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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Great quality for the money. Size is right on and they are very comfortable. The only downer is you can't use the zipper. I will definitely order a lot more from Leather Up.
Another excellent product by Xelement at a great price! I bought one size bigger(10 1/2 instead of 10) to allow space for insoles and they fit perfectly. Sturdy yet very comfortable to walk in. Sure, the zipper doesn't open all the way down, but that's not a problem for me. It only takes one minute to adjust the shoe laces. I will definitely order more from Xelement in the future.
Great boot at a great price. The fit was correct and true to size. This is the second pair of boots I have order along with many other items.
I just received my boots, unfortunately I also seen the review to order them a half size larger.
They are too big and will have to be returned.
Great looking and felt good other than being too big.
I will definately order from Leather Up again! Great products for the money! I only gave a 4 star rate due to them being too big,(MY Error) and will re-rate when I get the replacements. I'm betting it will be a 5 .
Robert B. Indianapolis, In
Fit is true, looks good, good price, only problem 1 screw from the sole can be felt when wearing, just removed the screw then it was fine.
Exceptional price here! Boots are a bit stiff but conformed to the natural bends of walking in under a week. I as well got a 1/2 size bigger to make room for insoles (a MUST for me!)
Can't rate durability yet since I only bought these a few weeks ago. Have worn them 3-4 times and really like the look and fit.
Good boots. I held off on reviewing to see how they were. I'm a size nine and ordered a size nine. Fit great. Sturdy, well made bbot. Also take a shine.
Appear to be a good boot especially for the price. Wished could get in a wide but fit was not too bad and are well made. First thing you definitely need to do is to throw out the insole and get a Dr Scholls or similar insole, makes a big difference. Got them on a Wednesday and went on a 600 mile trip over the weekend and they were comfortable.
Odered size 13 and was a bit worried that it would not be big enough. Fit was true to size. Quality is great for the price. I have only worn these boots a few times, but break in time was very minimal. Some reviews complained about the zipper not allowing for on and off without untying, but I simply find the zipper a convenience that permits not having to untie the entire boot unlike hunting boots. This is my 5th purchase from LeatherUp, and I continue to be pleased with the price and quality of the merchandise.
Very happy with boot and your companies service - will definitely be ordering from you again - thank you so much !!!
This boot is true to size, I wear a 9 in my casual/athletic shoes (reebok) and picked up a 9. It fit perfectly, was comfortable from the get go. I do have a WIDE foot, i did not feel any discomfort in first wear. I would watch out for some black coloration on your clothing, but that will go away after use.
Great first purchase at LEATHERUP!!!
Awesome Boots, very comfortable, soft leather, quick break-in, fashionable style/beautiful, and most off all affordable. I bought 3 pairs he, he, he, nothings left for you guys, I love my boots. Will you marry me Leather-up?
Awesome Boot,quick break-in,great boots at a nice price!
great boot....great price....great look and great fit!!!!
I bought these for my fiance for his birthday and loved them. I was extremely happy with the quality and the price! thanks for offering a great quality product for an incredible price. I will definitely recomend your site and will be purchasing from you in the future.
Boots run 1/2 size too small and the wind rolles right through the tongue when riding in cold weather. They look good but because of the size issue they are not useful for anything but summer riding.
excellant boots.quick service i will definately buy again leatherup has a great cust. service department
Great fit. Comfortable. Appear to be durable. Can't beat the price.
The only complaint I have is that the zipper does not want to stay up. I've had to get creative.
Other than that, they are great! the half size up trick worked perfectly, and they are nice and sturdy other than the zip.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

