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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Sharon V.
Argentina
1 review
0 helpful votes
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Boots are great. sizing is
October 10, 2019

Boots are great. sizing is dead on and very comfortable when riding. Will buy again.

Date of experience: October 10, 2019
Ben L.
Argentina
1 review
0 helpful votes
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Not a bad pair of
October 10, 2019

Not a bad pair of boots for the $$... Size is a little big (9 1/2) and I needed to put in a decent sized cushioned insole to make up some of the difference! Shoe laces are extremely LONG for some reason... There's enough to wrap around the boot to be tied back in the front again??? Overall it's well constructed boot and comfortable to ride....

Date of experience: October 10, 2019
Jennifer I.
Argentina
1 review
0 helpful votes
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Fit was perfect. Really, the
October 10, 2019

Fit was perfect. Really, the only issue I have is I'm not exactly sure what they want you to do with the extra long laces.

Date of experience: October 10, 2019
Lisa G.
Argentina
1 review
0 helpful votes
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The boot quality is fine
October 10, 2019

The boot quality is fine with one problem. The problem was that after wearing a couple times, the top shoelace eye slipped out from between the stitching and is now not usable. All of the eyelets are simple cloth loops sewn in the boots. If you pull or place to much pressure on them then 1 side will rip loose. Since it is the top one that broke, it's really no big deal since it sits so high up on boot that it's really useless anyway. You might have to get other laces unless you want to wrap them around ankle twice. 45 to 54" laces fix much nicer. They are a little tight in the width but size is otherwise perfect. Order the size you normally wear and after a couple hours the shoe widens up. Overall, I'm happy with them. Just wish the eyelets were metal or better design.

Date of experience: October 10, 2019
Bill Y.
Argentina
1 review
0 helpful votes
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Just awesome... considering they were
October 10, 2019

Just awesome... considering they were purchase sight unseen... the fit was great. My wife loves them..

Date of experience: October 10, 2019
Paul E.
Argentina
1 review
0 helpful votes
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Excellent quality compared to the
October 10, 2019

Excellent quality compared to the purchase price. Ordered size 9.5 and fits well. Just remember not to pull the velcro so tight that you don't have ample forward/backward movement. Also, if you have a problem with shoelace length, I just tie them normally and then fold in half and tuck parallel to the tongue before I secure with the velcro. No problems because the laces are entirely out of the way.

Date of experience: October 10, 2019
Nancy C.
Argentina
1 review
0 helpful votes
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shoes men's sizes
October 10, 2019

my son and I both wear size 14 so does 10 of my riding friends we've run into this alot . I would love to see if comfortable ? pants hard to find to

Date of experience: October 10, 2019
Barbara X.
Argentina
1 review
0 helpful votes
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Fits as expected and is
October 10, 2019

Fits as expected and is WAY better than a normal boot for protection.

Too much room in the ankles = less support than I'd like. Slightly uncomfortable at the top of the boot where the armor kinda bends onto your shin. Alleviated with track pants trucked in. Side zipper feels a bit cheap.

Date of experience: October 10, 2019
Martha Y.
Argentina
1 review
0 helpful votes
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I'm pretty pleased with this
October 10, 2019

I'm pretty pleased with this boot. I normally wear a size 9 in a boot, and the fit was perfect. Light, grip well, and easy off and on. Happier with it than I thought I would be.

Date of experience: October 10, 2019
Karen T.
Argentina
1 review
0 helpful votes
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Seems like good quality for
October 10, 2019

Seems like good quality for the price. I am using them in the Florida heat. One of the pull straps on the back came off on the first use. They are a bit hot, but bearable. Easy enough to walk around in. Velcro mating surface is small making it tough to seal around ankle. Seem stuff and like they'll offer protection.

Date of experience: October 10, 2019
Lisa P.
Argentina
1 review
0 helpful votes
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These boots are great! I
October 10, 2019

These boots are great! I was on a budget, and have also recently switched from cruiser riding to sport riding. So not knowing exactly all that I want in a boot, this was a perfect choice. The review below regarding size is very accurate. I wear an 11, but ordered a 10.5. Boot fit perfect. On hot days, they can get a little warm, but nothing that was overbearing. Easy to walk around in, and feel great while on the bike. Overall, very pleased with my purchase. 2015 Suzuki GSX S750

Date of experience: October 10, 2019
Brian U.
Argentina
1 review
0 helpful votes
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Great boots for the price.
October 10, 2019

Great boots for the price. Fit perfectly in my normal size.

Date of experience: October 10, 2019
Jim Q.
Argentina
1 review
0 helpful votes
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These boots are great for
October 10, 2019

These boots are great for the price offered. Run a little large so I came down a half size and the fit is perfect. Need a little bit of time to break in....other than that they have been great.

Date of experience: October 10, 2019
Jeff P.
Argentina
1 review
0 helpful votes
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Really nice boot for the
October 10, 2019

Really nice boot for the price,cant be beat,read reviews that they ran big???I wear size 10,so ordered size 9 1/2,mistake,way to tight so ordered 10 1/2,perfect fit,that mistake cost me $16,they are not made for wide feet tho,really hard to rate durability because I got them few weeks ago,an bike is down due to regular maitenace that I need to do,but again I say its a very good riding boot,should you buy a pair,yes,

Date of experience: October 10, 2019
Jim N.
Argentina
1 review
0 helpful votes
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This is a great Jacket
October 10, 2019

This is a great Jacket so proud to where it. Thanks a million.

Capt ret. Navy

R. Cunningham

Date of experience: October 10, 2019
Lisa F.
Argentina
1 review
0 helpful votes
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After reading the reviews, I
October 10, 2019

After reading the reviews, I concluded that this jacket might run a bit small. I am a size 42 and usually order L so I ordered XL. It fits perfectly and the quality is excellent. I'm proud to wear it and the first day I did, I went to Home Depot. The customer service gal commented on it and told me they now have a 10% discount every day for veterans. Wearing this great looking jacket saved me $10!

Date of experience: October 10, 2019
Maria Z.
Argentina
1 review
0 helpful votes
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I recently purchased the Navy
October 10, 2019

I recently purchased the Navy Bomber Jacket and was pleased with the soft leather, the logos and style. I was surprised to see a U.S. Navy jacket made in China but I guess that is not unusual. I read several reviews before buying this jacket and I ordered a larger size than I normally would and it is a little big for me. The zipper sticks at the bottom and like other reviews it would be a great improvement to have the side pockets zipper since I ride a motorcycle. Overall I am happy with the jacket and leatherup.

Date of experience: October 10, 2019
Jessica E.
Argentina
1 review
0 helpful votes
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Just got my Navy jacket
October 10, 2019

Just got my Navy jacket and had my patches sewn on, It looks great and I well be proud to wear it. Great coat for the money.

Robert B. from Rochester, MN.

Date of experience: October 10, 2019
Shirley T.
Argentina
1 review
0 helpful votes
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Very nice jacket for the
October 10, 2019

Very nice jacket for the cost. Ordered a size up and it fits great.

Date of experience: October 10, 2019
Betty X.
Argentina
1 review
0 helpful votes
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I ordered this coat for
October 10, 2019

I ordered this coat for myself as a result of having ordered two other coats for family members. All three coats were ordered one sizr larger as recommended by other buyers. The workmanship, quality and fit of the coats is outstanding. I highly recomment any leatherup coat.jacket.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States