Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Ben X.
Argentina
1 review
0 helpful votes
Follow Ben X.
Unfollow Ben X.
Share Review
Report Review

I really like the vest.
October 10, 2019

I really like the vest. It seems to be of good quality. Sizing seems to be an issue with most apparel here, but as long as you know that it turns out ok. Had some problem with delivery. I suppose that was actually the fault of the delivery service. The first one mailed out got lost somewhere but Leather Up got another one to me with in a day. Way to go Leather Up. Thanks. I'll shop here frequently.

Date of experience: October 10, 2019
Sarah A.
Argentina
1 review
0 helpful votes
Follow Sarah A.
Unfollow Sarah A.
Share Review
Report Review

Nice vest looks great on
October 10, 2019

Nice vest looks great on the ole lady she told me to get her a med even though she is very small it fits perfect so I would order a size up just in case.

Date of experience: October 10, 2019
Andrew D.
Argentina
1 review
0 helpful votes
Follow Andrew D.
Unfollow Andrew D.
Share Review
Report Review

recent purchase of pouch is
October 10, 2019

recent purchase of pouch is a gem,,i fitted it to my bike, perfect, thank you leather up for another great purchase and AAA DELIVERY.

Date of experience: October 10, 2019
Alex E.
Argentina
1 review
0 helpful votes
Follow Alex E.
Unfollow Alex E.
Share Review
Report Review

great fitted look makes them
October 10, 2019

great fitted look makes them know Im a woman not a man! better quality then I even expected! super ! I would highly recommend this vest!

Date of experience: October 10, 2019
Dave Z.
Argentina
1 review
0 helpful votes
Follow Dave Z.
Unfollow Dave Z.
Share Review
Report Review

love love love the vest!!!!
October 10, 2019

love love love the vest!!!! according to the sizing chart I was a medium, but reading some reviews, I am so glad i got a size up--the large fits perfect!!!!!Absolutely love the fit and style!!!!

Date of experience: October 10, 2019
Linda Q.
Argentina
1 review
0 helpful votes
Follow Linda Q.
Unfollow Linda Q.
Share Review
Report Review

Great buy for the money!
October 10, 2019

Great buy for the money! Good quality and the fit is true to size.

Date of experience: October 10, 2019
Jessica V.
Argentina
1 review
0 helpful votes
Follow Jessica V.
Unfollow Jessica V.
Share Review
Report Review

Great value for the dollar.
October 10, 2019

Great value for the dollar. Very well made. The problem is I ordered a 2XL (DO order a size larger than you actually wear! Trust me on that one!) and they sent me an XL. Clearly their mistake but they won't send me the right one until I return the wrong one. I said I should not have to pay for S/H since it was their error. They are supposed to email me a Postage Label. Still waiting two days later. Meanwhile, I don't have a vest to wear to a big event like I had hoped. So although the product is great, the customer service so far is somewhat lacking.

Date of experience: October 10, 2019
Jessica D.
Argentina
1 review
0 helpful votes
Follow Jessica D.
Unfollow Jessica D.
Share Review
Report Review

This is a very nice
October 10, 2019

This is a very nice figure conforming vest. Looks great on. Nice light weight with a lining. I ordered one size up and it worked perfect. Shipping was quick. I would recommend this one!

Date of experience: October 10, 2019
Stephanie M.
Argentina
1 review
0 helpful votes
Follow Stephanie M.
Unfollow Stephanie M.
Share Review
Report Review

My wife loves the vest.
October 10, 2019

My wife loves the vest. It's comfortable for her and it looks good on her. She says the elastic side panels really help her mobility. Just ordered one size up and we're good. Mike N. from Maine

Date of experience: October 10, 2019
Amanda G.
Argentina
1 review
0 helpful votes
Follow Amanda G.
Unfollow Amanda G.
Share Review
Report Review

I love this vest. I
October 10, 2019

I love this vest. I wear a large but ordered the XL. It is perfect. Comfortable and well made. Boyfirned loves the cleavage it shows. Yet again, another great buy from leatherup!

Date of experience: October 10, 2019
Bob Y.
Argentina
1 review
0 helpful votes
Follow Bob Y.
Unfollow Bob Y.
Share Review
Report Review

I waited 2 months for
October 10, 2019

I waited 2 months for this to be back in stock and it was well worth it. My old lady looks fantastic in it!

Date of experience: October 10, 2019
James Q.
Argentina
1 review
0 helpful votes
Follow James Q.
Unfollow James Q.
Share Review
Report Review

great product for the money.
October 10, 2019

great product for the money. fit is good. The service is exceptional as always

Date of experience: October 10, 2019
Jack Q.
Argentina
1 review
0 helpful votes
Follow Jack Q.
Unfollow Jack Q.
Share Review
Report Review

Excellent vest! I wear a
October 10, 2019

Excellent vest! I wear a 14/16 or Xlarge in tops. I ordered a 3X and it fits, a little snug but not uncomfortable at all. If I ordered a 4x, it would have fit too big under the arms. The elastic on the sides are subtle, and wonderful!

Date of experience: October 10, 2019
Margaret E.
Argentina
1 review
0 helpful votes
Follow Margaret E.
Unfollow Margaret E.
Share Review
Report Review

Love the vest. I am
October 10, 2019

Love the vest. I am 5'10", a 36DD and usually wear a women's medium or large in tops. Based on the reviews I read that said to order up, I ordered the XL and it fits great. For me, it would fit my chest better if the v were lower but I can just unzip it about an inch and I've got enough room for the girls.

Date of experience: October 10, 2019
Stephanie C.
Argentina
1 review
0 helpful votes
Follow Stephanie C.
Unfollow Stephanie C.
Share Review
Report Review

The fit was on point.
October 10, 2019

The fit was on point. They style is timeless. However the first thing my husband said when he saw me wearing it was "is that fake leather". He said the leather look cheap and I thought the same as well when I first put it on.

Date of experience: October 10, 2019
Michael U.
Argentina
1 review
0 helpful votes
Follow Michael U.
Unfollow Michael U.
Share Review
Report Review

Just got this vest today....LOVE
October 10, 2019

Just got this vest today....LOVE IT...im 5'9 and wear a size 16/18 so i order a 3x...couldn't be happier..Great deal.:)

Date of experience: October 10, 2019
Amy L.
Argentina
1 review
0 helpful votes
Follow Amy L.
Unfollow Amy L.
Share Review
Report Review

I ordered this vest and
October 10, 2019

I ordered this vest and I love how comfortable it is, 1 size up is perfect. Thanks LeatherUp

Date of experience: October 10, 2019
Dave A.
Argentina
1 review
0 helpful votes
Follow Dave A.
Unfollow Dave A.
Share Review
Report Review

great vest! i almost ordered
October 10, 2019

great vest! i almost ordered a size up due to reviews, but i found this vest to be very true to size. the small fit perfectly....

Date of experience: October 10, 2019
George K.
Argentina
1 review
0 helpful votes
Follow George K.
Unfollow George K.
Share Review
Report Review

Great vest. Make sure you
October 10, 2019

Great vest. Make sure you measure yourself. I almost didn't, but glad I did and therefore ordered the correct size. Fits well and feels very soft and at the same time the leather feels sturdy. Happy I ordered it and you can't beat the price.

Date of experience: October 10, 2019
Ben Z.
Argentina
1 review
0 helpful votes
Follow Ben Z.
Unfollow Ben Z.
Share Review
Report Review

Ordered this for my girlfriend.
October 10, 2019

Ordered this for my girlfriend. Sizing was perfect and she loves it. Good quality and great price.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States