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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Adam M.
Argentina
1 review
0 helpful votes
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This was an amazing buy,
October 10, 2019

This was an amazing buy, its definatly what i thought it was gonna be and fits nicley.

Date of experience: October 10, 2019
Jason R.
Argentina
1 review
0 helpful votes
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Great jacket. For perfect fit
October 10, 2019

Great jacket. For perfect fit order a size up from normal.

Date of experience: October 10, 2019
Jeff J.
Argentina
1 review
0 helpful votes
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Great looking, nice fitting jacket.
October 10, 2019

Great looking, nice fitting jacket. It is super light weight, which is great for the individual I purchased it for. However, the only complaint would be we worry a little about the durability of such thin material.

Date of experience: October 10, 2019
Anna S.
Argentina
1 review
0 helpful votes
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I ordered a medium for
October 10, 2019

I ordered a medium for my husband and it was a litle small so i sent it back and reordered a large for him, I cant wait to give it to him. This jacket is so nice, great quality and very fast shipping. I now want to order a jacket for myself! Thanks for great service.

Date of experience: October 10, 2019
Bob M.
Argentina
1 review
0 helpful votes
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Just what I expected light
October 10, 2019

Just what I expected light weight, soft leather, something to wear with a T-shirt. Can't beat the price.

Date of experience: October 10, 2019
Sarah I.
Argentina
1 review
0 helpful votes
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I am impressed with the
October 10, 2019

I am impressed with the jacket. I have purchased several items from Leather Up so I am used to the top quality work on your products, but I am still occasionally surprised by an outstanding item. This jacket is one of those, it will work for dress or for warmth, and it is light weight, soft and flexible so you are not restrained by it. The price is unbelievable for the quality and the look & feel of the jacket.

Date of experience: October 10, 2019
George G.
Argentina
1 review
0 helpful votes
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A jacket for riding? No.
October 10, 2019

A jacket for riding? No. Too blousee. Sleeves an invite for bees. A jacket for after hours at the roadhouse? Yes. The chicks will love it. Excellent for dress. Well worth the money.

Date of experience: October 10, 2019
Stephanie E.
Argentina
1 review
0 helpful votes
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It came quickly and was
October 10, 2019

It came quickly and was pretty but very thin it seems.

Date of experience: October 10, 2019
Nancy O.
Argentina
1 review
0 helpful votes
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Nice light coat ordered my
October 10, 2019

Nice light coat ordered my chest size as per size chart fits perfect. Ron

Date of experience: October 10, 2019
Paul P.
Argentina
1 review
0 helpful votes
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Just got it. Soft, nice
October 10, 2019

Just got it. Soft, nice leather. It fit just perfectly. It's a thin jacket, just what i was looking for. Something to wear in the not so cold California winter.

Date of experience: October 10, 2019
Maria O.
Argentina
1 review
0 helpful votes
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Great Jacket for the price.
October 10, 2019

Great Jacket for the price. I would have expected to pay more for a jacket of high quality and feel. Would buy again!!

Date of experience: October 10, 2019
Sam F.
Argentina
1 review
0 helpful votes
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I have gotten 3 coats
October 10, 2019

I have gotten 3 coats altogether from Leatherup, and I have (always) been satisfied with each one. The jacket is perfect for me and it simply fits well.

Date of experience: October 10, 2019
Kevin B.
Argentina
1 review
0 helpful votes
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I purchased this jacket as
October 10, 2019

I purchased this jacket as a Christmas present, and it arrived as they stated it would. It was as pictured on the website, and I love it. The individual I gave it to also loves it. I would buy it for myself, if I did not already have one. IT'S A GREAT DEAL FOR THE PRICE!!!!

Date of experience: October 10, 2019
David N.
Argentina
1 review
0 helpful votes
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Exactly what I wanted, a
October 10, 2019

Exactly what I wanted, a light weight soft leather jacket that fits the bill perfectly here in north Florida. Great Jacket.

Date of experience: October 10, 2019
Mark F.
Argentina
1 review
0 helpful votes
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I love this jacket. Very
October 10, 2019

I love this jacket. Very very nice and I know my boyfriend will like it too, when I give it to him in April. It was shipped right away and took no time at all to get to me in Canada. I look forward to doing alot more business with this company.

Date of experience: October 10, 2019
Jessica O.
Argentina
1 review
0 helpful votes
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great quality jacket. fast and
October 10, 2019

great quality jacket. fast and safe shipping. the only con with the jacket is it is a little more light weight then i expected. but otherwise very soft and clean cut jacket.

Date of experience: October 10, 2019
Richard D.
Argentina
1 review
0 helpful votes
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I had purchased this jacket
October 10, 2019

I had purchased this jacket around Thanksgiving 2009 as a Christmas present for my boyfriend in 2XL. However when he tried it on Christmas day it was too snug. I emailed the company because the return policy only gave 30 days. The email me back promptly and gave me until Jan 30 to exchange. Easy exchange process and now he has a 3XL that he loves!!!

Date of experience: October 10, 2019
Michael W.
Argentina
1 review
0 helpful votes
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I bought the jackets for
October 10, 2019

I bought the jackets for my high school Academic Decathlon team. They love them, and wear them all the time. My only concern is that some of the stitching is not perfect, and I occasionally see some threads. Otherwise, great looking, great fit. 4 1/2 stars!

Date of experience: October 10, 2019
Jack W.
Argentina
1 review
0 helpful votes
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Nice, lightweight leather jacket. I'm
October 10, 2019

Nice, lightweight leather jacket. I'm 6'-0" and 240 lbs. and ordered the 3XL. The fit was borderline. Sleeves barely long enough and a little tight across the shoulders, but the soft leather flexes nicely. Would have been nice to have a snap or zipper on the cuffs, but it's something I can live without. The price was right and I'm still happy.

Carl in Olympia

Date of experience: October 10, 2019
Betty R.
Argentina
1 review
0 helpful votes
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Overall I have to say
October 10, 2019

Overall I have to say the jacket is very good quality for the money. I'm a little disappointed that I had to exchange the jacket for a 3x . For a 3x I expected more room in the shoulder area.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States