Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I bought these boots for my husband... he loves them!! They fit him perfectly and look great too! Good quality boot and comfy. I want to add that he has problems with his joints...including his ankles and has to be very careful when selecting foot wear... For this reason I was hesitant to purchase the boots, but there has been no problem at all!!
Absolutely fabulous... leather is like butter, forms to your feet beautifully... sole is sturdy and the fact that they're resole-able makes them even better. I always buy men's boots as they fit better in width and always seem sturdier. Have already had several people threaten to steal them just for their looks, when I tell them about everything else, I feel like I need to put them under lock and key!
These boots are great. LeatherUp got them to me quickly and w/out hassle. they were the right fit and were comfortable. they are a hardy make w/ good quality craftsmanship plus they are attention getters wherever you go.
Great boots. perfect fit. Very comfortabe soft leather. Very thick sole. People love em everywhere I go especially the women, great conversation starter. Xelement is my brand of choice from this point on. Leather up is the only place I shop!!! You cant go wrong.
great boots I'm soo glad I got them before they were out amazing they fit perfect just a little room for thick socks !! thank you leather up !!!
Great boots. Well made. Sizes run right on. If u have a wide foot u may have to
remove the factory insoles and use something thinner for extra room. I
am completely satisfied. Thumbs up LeatherUp.com!!!
Husband LOVES his boots! We got matching pairs for valentines day, along with the gloves and glasses, oh yea and the face protection too!
I was hoping these flame boots would look as nice as they do as in the pics. I was not let down, they look great and feel great. Lots of compliments. Ordered a size 10, that's what I wear, perfect fit. Leatherup does it again, thanks.
just got these delivered today, Ran home at lunch to rescue them off the front porch.
Tried them on, and Wow! Nice.
I got 1/2 size smaller than normal as to what others have said about running large, and that seems true for me too.
normally wear 11, got a 10 1/2 fit like a glove.
Going to break them in and let ya know how they feel after that, but initially I love them.
Great quality. They run a little big so order a half size smaller. Extremely durable! Very comfortable.
I bought these for my fiance' as he has been wanting H-D Flame boots and could not find them. He is very happy with these boots.
This a great pair of boots. I have owned a lot of pairs of boots over the years, and these are the best. Good looking, very heavy-duty, comfortable. I am extremely pleased. I will definitely be checking out other goods from this site! 6/15/16 R. Panting Springfield IL
I Love these boots. I am not a guy who wears boots in general but I recently bought a cycle and wanted to be safe. These look great and I get a lot of positive comments from others. They are comfortable and I enjoy wearing them.
The boots are very comfortable and look great. I wear a women's size 10.5 but since they didn't have that size in women's I ordered a men's 8.5. They are a little on the loose side, but with a thick pair of socks they fit fine. The insoles are very cushy so great for riding and walking. I don't know about durability since I haven't had them that long; they look well-made though so I think they will hold up well.
Size seems to be fairly true. Was surprised that they were not super wide. Quality seems to be good.
These are a great pair of boots, heavy, comfy. My only complaint is even after a year they still leave marks on the no wax floors and on the tile in the bathrooms!
I felt like I was putting on my snowsuit, but the pants are surprisingly not that hot (even in 85 degree humid weather!). The fit is comfortable and knee pad adjustment easy. Since these pants are rainproof I don't need to carry my rain pants. I'd advise ordering one size larger than you think you'll need. The waist is snug, even with the elastic panels.
Finally Happy! These boots are Exactly what I have been looking for! A woman's style while being super functional! I have been through 4 other riding boots ( all in this ame price range) that had the look and feel of wearing boots for men (with too much weight and too functional of shape)or that were women's style with little to no performance! These boots have fashion built into function and they are really lightweight -yet I believe the style will hold up to rugged shifting etc. My only concern is truly whether the waterproof description applies to the tongue of the boot which if so will be awesome as the tongue is made of an incredibly comfortable material. Taking them for another ride now!
This is a very nice jacket. It is true to size. The leather is quality and the embossed eagle and lettering is also quality. I've had several flattering comments while wearing this jacket. I'll not hesitate to order from Leatherup in the future.
Very happy with this jacket, the liner and insulation are doing fine in 35-40 deg damp mornings. Rode in the rain today (not by choice) and stayed dry. If you layer, go one size bigger. Good value, looking forward to summer.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

