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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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If you ride a Bad $#*! Bike you need some complimentary gear to go with it. These boots really fit the bill. They are extremely rugged, stylish, and comfortable. They give me the extra ankle support I need to hold my bike up when I am stopped on uneven ground. I love all the Xelement boots because of the construction, comfort, design and value of their products. So far this year I bought 4 different pairs of these boots because all of them are super cool.
Got my boots on 4-08 16 put them on, hey felt very comfortable, Im only 5-5 and i ride a Ultra Classic Eelctra Glide, So i need a boot with a heel that keeps my feet flat on the ground, The heel could be a little taller. Maby 1/4 of an inch ,Other than that i really like the boot.it seems to be a good Quality boot , Id recommend it to my friends
This boot is a great value!!! The fit was good, price was right and they look super! They look well made and I expect will last for years. I can not wait to get them broken in as they are quite stiff, as you might expect from a heavy duty boot.
I really like this sight they offer great products at a reasonable price. It is well designed easy to navigate and has good tracking info, plus the shipping was fast, fast, fast and free.
Grate Job Leather Up
Wonderful product. Great looks, sturdy looking build. Fit was perfect. I must add (2001 Sportster) that even with 10.5" rear shocks it still worked. W&M, LeatherUp... THANKS!
Put this on my 2013 883 Iron, looks great ,fits well. So far seems very sturdy, I have had a few rides in the rain and it doesn't look any worse for the wear.
Fits my wife's sportster 2011 883XL to a tee. About half of the Harley bag and I think it looks and fits a little better.
What a great pair of motorcycle pants. I ordered them on Tuesday night and they were at my house on Friday. Talk about great service. I ordered a 42 so I could be sure to have room wear over my clothes. I wear a 38 in the waist usually and the 42 afforded me the room that I need to be able to wear as overpants. If I want I can still just wear them as motorcycle pants too. Not too bulky to do that. The look is great. The quality of the product is super. Great stitching and a perfect match to the jacket I purchase also. Leather-up is A1 in service and in product quality.
These are a great pair of pants. Surpassed my expectations which was a good thing since they were a birthday gift for my husband.
I received them quickly too.Will definitely do more shopping on this site.
Top notch quality-for real! Close fit, not sloppy, comfortable, warm.
Great service, first time ordering close on line, will use this company again.
Sent them back I didn't like the thicknes. Was going to use them for cold weather riding paints on my street bike. Not what I was looking for. More motocross paints. Would have been fine for that.
My new motto ATGATT. All the gear all the time. Hit a deer helmet did great job. Will be even better protected from now on.
Following up on my earlier review, not that I have had a chance to wear it on the road. Even BETTER than I had first thought! Still impressed with LeatherUp! Thanks guys. Not sure how you do it, but keep doing it! Can't beat the quality OR service anywhere!
100% waterproof and warm too! i ride in 23 degree weather and these pants are awsome. look great too. if you get these pants buy an xelement jacket as well so they zip together, really keeps out any and all cold wind. i wear a 32 and got a 34 and i can use these alone or as an overpant, not too bulky looking, quite sexy lol.
The pants I order with the jacket also and both are worth the money I paid
(very happy with both)
Very nice over my jeans on those cold morning commutes. I'm a 33 and ordered a 36 and they fit well over my jeans. Only issue is the zippered cuff doesn't go far enough up the leg so I have to remove my shoes to get them off and on. Otherwise, great pants!
Great pants... They keep the wind off and keep me warm and dry during the last month or so of cold weather. Can't beat the price, I would have spent alot more for the quality.
I have usually had a good experience with Xelement but unfortunately that was not the case with this pair of pants. I may have received a bad pair but the stitching that held the loop to tighten the waist tore off within the first few months. I know they are only $60 but I expected a little better quality.
Great riding pants!! Very warm on cold mornings, very comfortable on warm days. Arrived 4 days after the order was placed, you guys rock!
Well I did call as the 32" leg seemed short as I take a 34". I was told that they were longer and when they arrived they did seem to drop well down on the heel. However when I came to use them on the bike, the armour in the knees rucks them up so they ride half way up my calves. They do not do a longer leg length (WHY?) so I have some ballistic nylon and some sew on velcro and will get the local tailor shop to add 3" to the bottom to rectify.
Great pair of "snow" pants. I ordered them 2 sizes up to wear as overpants and they fit quite well. These are waterproof, and you will want to wear something underneath as there is it is a plastic material on the inside. Not sure if i'll wear these during the summer, but they were great when I was learning to ride a motorcycle for the first time in the rain. I do wish they had some hip protection, though. not many pants seem to offer this.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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