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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Sam V.
Argentina
1 review
0 helpful votes
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I've had 2 pair of
October 10, 2019

I've had 2 pair of these boots and the zipper broke on the bottom on both pair, withing the first few months. Other then that they are great.

Date of experience: October 10, 2019
Stephanie I.
Argentina
1 review
0 helpful votes
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Great boots. Bought a pair
October 10, 2019

Great boots. Bought a pair for my wife also and we both love them. Mine had to be returned for a larger size, but customer service made this effortless. Got the new ones already and the fit is perfect. Excellent company to do business with. Will be Christmas shopping here for sure.

Richard

Date of experience: October 10, 2019
James V.
Argentina
1 review
0 helpful votes
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Great experience with y'all and
October 10, 2019

Great experience with y'all and have loved everything we have ordered.

Date of experience: October 10, 2019
Daniel F.
Argentina
1 review
0 helpful votes
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Very good looking boot and
October 10, 2019

Very good looking boot and a very good price. This also was my first purchase from Leatherup and won't be the last. My feet have stayed warm so far while riding with them on. very comfortable too.

Date of experience: October 10, 2019
Elizabeth K.
Argentina
1 review
0 helpful votes
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I received them in a
October 10, 2019

I received them in a very timely manner. They are beautiful boots well worth the money. They were to be a present, I had the recipient try them on and his feet were too wide for the boots. I did not realize his feet were much wider than normal. I sent them back for a refund and ordered him a rain suit instead. I am still waiting for the credit on my card. I am guessing on the durability but they look very well made.

Date of experience: October 10, 2019
Susan G.
Argentina
1 review
0 helpful votes
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Beware they are quite heavy...
October 10, 2019

Beware they are quite heavy... super strong and protective.

Date of experience: October 10, 2019
Bill Q.
Argentina
1 review
0 helpful votes
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Great boots. Solid and rugged.
October 10, 2019

Great boots. Solid and rugged. Only shortcoming is the zipper is a little short to allow them to be removed when laced up. I'd still buy them again, but I don't think I'll have to. Seems like this pair will last forever.

Date of experience: October 10, 2019
Anthony Y.
Argentina
1 review
0 helpful votes
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These boots are comfortable right
October 10, 2019

These boots are comfortable right out of the box. I wear them whenever I'm on my bike - ATGATT. My wife give me crap about them and calls them my "Herman Munsters".

Two weeks ago, I was bounced off a car on interstate 10 in Houston. My left boot was completely shredded but not a scratch on my feet. I immediately ordered a new pair. Best $70 you can spend!

Date of experience: October 10, 2019
Angela M.
Argentina
1 review
0 helpful votes
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I ordered these boots for
October 10, 2019

I ordered these boots for a week-long ride with rain in the forecast. Tourmaster is usually good quality, and these boots certainly are. I rated the cost line only 4 because I had to pay return shipping on the first pair, which were the size I ordered (10) but were too small. Got 11's in exchange and they are fine. The exchange was quick thankfully. The boots proved to be comfortable, but I'm not sure I'd want to walk around town in them all day - didn't try that. In what little rain we actually got on the trip they kept me dry, but I haven't thoroughly tested the waterproof feature. I can say they kept my feet warm over a couple of days riding in chilly weather. All in all I'm very happy with these boots, and ready to take them on the road again. Just be aware that they seem to run a little small.

Date of experience: October 10, 2019
Karen L.
Argentina
1 review
0 helpful votes
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IOt is great, bought it
October 10, 2019

IOt is great, bought it for my girl, she fell in love with it

Date of experience: October 10, 2019
Laura Y.
Argentina
1 review
0 helpful votes
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I WORE THE BOOTS ON
October 10, 2019

I WORE THE BOOTS ON 3 SHORT MOTORCYLCE RIDES. THE ZIPPERS REFUSE TO STAY UP. I HAVE RETURNED THE BOOTS FOR "REPAIR" TO LEATHERUP. WE SHALL SEE HOW THEY PERFORM WHEN I GET THEM BACK.

Date of experience: October 10, 2019
Cynthia J.
Argentina
1 review
0 helpful votes
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Nice vest, good quality. But,
October 10, 2019

Nice vest, good quality. But, NOT purple. I'm keeping it, but I'm very disappointed in the color.

Date of experience: October 10, 2019
Laura W.
Argentina
1 review
0 helpful votes
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Just got my vest and
October 10, 2019

Just got my vest and it fits great, looks great too. the design on the back looks good on it. I am glad I ordered it.

Date of experience: October 10, 2019
Laura E.
Argentina
1 review
0 helpful votes
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I have purchased many items
October 10, 2019

I have purchased many items from Leather up. Al are upstanding quility. This vest looks better in persons and fits my old lady great. (Went through a real bad divorce and not getting married again at 53) She is my non legal wife.just to be clear. Fit is great looks hot at 54 What more can I say. I have the mes 10 pocket vest and need to do something to match the appearance of this vest. Maybe a Lone Wolf Patch. On the back.

Date of experience: October 10, 2019
Charles V.
Argentina
1 review
0 helpful votes
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Could not want anything more.
October 10, 2019

Could not want anything more. Fit and finish are perfect and it is very comfortable to wear when riding.

Date of experience: October 10, 2019
Stephanie Y.
Argentina
1 review
0 helpful votes
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It took me two tries
October 10, 2019

It took me two tries to get a jacket from Leatherup, but they were great in taking the first in return, and I ordered a more expensive one finally. Though I haven't yet had the opportunity to ride in it, it feels very comfortable and warm. The fit is perfect, but do take measurements of yourself and compare to the chart.

Date of experience: October 10, 2019
Elizabeth G.
Argentina
1 review
0 helpful votes
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I used the size chart
October 10, 2019

I used the size chart to take my measurements and ordered my size fits great, leather is very thick and it is well made, I thought I was getting a cheap jacket but the quality of the jacket ,Is so good I can actually say I piad double what I did.i had previously ordered a vest and it was cheap zipper broke and if felt cheap so I was skeptical at first about buying this jacket I am surprised and happy , with this jacket 5 stars across the board and I don't give out stars ,or waste my time typing a review ,but this jacket is well worth it

Date of experience: October 10, 2019
Dan Q.
Argentina
1 review
0 helpful votes
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Style, price, fit, feel, all
October 10, 2019

Style, price, fit, feel, all have added up to make me a very happy customer! I was actually a little surprised how nice it is, only because of how affordable it is, but it's so nice. I'm already picking out my next purchases. I'm recommending Leatherup to all my pals!

Date of experience: October 10, 2019
George O.
Argentina
1 review
0 helpful votes
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6'1 265 ordered 1X but
October 10, 2019

6'1 265 ordered 1X but too snug with liner out. Exchange for 2X. Fits great with liner in. Not too snug but not flop in breeze. Great quality

Date of experience: October 10, 2019
Stephen I.
Argentina
1 review
0 helpful votes
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HOT!! fits perfectly and looks
October 10, 2019

HOT!! fits perfectly and looks great. fantastic price

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States