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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I love these boots! great fit and comfortable! very pleased with my purchase.
Awesome boots. I love them and they are very comfortable. I did take the advise of the others and bought them 1/2 size smaller than I normally where and they fit perfectly.
Once again, a great product from leatherup!
Normally wear a 7.5, but had to return and get a 7. Prob could've gone with a 6.5 but I like to wear thick socks sometimes. Fit good and are comfortable. Very nice for the price.
I usually wear a size 8 so I ordered the 7.5 (after reading the other reviews). The boots fit great and are very comfy!
I can't say enough good things about these boots! Great look, incredible price, and awesomely constructed boot. SO comfortable; they molded to my feet within a half day and even walking a couple of miles of trail in them was extremely comfortable. That never happens! By the end of the day I almost forgot I had them on until my husband asked me if I was going to take them off. I ordered a half size down and they are absolutely perfect no matter what size of sock I wear.
I love these boots! They are sized kinda big though, I had to exchange them twice and they still seem big. Very comfortable and durable!
Solid boot, good value for the price. Unfortunately, they run very large, at least 1/2 size, maybe a full size too big. Had to send them back (paying the shipping) and exhange them for a smaller size. That kind of knocked the value proposition in the head, but hey, you win some and you lose some.
I love my new boots! I took the advice and ordered an 8 instead of my regular size 9. They are only slightly big, perfect in thick socks but I'd rather go a bit loose than snug. And I've walked for a few hours in them and they're amazingly comfy! Highly recommended, great price! Oh, but wear black socks or your white ones will soon be black:)
I picked up these boots for motorcycle riding. The leather is a great thckness, I feel protected wearing them and don't feel the heat of the engine at all on my ankles and lower calves. I did buy them a half size smaller, and they fit perfect with a sock of normal thickness. If you have wider feet, I would suggest ordering your normal size so you have room in the toe box. They are not very heavy or clunky either, overall a great boot for a fraction of the cost that I would expect for this quality. I plan on buying the brown too, as these boots will look really cool off the bike too in fashionable outfits including long skirts.
Very happy with the price and style of these boots. I love shoes, and I have a 10 1/2 size foot and have trouble finding shoes that fit. I bought the 10 and they fit comfortably with thick socks.
She was very pleased, fit was right on, very comfortable. The price was nice to compared to other stores, LEATHERUP.COM GET YOU SOME.
I love these boots. They are comfy and "cool"! They do run a bit on the large size though.
I LOVE these boots!! I had worn out my H-D boots and thought I would give these a try. The quality is outstanding! You cannot beat these for the price. I read other comments and I did order a 1/2 smaller that I normally wear and they fit perfect! I recommend these boots!
Thanks to previous reviews, I ordered a 1/2 size smaller than my usual size ( I usually dont order shoes online becaue of size discrepencies) and they fit perfect. Ladies, TALK ABOUT SEXY?!?!? I wore them with a mini skirt and drove my boyfriend wild!!! And they're SOOOooo comfortable, that I wear them as often as possible. I want another pair!!!
Got my boots today! I must thank everyone that left reviews about ordering a smaller size. I normally wear a 9, and I have a pretty wide foot, so I was worried about going a full size down, but I sure am glad I did! They fit perfectly! They're a bit snug around the widest part of my foot, but since they're leather, I expect they'll give a little after I wear them for a while, in fact, I've been wearing them for a couple of hours and they feel like they've already stretched a bit. There is a slight amount of slipping in the heel, but it's not a big deal at all. These boots are sturdy and well made and practically a steal at this price!
i got my new boots and i do love them i got a half size smaller then what i wear and they are perfect... i love how they fit and feel...great item for the money let me tell you....
I love my boots so far. I would recommend ordering a whole (not half) size smaller. I normally wear a 9 and odered an 8.5. I had to send it back to get a size 8. The 8 fits well and I really like how they look. They appear to be high quality and durable.
Awesome Boots! What everyone said about size is correct. Wore the boots out riding a couple times now....perfect. Just want I wanted and needed. I love these boots so much I wear them all the time. Going to get another pair in another style so I can variety to wear. :)
Ordered these boots for myself and was pleasantly surprised with the quality and value that I recieved. Great durability and comfort while riding and I will definately be ordering more from Leather Up! Have recommended the site to all of my friends!!
I had to return. Followed previous advise and ordered a size smaller. The length was fine but the heel was to big and it slipped terrible. Rating a 3 due to the size not correct. Had they fit, I would have loved them. Quality excellent!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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