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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Betty X.
Argentina
1 review
0 helpful votes
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Great jacket. I normally wear
October 10, 2019

Great jacket. I normally wear a large, but ordered the XL and it fits perfectly (I'm 5'10" and 190lbs). The quality of the jacket is outstanding. Shipping is fast. LeatherUp can't be beat!

Date of experience: October 10, 2019
Sharon A.
Argentina
1 review
0 helpful votes
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Great jacket since receiving it
October 10, 2019

Great jacket since receiving it going to order caps!!!!!1

Date of experience: October 10, 2019
Jessica K.
Argentina
1 review
0 helpful votes
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Ok.. only had the jacket
October 10, 2019

Ok.. only had the jacket for a couple weeks. I did like how it sat on my body. Really great quality. I can see on long trips it getting heavy. Not to loud with just bare minimum zippers and stuff. For the price and the general quality its "top notch". I'm 5' 11" 185lbs. The large fit perfect for me.

I didn't use there liner. T shirt, long sleeve shirt and sweeter fit inside the jacket.

Was really warm.

Larry

Date of experience: October 10, 2019
Jason D.
Argentina
1 review
0 helpful votes
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WOW!!!! This is the best
October 10, 2019

WOW!!!! This is the best purchase I have ever made on the internet, and I have made alot. Exceeded all expectations. buy large. I am 5'7" and wiegh about 185 the XL was perfect. Thanks, will buy from again.

Date of experience: October 10, 2019
Tony D.
Argentina
1 review
0 helpful votes
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This is a really nice
October 10, 2019

This is a really nice jacket. I have several other jackets and this is my favorite by far. It isn't to heavy by itself and is great with layers underneath. I wore a long sleeve shirt, hoody and this jacket in 36 degrees and was comfortable. I would recommend this jacket.

Date of experience: October 10, 2019
Laura X.
Argentina
1 review
0 helpful votes
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Great product, Excellent quality! The
October 10, 2019

Great product, Excellent quality! The customer service is awesome. I ordered a large, it arrived and was actually an XL, with a an L sleeve tag. Customer service sent out a cross-shipment and i had my new large a few days later. No sweat.

It is a great jacket, and fits perfect. I'm 5ft 7, 150 lbs, and the Large is an exact fit.

Buy yours today, you won't regret it!!!

Date of experience: October 10, 2019
Dorothy H.
Argentina
1 review
0 helpful votes
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nice jacket ,and fits like
October 10, 2019

nice jacket ,and fits like a glove ..I am 5 '11 ,,,,215 lbs and the XL fits very well,

Date of experience: October 10, 2019
Betty A.
Argentina
1 review
0 helpful votes
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Very good product! Bought the
October 10, 2019

Very good product! Bought the jacket for spring and fall conditions when it is cool in the morning or at night and pleasant during the daytime. I've been quite pleased with it. I'm 5'7'', 170 lbs. and purchased a medium. It fits pretty snug with the liner in, so I just wear a long-sleeve shirt and am very comfortable. The vents are good for when it gets a bit warmer. No complaints. Would highly recommend this jacket.

Date of experience: October 10, 2019
Jennifer T.
Argentina
1 review
0 helpful votes
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This is just a great
October 10, 2019

This is just a great jacket. Real quality at a great price. And the service at this website couldn't be better. Everything I ordered came within two days. I just couldn't believe it. Terrific jacket, great price, wonderful service.

Date of experience: October 10, 2019
Elizabeth B.
Argentina
1 review
0 helpful votes
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Good fit, Did loose a
October 10, 2019

Good fit, Did loose a snap off the neck closer just trying it on. Exchange would take to long so decided to take to a leather shop to fix it. It is great looking jacket looks great on and snug fit.

Will purchase other items as need be.

Date of experience: October 10, 2019
Sharon R.
Argentina
1 review
0 helpful votes
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Nice jacket will keep you
October 10, 2019

Nice jacket will keep you warm. I order the 3xl glad i did. Im 5'10 230. was worried about the jacket fitting tight. but it is a good fit. Can't wait till this leather gets broken in. haven't wore it out on a sunny warm day yet to see if the vents actually keep me cool. Could do without the laces on the side thats the only knock for me.

Date of experience: October 10, 2019
Amy G.
Argentina
1 review
0 helpful votes
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Nice to order something and
October 10, 2019

Nice to order something and have the quality surpass your expectations. Really nice jacket. Can't believe the price.

Date of experience: October 10, 2019
Maria V.
Argentina
1 review
0 helpful votes
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This is a nice jacket
October 10, 2019

This is a nice jacket for the money. The liner works well as I ride in a colder climate. Fit is good and all the options work well.

Date of experience: October 10, 2019
Jay K.
Argentina
1 review
0 helpful votes
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This was my first order
October 10, 2019

This was my first order from LeatherUp and I am TOTALLY impressed with the quality of the jacket I received. I am 5-10, weigh 170#, and ordered a large which fits perfect. Very fast service. I will definitely be back for more items in the near future.

Date of experience: October 10, 2019
Thomas Z.
Argentina
1 review
0 helpful votes
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the price went down 10$
October 10, 2019

the price went down 10$ and the snaps broke on the inside pockets, other wise I'm happy with the jackets the sleeves are long enough, good product for the price.

Date of experience: October 10, 2019
Dan U.
Argentina
1 review
0 helpful votes
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My son loves this jacket
October 10, 2019

My son loves this jacket and enjoys wearing it all the time!

Date of experience: October 10, 2019
Joe L.
Argentina
1 review
0 helpful votes
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I absolutely love this jacket.
October 10, 2019

I absolutely love this jacket. I ordered one larger larger than I normally ware, as recommended,

and it fits me fine. I will be ordering from this company again.

Date of experience: October 10, 2019
Peter Q.
Argentina
1 review
0 helpful votes
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Pride & fit was great.
October 10, 2019

Pride & fit was great. Trying on one at a HD store was good idea. I'm very pleased with it & very pleased it is as advertised. Would & have recommended your site to others in my PGR group.

Date of experience: October 10, 2019
Stephen B.
Argentina
1 review
0 helpful votes
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I believe that this jacket
October 10, 2019

I believe that this jacket is quality thru and thru and would recommend it to anyone. Also , a great looking jacket on.

Date of experience: October 10, 2019
Barbara X.
Argentina
1 review
0 helpful votes
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I originally ordered a 2X
October 10, 2019

I originally ordered a 2X which was way to big. I sent it back and reordered a 1X. Delivery came quick and was reimbursed the additional money spent on the 2X. I have not worn this on the road but seems very heavy duty. .No problems with customer service at all.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States