Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Mark D.
Argentina
1 review
0 helpful votes
Follow Mark D.
Unfollow Mark D.
Share Review
Report Review

I purchased this for a
October 10, 2019

I purchased this for a Christmas present. I was pleased to see the other reviews weren't exagerated. Nice quality, beautiful cut. Love the zip-in, zip-out lining - and it's not a thin, light weight lining. I'm sure my nephew will love it!

Date of experience: October 10, 2019
William G.
Argentina
1 review
0 helpful votes
Follow William G.
Unfollow William G.
Share Review
Report Review

I bought this for my
October 10, 2019

I bought this for my boyfriend for his birthday, he LOVED it! It was my first purchase from Leather-Up, and I was so pleased! It really made his birthday nice and it looks like I spent a lot more money than I did!

Date of experience: October 10, 2019
Sam U.
Argentina
1 review
0 helpful votes
Follow Sam U.
Unfollow Sam U.
Share Review
Report Review

I bought this jacket for
October 10, 2019

I bought this jacket for my nephew and he just loves it. The jacket is well made and the style is great. The jacket is very true to size. Leather up is a great place to purchase from I will buy from them in the future.

Date of experience: October 10, 2019
Donna K.
Argentina
1 review
0 helpful votes
Follow Donna K.
Unfollow Donna K.
Share Review
Report Review

I bought the coat for
October 10, 2019

I bought the coat for my son. It was supposed to be a Christmas present but once he tried it on he has been wearing it ever since. He loves it and has gotten many compliments on the coat.

Date of experience: October 10, 2019
Kathleen X.
Argentina
1 review
0 helpful votes
Follow Kathleen X.
Unfollow Kathleen X.
Share Review
Report Review

What a deal. Due to
October 10, 2019

What a deal. Due to the cost I bought this jacket and another for my husband for Chrstmas. The quality exceeded my expectations, the cost is unbeatable and the delivery was right on time. Wonderful experiece and a pleasure doing business with this company. I'll be back with friends. Thank You.

Date of experience: October 10, 2019
Brian A.
Argentina
1 review
0 helpful votes
Follow Brian A.
Unfollow Brian A.
Share Review
Report Review

The jacket is very nice
October 10, 2019

The jacket is very nice and the fit is very good, great jacket for the price

Date of experience: October 10, 2019
Paul W.
Argentina
1 review
0 helpful votes
Follow Paul W.
Unfollow Paul W.
Share Review
Report Review

Nice looking jacket! Fits perfectly!!
October 10, 2019

Nice looking jacket! Fits perfectly!! Will definitely buy from you again.

Thank you!

Date of experience: October 10, 2019
Carol V.
Argentina
1 review
0 helpful votes
Follow Carol V.
Unfollow Carol V.
Share Review
Report Review

I was very please when
October 10, 2019

I was very please when i got my shipment. It was better then i through, for the price i couldn't have gotten a better deal. i will be ordering again.

Date of experience: October 10, 2019
Amy Z.
Argentina
1 review
0 helpful votes
Follow Amy Z.
Unfollow Amy Z.
Share Review
Report Review

Very impressed by the quality
October 10, 2019

Very impressed by the quality of this jacket. Will definitely order from Leather Up again.

Date of experience: October 10, 2019
Robert U.
Argentina
1 review
0 helpful votes
Follow Robert U.
Unfollow Robert U.
Share Review
Report Review

I WAS VERY HAPPY WITH
October 10, 2019

I WAS VERY HAPPY WITH THIS JACKET!!! I BOUGHT IT FOR MY HUBBY FOR XMAS. HIS OLD JACKET WAS WORN OUT, I SHOPPED AROUND AND JACKETS WERE SO EXPENSIVE, I WAS HOPING THIS JACKET WOULD BE DECENT. I WAS VERY PLEASED, IT IS BETTER THAN THE JACKETS IN THE STORES. HIGHLY RECOMMEND THIS COMPANY FOR JACKETS.

Date of experience: October 10, 2019
Susan F.
Argentina
1 review
0 helpful votes
Follow Susan F.
Unfollow Susan F.
Share Review
Report Review

Great looking jacket and exceptional
October 10, 2019

Great looking jacket and exceptional value for money.

Date of experience: October 10, 2019
Linda B.
Argentina
1 review
0 helpful votes
Follow Linda B.
Unfollow Linda B.
Share Review
Report Review

Like many others, I also
October 10, 2019

Like many others, I also bought this item as a gift. Fits my 17 yo son very well even though he is very tall. Was my first purchase from LeatherUp and I will be back. The only thing we would change is the zipper - not very sturdy and the teeth don't quite match up perfectly but it does work. Thanks for the great deal.

Date of experience: October 10, 2019
Amy H.
Argentina
1 review
0 helpful votes
Follow Amy H.
Unfollow Amy H.
Share Review
Report Review

I have to admit I
October 10, 2019

I have to admit I had my doubts about this jacket and ordering from this site because I wasn't sure what I would end up with at these kind of prices. This jacket, the price and this site are AWESOME, would definitely buy from again.

Date of experience: October 10, 2019
Steven V.
Argentina
1 review
0 helpful votes
Follow Steven V.
Unfollow Steven V.
Share Review
Report Review

Great price, FAST delivery, and
October 10, 2019

Great price, FAST delivery, and correct order.

We ordered this jacket for our Son and it was perfect.....except he needed a size smaller. They were sold out......the back order was too long a wait. He had a jacket similar to this one....so we were pleased to find it. Maybe again next time.

Date of experience: October 10, 2019
Helen F.
Argentina
1 review
0 helpful votes
Follow Helen F.
Unfollow Helen F.
Share Review
Report Review

First time purchase, Quality and
October 10, 2019

First time purchase, Quality and price overall very good. Only drawback is the zipper, while it functions ok the zipper tends to bind while being zipped up. I have to put wax on it to make it slide easier. It is only a minor inconvience and is easily corrected.

Date of experience: October 10, 2019
Mike I.
Argentina
1 review
0 helpful votes
Follow Mike I.
Unfollow Mike I.
Share Review
Report Review

Got my jacket yesterday....only three
October 10, 2019

Got my jacket yesterday....only three days after it was shipped and five days after ordering. I'm very pleased with the quality for the value and will be ordering all my leathers from Leatherup.com from now on. Thanks for the excellent service.

Date of experience: October 10, 2019
Stephen T.
Argentina
1 review
0 helpful votes
Follow Stephen T.
Unfollow Stephen T.
Share Review
Report Review

Arrived perfectly on-time, looks, fells,
October 10, 2019

Arrived perfectly on-time, looks, fells, and smells fantastic.

Date of experience: October 10, 2019
Mark P.
Argentina
1 review
0 helpful votes
Follow Mark P.
Unfollow Mark P.
Share Review
Report Review

great jacket fast shipping best
October 10, 2019

great jacket fast shipping best price what more could i want thanks

Date of experience: October 10, 2019
Daniel W.
Argentina
1 review
0 helpful votes
Follow Daniel W.
Unfollow Daniel W.
Share Review
Report Review

Beautiful jacket at a really
October 10, 2019

Beautiful jacket at a really great price! I initially hesitated to place my order since the price was just too good to believe! I'm a believer now!

Thanks!

P.S. Expect a couple of more orders for Chrismas.

Date of experience: October 10, 2019
Karen U.
Argentina
1 review
0 helpful votes
Follow Karen U.
Unfollow Karen U.
Share Review
Report Review

While I was pleased with
October 10, 2019

While I was pleased with the leather of the jacket and the look, I was very disappointed that it was sized too small, I ended up needing a 5x when I am a definite 3x, yes, I measured. This aside the only other problem is with the liner being kind of cheap, and has no pocket, only a hole to the inner pocket. Mixed feelings since the sizing was off, otherwise ok. The zipper is also too light for this jacket. Will definitely need to be replaced in a short amount of time.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States