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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Susan X.
Argentina
1 review
0 helpful votes
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Best boots I've ever bought.
October 10, 2019

Best boots I've ever bought. True to size and fast break in. Very comfortable.

Date of experience: October 10, 2019
Jack P.
Argentina
1 review
0 helpful votes
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Exactly what I was looking
October 10, 2019

Exactly what I was looking for. The fit was dead on. Break-in time is not too bad. I have not had a chance to ride with them yet, but I hope to soon. Thanks LeatherUp for the outstanding deals and service.

Date of experience: October 10, 2019
William W.
Argentina
1 review
0 helpful votes
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These boots are soooo great!
October 10, 2019

These boots are soooo great! good fit great comfort! The dual zippers are a nice feature. I have had the most expensive boots on the market and these boots beat them hands down! Size chart is right on at least for me it was.

Date of experience: October 10, 2019
Margaret Y.
Argentina
1 review
0 helpful votes
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These boots are super comfortable
October 10, 2019

These boots are super comfortable and break in quickly. I love the zipper feature on these. Easy on and off. Took me about 3 days to fully break them in. The price is a screamin' deal too. I ordered the same size as my shoe size and they fit perfectly and they look great.

Date of experience: October 10, 2019
Brenda L.
Argentina
1 review
0 helpful votes
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Great Boot! First Xelement boot
October 10, 2019

Great Boot! First Xelement boot purchase - will not be my last. Very good quality and fit. A little stiff on initial fitting, but breaks in fast and is very comfortable - -and the price - - can't beat it. LeatherUp service is second to none. I also purchased a leather jacket that I'm very happy with as well - - -no more HD brands for me! Thank you LeatherUP!

Date of experience: October 10, 2019
Tom Q.
Argentina
1 review
0 helpful votes
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These are excellent boots! I
October 10, 2019

These are excellent boots! I have them about 2 weeks and just like everyone else said, they are extremely comfortable. Break in was all of about 30 minutes! They are comfortable enough to wear all day and I'm on my feet on a concrete floor all day! Sizing was dead on. The side zippers are a must have if you are wearing any kind of boot. Very easy on and off. Great boot for the money. We'll see how long they last, but I'll probably buy another pair if I wear these out.

Date of experience: October 10, 2019
Carol L.
Argentina
1 review
0 helpful votes
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These are great boots. I
October 10, 2019

These are great boots. I was a little worried at first about the stiffness, but they broke in within a few hours. They feel like really solid, well built boots. Also, props to LeatherUp. Not only did I receive the boots fast, but they exchanged them quickly for a different size. I will definitely order from them in the future.

Date of experience: October 10, 2019
Charles S.
Argentina
1 review
0 helpful votes
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These boots look and feel
October 10, 2019

These boots look and feel great. The sizing is pretty much right on.

Date of experience: October 10, 2019
Patricia L.
Argentina
1 review
0 helpful votes
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Tough, durable, stylish - great
October 10, 2019

Tough, durable, stylish - great value for the price!

I especially like the dual zipper format.

Date of experience: October 10, 2019
Jason F.
Argentina
1 review
0 helpful votes
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great boots. i am a
October 10, 2019

great boots. i am a 10 wide or 10.5 medium in harley davidson boots and they still hurt my feet. the harley davidson botts are much more narrow. i ordered 10.5 xlement an the fit great and feel great. i am very impressed. they seem to be very good quality.

Date of experience: October 10, 2019
Maria S.
Argentina
1 review
0 helpful votes
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Tough, but very comfortable right
October 10, 2019

Tough, but very comfortable right out of the box. Easy on/off with the dual zippers and great ankle support. My only complaint is that they leave black marks on most flooring surfaces. I mostly wear them outside so that is not a big problem for me.

Date of experience: October 10, 2019
Shirley D.
Argentina
1 review
0 helpful votes
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Great boots. I have only
October 10, 2019

Great boots. I have only had mine for a few months but I ride in them almost every day and they are showing very little signs of wear and tear just your normal scuff marks. Boots are easy to get on and off with the zipper on both sides, no need to tie and untie every time you put them on. The keep your feet warm when its cold but your feet will get hot on hotter days. Will buy them again.

Date of experience: October 10, 2019
Deborah V.
Argentina
1 review
0 helpful votes
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boots look great &fit good
October 10, 2019

boots look great &fit good right out of box the 2 zipper boots are way easier to get on & off size true to form fast shipping made the experience less of a hassle leather up did it again ! good quality at a good price

Date of experience: October 10, 2019
Kathleen L.
Argentina
2 reviews
0 helpful votes
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Great boots...excellent fit...really cool look...5 star

Date of experience: October 10, 2019
Cynthia X.
Argentina
1 review
0 helpful votes
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Very nice boots . Size
October 10, 2019

Very nice boots . Size is the same as I wear in other shoes. The double zippers are very handy .

Date of experience: October 10, 2019
Dave Q.
Argentina
1 review
0 helpful votes
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Satisfied with the boots, only
October 10, 2019

Satisfied with the boots, only complaint I would have is that they are a bit on the small side as they are a tight fit but maybe after wearing them a few times they will loosen up.

Comfortable to wear all day long. Overall, glad I purchased these boots.

Date of experience: October 10, 2019
Betty Y.
Argentina
1 review
0 helpful votes
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I got these boots one
October 10, 2019

I got these boots one week before heading to Biketoberfest for the the weekend. They fit perfectly and are very well made. It only took a couple of hours to break them in and they are comfortable to wear all day long. The zippers work well and make quick work of getting in and out of them. I am very happy with these boots.

Date of experience: October 10, 2019
Daniel Q.
Argentina
1 review
0 helpful votes
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I bought these boots mainly
October 10, 2019

I bought these boots mainly for the side zippers for easy on-easy off. I also think they look really good. I oiled them up with mink oil as soon as they arrived. I expected a week or so of break-in, but it really wasn't needed as they were very comfortable right out of the box. I.m a senior with lousy feet and thee boots really shocked the heck out of me. I normally wear an 8.5 wide and the fit was perfect. Rode and walked with my bud for four hours and they were more comfortable that the Tims I've worn for ten years. Best buy I've ever made - the Black Friday $60 sale price was outrageous. Boots like these in discount stores go for $130 and aren't nearly as well made. Buy them - you'll ne pleased.

Date of experience: October 10, 2019
Karen M.
Argentina
1 review
0 helpful votes
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The Impact boot is a
October 10, 2019

The Impact boot is a great bargain for such a high quality item. Fairly comfortable right from the start, and get better the more you wear them. Excellent traction! The double zippers really make them easy to put on and take off. Highly recommended.

Date of experience: October 10, 2019
Jeff J.
Argentina
1 review
0 helpful votes
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Great value. This was my
October 10, 2019

Great value. This was my first pair of shoes/boots ordered online so I was leary about the fit, but these run true to size and are very comfortable. Glad I found them.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States