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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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William P.
Argentina
1 review
0 helpful votes
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Nice boots at a great
October 10, 2019

Nice boots at a great price, however, the size runs large as does the heel. I ordered a 9 (my size) and they were too big. Paid almost $20 to send them back to exchange for an 8.5. The heel is still too large, but I don't want to pay another $20 to return them. So, I will wear thick winter socks in the summer to make a better fit!! My husband had the exact same problem with his harness boots. Both men and women's run too large. He paid over $20 to send his back, new ones are a bit large too!

Date of experience: October 10, 2019
Robert Z.
Argentina
1 review
0 helpful votes
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After purchasing mine a few
October 10, 2019

After purchasing mine a few years ago, my wife decided she likeed them so much she settled on a pair. She loves them for fit and for comfort while walking.

Date of experience: October 10, 2019
Scott B.
Argentina
1 review
0 helpful votes
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I was very pleased with
October 10, 2019

I was very pleased with the quality and price of these boots. They are made very well. I usually where a size 8 to 8.5 I ordered an 8 and they fit well with thick socks , just a little slipping on the heal I would not go smaller though. The soles are very comfortable I have lower back problems and these boots were comfortable all day long, not to mention they look RAD!

Date of experience: October 10, 2019
Bob A.
Argentina
1 review
0 helpful votes
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I was very impressed by
October 10, 2019

I was very impressed by the quality of these boots for the price! Don't let the price fool you! They are worth the 'list price' and more! The leather is extremely soft and very thick. They have the true classic look to them too. I live in Harley town (Milwaukee) and these boots are as good if not better just because of the price than any boots sold around here!

Date of experience: October 10, 2019
Maria X.
Argentina
1 review
0 helpful votes
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Boots are excellent! I ordered
October 10, 2019

Boots are excellent! I ordered my regular shoe size and the boots were a tad too big, but I just wear thick socks and they are great. I tell everyone I know about this website. The quality is wonderful...especially for the price. I will be shopping here quite often.

Date of experience: October 10, 2019
Diane O.
Argentina
1 review
0 helpful votes
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This is my second pair
October 10, 2019

This is my second pair of these boots. The first pair I wore even they were big on me, just now gave them to a friend and ordered and received a new pair that is 2 sizes smaller than my normal size. They fit and look great. Order 1-1/2 -2 sizes smaller.

Date of experience: October 10, 2019
Diane X.
Argentina
1 review
0 helpful votes
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They are very comfortable. Bought
October 10, 2019

They are very comfortable. Bought my regular size and can wear heavy socks with them.

Date of experience: October 10, 2019
Jennifer N.
Argentina
1 review
0 helpful votes
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Love these boots! I read
October 10, 2019

Love these boots! I read the reviews and ordered 1/2 size smaller and the boots fit great. I have to wear two pairs of socks with them, but they are very comfortable riding and walking. The price is great for these boots!

Shelley H from Lincoln, NE

Date of experience: October 10, 2019
Jeff Z.
Argentina
1 review
0 helpful votes
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I am very pleased with
October 10, 2019

I am very pleased with these boots. Very comfortable. Great quality. Product shipped quickly. I would recommend! I did order a half size smaller than I normally wear and they are perfect!!! I want to wear them all the time, not just on the bike!

Date of experience: October 10, 2019
Janet C.
Argentina
1 review
0 helpful votes
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Great fit and good looking
October 10, 2019

Great fit and good looking boots I'm ready to buy more love them they break in quick. I got my moneys worth and rhen some. very happy!!!

Date of experience: October 10, 2019
Diane D.
Argentina
1 review
0 helpful votes
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The boots are great. A
October 10, 2019

The boots are great. A little bit loose for my size, but will be good for wearing thick socks in the winter time. The first day I wore them I walked for hours and my feet felt fine. They are also very good for in the rain. And a big plus is they look really good too.

Date of experience: October 10, 2019
Stephen E.
Argentina
1 review
0 helpful votes
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Yay! I LOVE my new
October 10, 2019

Yay! I LOVE my new boots! I've been wanting THESE boots for almost 20 years but have always hesitated because of the price...But, I FINALLY found my dream boots at my DREAM price!!!...I just wish they had these EXACT same boots in BROWN...But, I've yet to find them on this website! :-( If you do, please let me know so I can purchase!!! :-)

Date of experience: October 10, 2019
Steven G.
Argentina
1 review
0 helpful votes
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Had to wait 2 months
October 10, 2019

Had to wait 2 months to get them (out of stock) but worth the wait. Very stylish boots with comfy but very sturdy sole. They look like Frye boots, but don't cost nearly as much. Took the collective advice of many reviewers and bought a smaller size (a 6 instead of my usual 6.5-7), which fit well. My only (minor) complaint is that there are some hard/rough spots on the inside that can cause some skin irritation, but a thicker pair of socks takes care of that, as would more breaking in. If you're jones-ing for a good lookin' pair of leather boots, get 'em; you won't be sorry!

Date of experience: October 10, 2019
Adam I.
Argentina
1 review
0 helpful votes
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After reading all the reviews
October 10, 2019

After reading all the reviews I should have still gone a 1/2 size smaller. If I wear two pair of socks I am good. Love the boots Exactly what I was looking for and a fraction of the price!!

Date of experience: October 10, 2019
Jessica Y.
Argentina
1 review
0 helpful votes
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These boots are just what
October 10, 2019

These boots are just what I was looking for! They are comfortable and stylish, I want to wear them all the time! I did heed others warnings about buying a 1/2 size smaller as they run bigger and they are perfect! Thanks for being out there LeatherUp!

Date of experience: October 10, 2019
Brian Y.
Argentina
1 review
0 helpful votes
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I like the boots I
October 10, 2019

I like the boots I got for my wife. You cant beat the price. I recommed them to anybody who rides. I will be getting my self a pair.

Date of experience: October 10, 2019
Charles F.
Argentina
1 review
0 helpful votes
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These boots are very comfortable
October 10, 2019

These boots are very comfortable and break in easily. They have a great look! Just love wearing them. The price is super reasonable. I'll be buying more boots here in the future.

Date of experience: October 10, 2019
Donna X.
Argentina
1 review
0 helpful votes
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I do love them but...
October 10, 2019

I do love them but... I ordered my correct size based on reviews and they still seem a little slippy in the heel area. Been wearing them to break em in but honestly they need no breaking in they were good to go from the box :)

Date of experience: October 10, 2019
Kevin U.
Argentina
1 review
0 helpful votes
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WOW. You WON'T need insoles
October 10, 2019

WOW. You WON'T need insoles in any way, these are SUPER comfortable right out of the box. It's like they are almost broken in. I could not be happier with these. The height and opening circumference are perfect. I can't recommend these enough. Super steal!

Date of experience: October 10, 2019
Dorothy Q.
Argentina
1 review
0 helpful votes
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This is a fantastic boot.
October 10, 2019

This is a fantastic boot. I followed the suggestions of others and ordered these 1/2 size smaller than normal, could have actually gone a full size smaller.

These are terrific quality and very comfortable boots! So glad I purchased these and will be telling my friends about these!!!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States