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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Ordered size 10 and they were too big, returned them for exchange and I received size 9 1/2 and they fit perfectly! Great quality, great customer service. I highly recommend leatherup.com!
totaly cool looking,good quality.wish i would have ordered 1 size bigger (seem to run slightly narrow).got them on time. thanks
Superb boot. They did leave just a little bit of dye on my socks the first couple times. Very sturdy and very cool. I love them. leatherup prices and service are great.
As a long-time fan of New Rock Boots, I was a little apprehensive when I ordered these. Were they just cheap knock-offs? Would they really be any good?
After having them for two weeks I can say without a doubt that these are fine boots, all around. I'm an 11, and I ordered an 11, and they fit great. The construction and quality of the leather are both top notch. These boots are easily worth twice the price.
With a Utilikilt, Carhartts, or regular old blue jeans, these boots look great and feel good, too.
Very cool boots. Have had several comments on them. Quality construction and quick shipment.
MY HUSBAND LOVES THESE FLAME BOOTS. VERY COMFORTABLE. HE GETS A LOT OF COMPLIMENTS. THEY DO SEEM TO RUN BIG AND HAD TO SEND BACK AND EXCHANGE FOR 1/2 SMALLER AND NOW THEY FIT PERFECT. THE SOLES ARE VERY GOOD AND YOU DON'T NEED TO WORRY ABOUT YOUR FEET SLIDING ONCE YOU PLANT YOUR FEET. ONLY GRIP IS THAT THE EXCHANGE PROCESS AND MAILING TOOK A LONG TIME. OTHER THAN THAT, THESE BOOTS WILL BE THE ONLY PAIR THAT YOU WILL EVER WEAR.
Awsome boots! They seem to be breaking in very nicely but definately require a few days to get there. I ordered my exact size with no issues. The length was perfect, width was a little narrow but did stretch after a day or so.
I have now owned these boots for a couple of weeks... They fit me beautifully, I got 1/2 size smaller than my shoes and I can still fit in them with thick socks. The flame design gets a lot of attention and to top if off they are really comfortable. I take these when I ride my bike to work and even after 12 hours on my feet they are still very good. The boot body is tough so you will be protected in case you wipe out.
Another thing for me is the left boot does not get all worn from using the shifter (I am not a big fan of heel toes shifters sorry) unlike my last boots. They also keep your feet nice and warm, I have ridden them in high 30's low 40's and my feet stayed very warm, and even riding in the high 80's low 90's the feet did not sweat. All in all very recommended.
Product is great, delivery was on time and I appreciated the updates after I placed my order.
Fit great, look great! Rugged construction. I get a lot of occompliments, and the cool looking flames fit my personality. Twice the boot at half the price of the ones I was wearing.
I bought these boots for my husband. He LOVES the fit and comfort, " they fit like a glove" and required NO breaking in - I am glad I read the reviews and ordered him a half size smaller - they fit perfectly! Since he always wears dark socks, he has never noticed the dye problem others have mentioned. He has gotten many a thumbs up, and admiring glances from other motorcyclists. A great looking boot at a fantastic price, with a great fit and all-around great customer service! Very fast ship. Thanks LeatherUp!
When I got these boots my wife was mad because I did'nt get her a pair. These are awesome boots and quality construction. Cheap price but not cheap boot. Very fast and reasonable shipping.
I also bought gloves that were too small and exchanged them with no problem. Excellent customer service. Leather Up is my new favorite store.
Very high quality boots at a great price! I really love them!
Wear size 10 and ordered size 10 with no problem. Have only been out once, sunny, temps in the 60's. Rode all day, no problem. Only one gripe, the pictured boots show RED flames, mine are ORANGEish. Definitely do no match my bike at all.
These boots are well made and heavy. Size chart is a good measure of what size you normally wear, the boots are a little narrow so a wide foot may be a problem. They were shipped quickly. I love this store.
Love these boots. Look great and I get a lot of compliments. Size true. The only thing is the toe is narrow and takes some time to break in. Other then that, they are a perfect boot for riding and wearing around town.
I was surprised by the quality of these boots. They really look sharp. I ordered the 8.5 and I wear an 8.5 and they fit great. I even feel taller with them on. A great addition to my full Xelment ensamble.
Sweet boots - I love them. Fits about 1/2 size too large, but with good socks - no worries.
These boots have great traction, look cool, but should have ordered 1/2 size bigger. I have a skinny foot for man sizes (usually special order my boots C width). With these I wear thin socks, hoping they strech alittle. Other than that great pair of boots.
Fit is pretty good. A little narrow but wore in perfect. U can't. Beat it for the price.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members