Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Kathleen K.
Argentina
1 review
0 helpful votes
Follow Kathleen K.
Unfollow Kathleen K.
Share Review
Report Review

Awesome fit, awesome price, awesome
October 10, 2019

Awesome fit, awesome price, awesome performance. I had to use it the very next day after it arrived. I stayed dry as a bone. I got an XL so it would fit over chaps and leather coat in early spring/late fall riding if needed, but it was adjustable at the waist for both the pants and the jacket. I didn't get too warm nor too cool with it on during the rain. This was a great deal. It is a bit bulky and I think the manufacturers should sell it with one of those shrink bags (lol), but it fits into my saddlebags fine with room for other things as well. Bringing it with me on my first ever LONG road trip, so will really test it then.

Date of experience: October 10, 2019
Nancy O.
Argentina
1 review
0 helpful votes
Follow Nancy O.
Unfollow Nancy O.
Share Review
Report Review

My wife is 5'2", 115
October 10, 2019

My wife is 5'2", 115 pounds. She ordered a small. Fit OK over her padded riding jacket and pants. A a little on the big side, but better that than too small. Super quality too.

Date of experience: October 10, 2019
Richard B.
Argentina
1 review
0 helpful votes
Follow Richard B.
Unfollow Richard B.
Share Review
Report Review

I order this rain gear
October 10, 2019

I order this rain gear about 2-3 weeks ago and finally got to try it out. I purchased this item based on all the reviews. I read every one of them. I rode home from work (25miles) in a light to medium rain. I was a little disappointed but only a little bit. I had a couple of wet spots on my right leg and the bottom part of my jeans on both legs were completely wet. However had I not been wearing the rain gear I would have been completely soaked. Hopefully if I get caught in a downpour that doesn't happen. I love Leatherup and will definitely purchase from them again. Great prices and received items quickly.

Date of experience: October 10, 2019
Daniel U.
Argentina
1 review
0 helpful votes
Follow Daniel U.
Unfollow Daniel U.
Share Review
Report Review

Have not worn yet, but
October 10, 2019

Have not worn yet, but will definitely keep me dry when I do. The jacket fits great, but the pants are way too long for me at 5'4". I suspect the jacket will get lots more wear!

Date of experience: October 10, 2019
James P.
Argentina
1 review
0 helpful votes
Follow James P.
Unfollow James P.
Share Review
Report Review

I loved the fit and
October 10, 2019

I loved the fit and price. Have not got to test them in the rain yet.

Date of experience: October 10, 2019
Sandra U.
Argentina
1 review
0 helpful votes
Follow Sandra U.
Unfollow Sandra U.
Share Review
Report Review

Wife loves it! I suspect
October 10, 2019

Wife loves it! I suspect she will be kept dry when needed. Fit well over riding jacket, but pants a little big. She is 5'8" and 140 lbs. and the medium was fine.

Date of experience: October 10, 2019
Dorothy A.
Argentina
1 review
0 helpful votes
Follow Dorothy A.
Unfollow Dorothy A.
Share Review
Report Review

Nice full protection from the
October 10, 2019

Nice full protection from the rain. Pink is a little too dark than what is shown on computer. Wish there was at least a pocket in jacket.. Heavy and great quality.

Date of experience: October 10, 2019
Dorothy P.
Argentina
1 review
0 helpful votes
Follow Dorothy P.
Unfollow Dorothy P.
Share Review
Report Review

Very happy with the quality
October 10, 2019

Very happy with the quality of this rainsuit. It is a bit heavier than others that I've purchased, but I expect it will be much more durable and warmer as well. The fit was consistent with the size chart, and it looks nice on. Ordered it on a Monday and received it by Wednesday. Leatherup is consistently outstanding when it comes to the quality of their products and the speed of their delivery. I've ordered from here several times and have never been disappointed. Fantastic company, I'll keep coming back here!

Date of experience: October 10, 2019
Karen W.
Argentina
1 review
0 helpful votes
Follow Karen W.
Unfollow Karen W.
Share Review
Report Review

I'm very happy with my
October 10, 2019

I'm very happy with my purchase. Was a little big but i think it will be ok. don't want to tight when riding.

Date of experience: October 10, 2019
Janet G.
Argentina
1 review
0 helpful votes
Follow Janet G.
Unfollow Janet G.
Share Review
Report Review

Ordered this on Monday night.
October 10, 2019

Ordered this on Monday night. I received it today. Very impressed with it, can't wait to try it out! It is a little big, but that is ok. It will fit great over my clothes, no matter how many I wear! Ordered the same brand for my husband, but it was out of stock. Leather Up called us and we picked out another one. The customer service is excellent. I recommend highly to order from this company. I know we will. BIG thumbs up to Leather Up!!!!!

Date of experience: October 10, 2019
Michelle T.
Argentina
1 review
0 helpful votes
Follow Michelle T.
Unfollow Michelle T.
Share Review
Report Review

Great item fits well. Great
October 10, 2019

Great item fits well. Great fit and great rain gear and super price

Date of experience: October 10, 2019
Rebecca R.
Argentina
1 review
0 helpful votes
Follow Rebecca R.
Unfollow Rebecca R.
Share Review
Report Review

The quality is outstanding. Both
October 10, 2019

The quality is outstanding. Both pieces fit perfect using the size chart. Also top notch customer service. couldnt be any happier with the whole experience. I recommend leather up to everyone.

Date of experience: October 10, 2019
Janet Y.
Argentina
1 review
0 helpful votes
Follow Janet Y.
Unfollow Janet Y.
Share Review
Report Review

Bought the knife for the
October 10, 2019

Bought the knife for the flag design and then the features. It will go in my emergencey bag that I carry in the truck & Can Am UTV...

Date of experience: October 10, 2019
Cynthia B.
Argentina
1 review
0 helpful votes
Follow Cynthia B.
Unfollow Cynthia B.
Share Review
Report Review

Ok, It is a nice
October 10, 2019

Ok, It is a nice knife and I love the Flag design. The only problem was that the blade was not sharp. The edge was folded over. I bought a knife sharpener and with 6 swipes on both rods the edge was nice and sharp. So I am not disappointed in the knife.

Date of experience: October 10, 2019
Eric M.
Argentina
1 review
0 helpful votes
Follow Eric M.
Unfollow Eric M.
Share Review
Report Review

Buy it. Fit is great
October 10, 2019

Buy it. Fit is great and I wear a 7 & 1/8 hat, for an idea for sizeing.

Date of experience: October 10, 2019
Christine C.
Argentina
1 review
0 helpful votes
Follow Christine C.
Unfollow Christine C.
Share Review
Report Review

Great Suit
October 10, 2019

I needed a new rain suit for awhile but since I am tall, it's slim pickings or big bucks. This suit is perfect! it is definitely the best made rain suit I have ever had and the the fit is great. Love the boot straps to keep the legs down in pouring rain! I tested the reflectors in the garage with flash lights and they really stand out- you certainly cant beat the price! The wide Velcro flaps over the top zipper are great, I doubt anything is getting thru there. There is a leg pocket and the belt is fully adjustable. sleeve length and pant length are great for me- I'm tall but shortening them wouldn't be a big deal. I wear a 3X and ordered a 4XL

Date of experience: October 10, 2019
Anna U.
Argentina
1 review
0 helpful votes
Follow Anna U.
Unfollow Anna U.
Share Review
Report Review

Great Jacket, I loved it!
October 10, 2019

Great Jacket, I loved it! The delivery was fast and great quality.

Date of experience: October 10, 2019
Jason I.
Argentina
1 review
0 helpful votes
Follow Jason I.
Unfollow Jason I.
Share Review
Report Review

Awesome jacket which several people
October 10, 2019

Awesome jacket which several people have mentioned for a great price! Fast delivery. Exceeded expectations

Date of experience: October 10, 2019
Jay M.
Argentina
1 review
0 helpful votes
Follow Jay M.
Unfollow Jay M.
Share Review
Report Review

Great jacket. Fit perfectly. Great
October 10, 2019

Great jacket. Fit perfectly. Great customer service.

Date of experience: October 10, 2019
Stephanie Z.
Argentina
1 review
0 helpful votes
Follow Stephanie Z.
Unfollow Stephanie Z.
Share Review
Report Review

Great value! I bought this
October 10, 2019

Great value! I bought this jacket as a gift for my son - he loves it! It looks great, fits well and it must be comfortable because he wears it all the time. It looks like a much more expensive jacket, very well made.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States