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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Best boots I've ever bought. True to size and fast break in. Very comfortable.
Exactly what I was looking for. The fit was dead on. Break-in time is not too bad. I have not had a chance to ride with them yet, but I hope to soon. Thanks LeatherUp for the outstanding deals and service.
These boots are soooo great! good fit great comfort! The dual zippers are a nice feature. I have had the most expensive boots on the market and these boots beat them hands down! Size chart is right on at least for me it was.
These boots are super comfortable and break in quickly. I love the zipper feature on these. Easy on and off. Took me about 3 days to fully break them in. The price is a screamin' deal too. I ordered the same size as my shoe size and they fit perfectly and they look great.
Great Boot! First Xelement boot purchase - will not be my last. Very good quality and fit. A little stiff on initial fitting, but breaks in fast and is very comfortable - -and the price - - can't beat it. LeatherUp service is second to none. I also purchased a leather jacket that I'm very happy with as well - - -no more HD brands for me! Thank you LeatherUP!
These are excellent boots! I have them about 2 weeks and just like everyone else said, they are extremely comfortable. Break in was all of about 30 minutes! They are comfortable enough to wear all day and I'm on my feet on a concrete floor all day! Sizing was dead on. The side zippers are a must have if you are wearing any kind of boot. Very easy on and off. Great boot for the money. We'll see how long they last, but I'll probably buy another pair if I wear these out.
These are great boots. I was a little worried at first about the stiffness, but they broke in within a few hours. They feel like really solid, well built boots. Also, props to LeatherUp. Not only did I receive the boots fast, but they exchanged them quickly for a different size. I will definitely order from them in the future.
These boots look and feel great. The sizing is pretty much right on.
Tough, durable, stylish - great value for the price!
I especially like the dual zipper format.
great boots. i am a 10 wide or 10.5 medium in harley davidson boots and they still hurt my feet. the harley davidson botts are much more narrow. i ordered 10.5 xlement an the fit great and feel great. i am very impressed. they seem to be very good quality.
Tough, but very comfortable right out of the box. Easy on/off with the dual zippers and great ankle support. My only complaint is that they leave black marks on most flooring surfaces. I mostly wear them outside so that is not a big problem for me.
Great boots. I have only had mine for a few months but I ride in them almost every day and they are showing very little signs of wear and tear just your normal scuff marks. Boots are easy to get on and off with the zipper on both sides, no need to tie and untie every time you put them on. The keep your feet warm when its cold but your feet will get hot on hotter days. Will buy them again.
boots look great &fit good right out of box the 2 zipper boots are way easier to get on & off size true to form fast shipping made the experience less of a hassle leather up did it again ! good quality at a good price
Great boots...excellent fit...really cool look...5 star
Very nice boots . Size is the same as I wear in other shoes. The double zippers are very handy .
Satisfied with the boots, only complaint I would have is that they are a bit on the small side as they are a tight fit but maybe after wearing them a few times they will loosen up.
Comfortable to wear all day long. Overall, glad I purchased these boots.
I got these boots one week before heading to Biketoberfest for the the weekend. They fit perfectly and are very well made. It only took a couple of hours to break them in and they are comfortable to wear all day long. The zippers work well and make quick work of getting in and out of them. I am very happy with these boots.
I bought these boots mainly for the side zippers for easy on-easy off. I also think they look really good. I oiled them up with mink oil as soon as they arrived. I expected a week or so of break-in, but it really wasn't needed as they were very comfortable right out of the box. I.m a senior with lousy feet and thee boots really shocked the heck out of me. I normally wear an 8.5 wide and the fit was perfect. Rode and walked with my bud for four hours and they were more comfortable that the Tims I've worn for ten years. Best buy I've ever made - the Black Friday $60 sale price was outrageous. Boots like these in discount stores go for $130 and aren't nearly as well made. Buy them - you'll ne pleased.
The Impact boot is a great bargain for such a high quality item. Fairly comfortable right from the start, and get better the more you wear them. Excellent traction! The double zippers really make them easy to put on and take off. Highly recommended.
Great value. This was my first pair of shoes/boots ordered online so I was leary about the fit, but these run true to size and are very comfortable. Glad I found them.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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