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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Fantastic just like my last pair of Xelement boots. These broke in real quick and are so darned comfortable.
Fantastic boots. They fit true to size and were super comfortable right off the bat without a break in period. I'm expecting them to get even better once they are fully broken in.
Excellent boots. Fit was true to size very light boots , very comfortable right out of the box. I do not believe there is any break in period needed. Best pair of shoes I have had right out of the box.
Fast shipping. I love these boots. Size is true for me. Great looking, good quality, best bargain on the web! Simply awesome experience.
Great boots. Excellent workmanship. Size was right on. Fast delivery. Will definitely order from Leatherup again.
Love these boots!! Fit perfectly right outta the box!! Comfortable right from the start!! I'll be back!!!
These boots are awsome. A lot of reviews say go up on size but i orderd 12 because i wear 12 and they fir great. i will buy from this place from now on.
Very pleased with my purchase. Very nice boot for the money. True size with a little room for an extra pair of thin socks. Great fit and finish. The boots are triple stitched on the toe and on the side with double stitching throughout. The sole screws are a nice addition as I have a pair of brand name boots that have delaminated twice since I have worn them for riding. I have worn the boots a few times and they seem very easy to break in. The double zipper is an excellent idea and it makes the boots a pleasure to put on and off, even for your non-riding days. An excellent boot!
Nice quality boots. They were comfortable right out of the box.
Couldn't be happier. Boots look awesome, love that they have the steal shank and how far up they come. Zippers on each side make on and off a breeze. They were comfortable on my feet in no time. Not sure I'd walk around for a full day in them just yet, but they are much lighter than expected and they move well on my feet. Only slight drawback is the interior is taller than my foot so I have a little up and down movement, I plan to get some inserts to make them even more comfortable and take up a little bit of that room. Can't go wrong with these for $70!
Great boots and great fit! I wear an 8 1/2 - 9 mens with wider foot. I ordered a 9 and the boots fit great. When reading about the features, I first thought the laces and the zippers might be cheezy. Now that I have them, I love it. Easy on and easy off - with the option to tighten the laces to my foot. The boots aren't 'clunky' either but have a solid contruction. I ride a Stratoliner and have no problem shifting or breaking with the boot.
Out of the box, on the feet and out the door on a full week-end of riding and walking with no time for break-in. Impressive! Great fit, comfortable insole and easy on/off. I have actually been wearing them everyday as I also ride to work. (Weather permitting) They are lightweight and look good. They have a sole that is on the softer side which I actually prefer for a good road grip as I ride a full dresser two-up. That said, they do easily leave black marks on bare floors if you have any tendency to drag your feet. My only concern, though, is the long term durability of the dual side zip hardware. But hey, so far so good
These boots are great.I wear a size 10 and they fit perfect. Wore them the whole day the first day . and they were very comfortable. Easy on and off with the zippers on both sides. Would definitly recommend a friend to buy them.Great service from LeatherUP
First time ordering from Leather up. Shipment was on time and ordering was smooth. Like the boots very well, I didn't rate Durability because I have only wore therm a few times so far. They were a little tight at first but seem to wearing in fine. I have good foot control on my bike, feet don't slide easy on loose sand and gives me better grip to move my bike around. I will buy these boots again and will order from Leather up as well.
Received the boots and have worn them a couple of times already. They were a little tight at first but didn't take anytime to loosen up to a comfortable fit. Not sure how they will hold up in the rain but I will find out sooner or later. The zippers do make putting the boots on and off much easier which I like a lot. for the price you cant beet them! You do not need to spend $150.00 or more on a pair of boots from Harley when these are just as comfortable and look good for half the price. Very satisfied. Oh by the way I have received many compliments on the look of my new boots. Buy them you wont be disappointed.
Nice boots. Very comfortable. I hope the plastic zippers hold up but for 70 bucks? Who cares! Seriously, these boots are worth every bit and more. These boots will replace my Joe Rocket boots that didn't even last 2 riding seasons (fake leather and plastic). Looking forward to breaking these in.
Good experience so far. The boots arrived very quickly and I used them right away. Break in time was about 2 days, so not bad. I'll revisit the durability after a year or so. Hopefully they last longer than the HD brand boots!
Finally I received my boots - GREAT! They fitted well, very nice on my feet - perfect. Used a day to walk indoors. Next day walked 10 km and rode my bike for the same distance - never felt my feet that nice and warm. Going to enjoy them riding my motorbike next spring.
Great boot for the price. They fit well and are pretty comfy after a short break in.
These are definitely 5 star boots. I read the reviews and was a bit skeptical but for the price, I took a shot. I couldn't be happier. Been wearing them for 2 days now and they feel great. Boots like these usually require a break in period but these feel like I've been wearing them for weeks, not days. The size is right on. I wear a 13 and ordered the same based on the reviews. The only thing I did was buy Dr. Scholl's to replace the factory one for some added cushion. Great boots!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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