Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Largely satisfied with the product. Fitment needed a tailor. Best waist fit of 3 leather pants I ordered from LeatherUp however, to achieve the fit I personally like, had to have a tailor bring the legs in for a more fitted look. Overall, very durable and rather supple leather.
they fit great and so far very durable. What a great buy.
haven't worn them yet but I am very pleased with appearance they look and feel great.would highly recommend these leather pants
My first pair of leather pants. The leather is soft and already broken in. The thickness of the leather was strong. I had to have them hemmed. all pockets were good and deep. I wera a 36 pant and ordered 36 waist. fit great. Like leather should. I have been bragging about leatherUp all week.
Good fit, thanks for a good quality pants at a great price.
Great Fit and material Would recommend. With pair of long leg under garment no need for chaps or heated gear. Ordered Monday had in NJ on Thursday
I live in Rhode Island and this time of year the days are cool and the late afternoons get cold. This product is one of the best products that I have ordered on line. I have worn these pants about a dozen times in temps between 40 and 60 degrees without jeans or thermals under them and they have been plenty warm. I am 6'4", and weigh 235. I wear a 36wx34L Levi jeans. I ordered a 40 in the Exelement losse fit instead of 38 so I could get the extra length. The leg lenght is perfect sitting on my cruiser, and the waste is a little big. With a belt cinched an extra notch they fit good, and probably better around the waste with jeans on. I like the deep front pockets, quality of the leather, and durability. I am enjoying wearing these more than my chaps, and I like the way they look on me.
Pete the Greek
Rhode Island
Love the fit and and the grade of leather. Would definitely recommend to other and look forward to future purchases
Great leather pants!! Fit great after getting them hemmed and tapered. Great price and shipped quickly.
I wear a 34 and ordered the 36. I'm wearing Forcefield Armor shorts and knee pads underneath. Fit perfect. I'm 5'9, and will have to cut about 3-4 inches off the bottom. These are very comfortable and loose fitting even without the armor, and with a belt they look and feel good. No break in as the leather is supple, and bendable. I'm probably going to order another pair. A 34 would fit as a regular loose jean, and would look nice, but I need armor and still fits nicely. Win-win.....
I returned them. The fit was over-all okay, but I would have needed suspenders to keep them around my waist. Nothing against the pants, they just weren't for me.
Love the fit. Due to all the foul weather on Cape Cod this year I have not had a chance to wear them while riding but look for to those clear road days. Every product I have purchased so far has surpassed my expectations for quality and price.
Matt on Cape Cod, Ma.
Great pants fit was right on the money the pockets wore out on me first time I wore them ! I was not happy called LEATHER UP and they made it RIGHT ! Fast ! ! ! I'm very happy with these pants they are great on cold days better than chaps ! Better than leater pants at three times the price thanks Leather up ! !
I will always buy my leather products from Yous guys ! !
34 inch waist is the same as 32 inch levi.They seem to be well made with a great fit and appearance.
I like the loose fit. right pocket was somehow sewn in a knot to the leg seam, not noticeable. could have returned for new pair, but didn't know until I tried on and cut tags off so couldn't, no big deal, price was right and kept me warm with sweat pants under them on cold MO day riding. well worth the money.
Pants are very good quality.Very good price and warm in cold weather.
Great bargain. These replaced a pair I have worn for over 30 years.
Love the pants. My first pair of leather pants and I can't believe I've ridden for 40 years wearing chaps in cooler weather. I was really surprised at the difference they make. Without the wind blowing through my jeans, my entire body felt warmer. The price was good and the fit is very good. The only negative is the depth of the front pockets. My arm goes almost to the elbow when trying to get something out of the pockets.
These ARE better than expected. Leather arrives soft and supple, and flush with new leather scent. The fit for my body is perfect, and that's rare for me. Couldn't be happier
I really like these pants. They're very comfortable and fit perfect. Can't wait to get a pair of the classic fitted pants. Jonnymac
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

