shipping. I am very well pleased, as always with this company and it's products

Date of experience: October 10, 2019
Cynthia I.
Argentina
1 review
0 helpful votes
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Excellent pants! They Fit GREAT
October 10, 2019

Excellent pants! They Fit GREAT and are HIGH Quality leather! Customer Service was Great! Order Wednesday morning and Arrived Thursday at Noon! Wow! Can't beat that!!! Thanks!!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States