Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This is a nice jacket. Don't be looking for a great motorcycle jacket though. It only has two snaps (very bottom & top) to hold down the flap, and the collar beats your neck @ high speeds. The zipper is medium duty as opposed to the heavy duty you find on most biker leather. Still I think it is a good buy for the money. Just not what I'm looking for.
This jacket fits the size it says! Yay! Great looking, comfortable, nice weight. One of my best buys this year. Got it faster than expected and great customer service. I'll probably be doing some of my Christmas shopping here because the products are great and they make it easy to buy. Highly recommended.
Husband loves the patriotic theme! It fits him very well, so I would say the Large is true to size. Can't beat the price either! As long as he's happy, I'm happy!
It seems like a great jacket. Loved it at first sight.
The letters USA on back and arms looks very impressive.
LeatherUp.com packaged it well and shipped it on time.
As the item was above the threshold amount, I did not have to pay for shipping.
I am very satisfied customer and will definitely look at other stuff the site has to offer.
Great jacket,perfect fit,and real comfortable. The only drawback is the zipper needs to be of better quality. I will definately shop again.
Rich G. Fairfield, Maine
Great fit... XL 6' 220lbs... Good quality, not to heavy not to light. Shipped and received within two days of order. My friends at DAV all want one now... leatherup!!! :)
Fits great, perfect for 25-50 degree weather, gets compliments from all age groups.
I purchased this for my fiance in August for his birthday at a higher price and he absolutley LOVES it! I ordered size large and it fits him great. He is 5' 9" and about 190..stocky. Comments from friends and others when we go out are great! They love it! I would highly recommend this coat. It is well worth the money and a GORGEOUS leather.
Jacket has nice feel, good looking, good size I'm a 44" chest bought a XL fits slightly loose as expected, Leather-up was great to deal with. Now the BUT, Negitives are cheap Zipper, Buttons are turning Green, Just these 2 I would rate it a 4star. BUT the big negitive is, this jacket is listed as American USA flag eagle jacket by USA Leather !! The truth is The big Label in the jacket says USA Leather USA, the small tag under it says Made in China ( almost false advertizing) and what buggs me the most is the fact the FLAG IS WRONG there were only 13 original colonies NOT 15 someone should tell that to China. That said it still is a nice jacket for the money, if they fixed the flag I would by another
Amazing quality for the price,excellent fit..Made me a great mother-in-law at Christmas and he looked great in it......SUPER FAST DELIVERY..THANK YOU
My husband couldn't be happier with his new jacket. It was exactly what I wanted, great quality, good price and fast delivery!
GREAT QUALITY! Bought one for my wife and me. Terrific price! Got two for less than the price of one MSRP! Delivered sooner than than later in the window of delivery. They are the envy of all our friends ... Just love the subtle stitch work.
Feburary 20,2013
Jacob C. Selma, Al.
This is a great wearing jacket. Perfect fit right out of the box. Fast delivery and with prices that can't be touched anywhere. This jacket looks great and it is very warm in cold weather.
This is " the jacket" to own! A real work of art. 5 stars all the way
This jacket is worth the money...good quality and looks great
Nice-looking, light, comfy and a perfect fit. A great buy at only 100 bux. This same jacket is also available with bright, full color embroidery rather than black. Nicely done, but it's too gaudy for my taste. This is a motorcycle jacket, but the styling is not the 50's bad-boy biker jacket, so I can wear it anytime, anywhere...not just when I'm out for a crulise on the bike.
Bill Saunders from Walla Walla, Washington.
I got the first jacket and loved it, my wife was so impressed she wanted one just like it !!! GREAT JACKET !!!!
Very high quality, awesome imagery, perfect fit, friend ordered one as soon as he saw it.
What a good product ! Very well made, the stitching is done well all over the jacket. The leather feels real nice, thick not the thin cheep stuff.... And to top it all of, what a great price for this jacket !
LOVE this jacket!!! Snaps are a little on the cheap side but overall excellent!!! Also would have liked 2 inside pockets but no big deal. you won't regret this purchase!!!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

