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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I really like this jacket! I usually wear an extra large but after reading other reviews, and talking with an associate from Leather Up, I decided to order an XXL it fits good with a t shirt on but is a little tight with a hoodie. I lift weights and am in good shape and the arms are a little tight. The jacket seems like it's well built and should last for a long time. Definitely a great buy!
I own and have owned a lot of leather jackets in my riding days, but this one has them all beat in my opinion. Even without the armor included and built in this thing would protect your hide from anything save a military grade flame thrower...it is TOUGH! The thick leather is very supple considering how heavy it is, and the thing is warm warm warm even without the liner. I don't know why they put all those silly orange pulls on every zipper..they were off in seconds. Lots of air vents and they are in the right places as well. To top off the great fit and quality of everything I've used it for so far, the jacket is very cool looking. My sons are always wanting to wear it out and around. I've ridden over 2500 miles in it so far and loved wearing it. I'll hate to put it away as it starts to get hot here in California. Can't go wrong buying this jacket, and in my opinion the price is just ridiculously low for what you are getting. Only complaint is that the liner sleeves are hooked to the jacket with snaps that both broke off within the first few weeks. Nothing a shop can't fix cheap and easy, but still it didn't jive with the rest of the outstanding quality. No one beats LeatherUp for price and value!!!
The jacket fits fine and looks good. the ordering process was not a good one
As everybody else states, please order one size larger. Zippers are very cheap. First time I used the jacket, the zipper came off at the top of the pull. I was able to get the zipper back on, but you would think that the zipper would have a stop at the top of the pull in order to prevent this from happening. Jacket is very warm, wore it on a 240 mile road trip in 29 to 33 degree weather and did not get chilled.
This jacket surpassed my expectations. I am blown away by the quality and craftsmanship.....I am extremely satisfied with this purchase.
Jacket looks like vinyl rather than leather, likely due to the tanning process. In fact my wife questioned if it was really leather when she first seen it. Doesn't smell like leather either but that also is a by product to leather tanning these days. Very stiff and I don't think it's very heavy at all compared to my 15yr old hein gericke. I'm 6'1" 240 lbs 48" chest and 44" waist, 37" arms and found the XXL acceptable. Like another jacket i purchased on LeatherUp the arms are very tight, making it hard to keep a long sleeve shirt from bunching up when donning the jacket. Arm length, shoulders and chest fit very good. Neck area pokes you in the neck when you're sitting in a chair (stiff). I wish this jacket had cinch velcro around the waist to keep the drafts out. I would not buy this jacket again but will keep it only because it costs $20 to return it and this is the second jacket I've purchased which would add 20% to the purchase price. You do get what you pay for...
Got my jacket out of the box and WOW ! It was heavy which to me showed quality. The next thing was I checked out all the pockets , zippers, and snaps , everything was perfect. Slid the thing on and yes its new and stiff. The other reviews mentioned some kind of "bad " smell. Well the jacket I have smelled fine. For a leather jacket that is. I put on the back of a chair in our spare bed room for a day and now the smell it has is very noticeably less. Now I have large forearms so the only place that was small were the sleeves , and that's because I work out. I have the 2xl and it fits good every where else.
This is the best price I have found on these wonderful apes! Shipping was fast and packaging was good too. I put these on a 03' fatboy with the road king style nacelle and chromed out front end looks sick! So glad I found leatherup!!
will definitely need a break in period.comfortable,good fit.unsure of durability as haven't worn or had long
I've purchased several different brands of handlebars in my 62 yrs, these are hands down the best I've ever seen. Best price at Leather up! Fast shipping. Very pleased with this purchase. Thanks Leatherup
Good quality boots. It took a few days for them to feel comfortable, but I really like them now.
The boots fit perfect nice quality had trouble with one snap but they sent xtra snaps to replace if you have trouble
These boots are comfortable right out of the box. Nice and low around the ankle, and the side zipper makes for easy on/off.
This is a very nice boot. However, I have very wide feet, and like so many other shoes/boots I've tried on, they were too narrow. If you don't have my particular problem they are a good boot for the money and the soles are screwed on.
Great looking and very comfortable boots. As one who likes a snug fit I prefer to lace them over using the zipper. As such the eye hooks for the laces are terrible as they are nothing more than posts which make it hard to keep them hooked as you lace up.
Genuine Leather, strong boot, looks great too. The pricing rules all. Thanks again.
I'm very pleased with the Xelement Black lace up boots I ordered from LeatherUp. They fit perfectly and I think will last me almost forever. They are well made and more than worth what I paid for them.
Excellent buy! Essentially the same boot that HD sells for over twice the price. Only difference I can see is the badging. Leather is soft an pliable. Sole tread is aggressive. Excellent fit. Bought a pair for me and the same boot in the women's boots for the wife. Once again, LeatherUp saves me money!.
I LOVE them! Great looks, comfortable, great value too! Saw others for more than twice the price that didn't compare to these. I ordered my usual shoe size and they were perfect fit. Highly recommended, maybe I should buy another pair while I still can. ??? Will be looking at leather jackets next.
Bought my boyfriend these boots to replace his engineer boots, and he LOVES them. True to size, and more comfortable than a high riding boot. We will continue to purchase from LeatherUp.com in the future also.
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Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members