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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Exactly what I thought they would be. An excellent pair of boots!
This is just the boot I was looking for. It is attractive, functional (high traction, water resistant) and comfortable. Now if only they would make a narrow with, then it would be perfect. Sizing on these boots is tight, but I'll keep what I bought, and use them daily.
I love these boots, excellent for riding and for just walking around.
Outstanding quality boot and service. Will order again soon. Thanks for your great and reliable service. Speedy return on exchanged item.
Excellent Boots, It good to just wear with jeans. Thank you Leather up.com
Make sure get 1/2 bigger!!
Jason from San Jose
I like the fit, Glad I read other reviews & got the next size up or they would have been to tight. Third purchase I have made through leatherup... I will continue to make purchases here.
GREAT quality!! Very. very comfortable. They are "sharp" looking!
I have recommended to my friends and what a price. They are true to size.
I am not wearing my Harley boots anymore.
Frank
Cape Coral, FL
great boots for the price. comfortable, heavy, warm (I am riding in cold weather) and appear very durable, well oiled, and well made. Great buy. Fast service, prompt delivery, could not find any complaints. questions on email answered promptly. Great place to do business.
I have recommended your site to other riders.
Great boot at great price. Super easy break in and comfortable wear.
Great looking pair of boots. Fiance loves the way they look. Thinking of getting her a pair. A bit narrow( I have an 'E' width ) but they stretch with a little oiling. CANT beat the price!!!
a litle tight fit on the back of the boot, but that loosens up after a bit of wear. they're also a bit heavier than an average cowboy boot. would definately buy again. great boots for riding; comfortable and real good grip on the sole and heel.
I bought these boot because the boots I bought elsewhere were uncomfortable . These by far are comfortable,nice looking,and were half the price. A pleasure doing business Leatherup.com..thanks Steve
Boots fit a little snug but really comfortable and worth the money by far the best deal on the market. Thanks for the great deal I will order all my leather products from you.
Just received boots today, prior to receiving a tracking number. Boots actually shipped June 19th but unable to get a tracking number from customer service. Received the number this evening. Purchased same size as I wear in Justin western boots. Actually felt better right out of the box than the Justins I wear. Also, prior to purchase I asked customer service where the boots were made and was told Pakistan. Wasn't crazy about that but went ahead and ordered. Surprise!! Boots are made in China. Now note! The boot is great quality but I have a problem with purchasing any product from China. I believe in America and American workers and American products. Had I known the boots were actually made in China I would have made a different choice. I know I can't change what government has screwed up but I could have appeased my own conscience.
Great boots for the money. Recommend buying 1 size up. Comfortable
These boots are great. I found them very comfortable right out of the box. No need to break them in. For all of my future I'll visit leatherup.com
These boots are great. Very comfortable right out of the box. No need to break them in. I ordered second pair. Order a 1/2 size biger since they are little tight in front. Leatherup.com became my number 1 shop.
Exactly what was ordered,fit was great right out of the box.
True to the other reviews, the boots did run a tight from comparative sizes, but I exchanged them for the next size up and they were perfect. They are comfortable and a nice boot.
These boots are absolutely worth every penny. Really well constructed and different from any boot I've seen. The leather is soft right out of the box and they fit perfectly. I know there have been reviews which warned about the fit being too tight and to order a size larger. I wear a size 11 so thats what i ordered. When they arrived they fit exactly like a size 11 should. I don't think i'll even use them for riding. They make such a cool hangin out boot
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members