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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Kimberly Y.
Argentina
1 review
0 helpful votes
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Great company to work with!
October 10, 2019

Great company to work with! Fast shipping, fair price, and good quality. Probably should have ordered a half size larger. My normal size is just a little snug in the toes. I purchased another style of this brand and the sizing was perfect. The zip on and off is great. No lacing. Would I buy another pair?? Absolutely!!!

Date of experience: October 10, 2019
Donna E.
Argentina
1 review
0 helpful votes
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The boots are nice looking,
October 10, 2019

The boots are nice looking, but they seem to be lower quality. There were threads hanging out and the leather seemed worn. They also run at least a half size larger than normal.

Date of experience: October 10, 2019
Peter J.
Argentina
1 review
0 helpful votes
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best boots I ever had.
October 10, 2019

best boots I ever had. Run a little small so buy a 1/2 size up

Date of experience: October 10, 2019
Christine Q.
Argentina
1 review
0 helpful votes
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Just got my boots today,
October 10, 2019

Just got my boots today, and WOW, they're really heavy duty. These should last a long, long time. They're very comfortable, as they have a good arched insole. Size 9 is pretty much a size 9, maybe a tad loose, but nothing a thick sock can't solve. The buckles will help also. I LOVE these boots. They are KICK AZZ Thank You Leather Up A Will be ordering more from you guys!

Date of experience: October 10, 2019
Mary M.
Argentina
1 review
0 helpful votes
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These Boots are wonderful.everything you
October 10, 2019

These Boots are wonderful.everything you can expect.i did have to go 1/2 size bigger than my normal boots you should be good going with your normal boot size.this company ROCKS.and you get a perrferred card that you will be using next time for sure.Very very Fast Shipping .3 days wow Thanks Again .rob c Austin Tx

Date of experience: October 10, 2019
Patricia M.
Argentina
1 review
0 helpful votes
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I got these boots for
October 10, 2019

I got these boots for my husband for Christmas. He absolutely loves them! Only thing was, I got the wrong size. We returned them & they exchanged them quicky. He won't wear any of his other shoes/boots now.

Date of experience: October 10, 2019
Steve D.
Argentina
1 review
0 helpful votes
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I love the zipping up
October 10, 2019

I love the zipping up for quick, easy putting on/removing. Really great style.

Date of experience: October 10, 2019
Sandra J.
Argentina
1 review
0 helpful votes
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Theses boots are fantastic! These
October 10, 2019

Theses boots are fantastic! These are my second pair of boots from Leather Up and I am very pleased with the quality of your boots. I'm sure I will be back again! Thank you!

Date of experience: October 10, 2019
Anna P.
Argentina
1 review
0 helpful votes
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very nice boots, the thing
October 10, 2019

very nice boots, the thing that surprised me was the quality of the leather, a bit of a tight fit but that was my fault, break in was very quick. plus these boots just look awesome !

Date of experience: October 10, 2019
Richard Y.
Argentina
1 review
0 helpful votes
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I love my boot's, i
October 10, 2019

I love my boot's, i think that my friends who ride will be coming here in the future. I love the price,Shipping and how fast I got everything thank you

Date of experience: October 10, 2019
Kevin V.
Argentina
1 review
0 helpful votes
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Price and shipping was good.
October 10, 2019

Price and shipping was good. Had to break them in, but as soon as that is done, its fun all the way... Thanx Leatherup....!!!

Date of experience: October 10, 2019
Adam A.
Argentina
1 review
0 helpful votes
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Right of the box, I
October 10, 2019

Right of the box, I loved them. They were a very rockstar-kick-in-the-"pair" pair of boots. The same night I pulled them out of the box, I rode with them out to a rally. I have never been more blistered in my life. Here I am 3 weeks later and my boots still have not become more comfortable. The boots are only ninety bucks, so it's not a big hit to me, but I may end up getting a half size smaller just to see if maybe my foots just moving around too much in them and that's what's causing it. I wish I could write a better review. I had hopes.

Date of experience: October 10, 2019
Steve L.
Argentina
1 review
0 helpful votes
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These boots are heavy duty,
October 10, 2019

These boots are heavy duty, the fit is exact, and they look and feel awesome while riding. I'd reccomend them to any biker.

Date of experience: October 10, 2019
Betty F.
Argentina
1 review
0 helpful votes
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These came out just a
October 10, 2019

These came out just a tad short on me. I held them up next to my other boots and though the soles were exactly the same size, I think the difference is that the heel sticks out a little more on the new boot than it does on the old one. I could have done better with a half size larger, but I'm going to make these do. They will be fine unless I get stranded somewhere I have to walk a long way to get help.

One thing to notice on these great boots is that with all the straps and buckles, you can make them conform to almost any ankle, arch and lower leg size. I noticed this because one ankle seemed a little tight and I just let out the closest buckle one step and it fixed the problem immediately.

I do love these boots!

Date of experience: October 10, 2019
Jason M.
Argentina
1 review
0 helpful votes
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Another great product! These boots
October 10, 2019

Another great product! These boots run about 1/2 size small but was able to stretch out after wearing for a week. Double stiched where needed, should last for along time! Better then the Harley Davidson version a friend has that was $50 more! Thank you leatherup.com for another great product at a great price

Date of experience: October 10, 2019
Linda J.
Argentina
1 review
0 helpful votes
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Bought for my son, who
October 10, 2019

Bought for my son, who is a new rider and learning. He wears these boots constantly and says they are the most comfortable boots of any kind he's ever owned. I like them for the protection they offer and am very pleased that my son is well protected while riding. Thanks for the great product and service.

Date of experience: October 10, 2019
Angela X.
Argentina
1 review
0 helpful votes
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This is a good, basic
October 10, 2019

This is a good, basic motorcycle boot. The buckles and zipper allow it to be far more form fitting than an ordinary engineer boot. I recommend it highly.

Date of experience: October 10, 2019
Brenda T.
Argentina
1 review
0 helpful votes
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Made from great qualoity leather
October 10, 2019

Made from great qualoity leather So great in fact that i am still breaking them in for every day use lol. i ordered them for my demon slayer halloween costume and every day use and they looked great i would definatly recogmend these products to anyone interested in leather products.

Date of experience: October 10, 2019
Elizabeth V.
Argentina
1 review
0 helpful votes
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I love the style and
October 10, 2019

I love the style and fit of these boots...the sizes are right on...as well as the images and description. Leatherup has not let me down, their shipping is awesome, and their products are high quality and priced low. This is my 7th purchase and have yet to be disappointed!

Date of experience: October 10, 2019
Jay I.
Argentina
1 review
0 helpful votes
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Boots are a great fit
October 10, 2019

Boots are a great fit and sure to pull compliments your way. Only complaint was the very new look of the boot but I quickly remedied that with some ride time. Good quality, heavy leather.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States