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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Carol Y.
Argentina
1 review
0 helpful votes
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The price and quality of
October 10, 2019

The price and quality of the chaps are great, but i think they possibly sent me a pair that were returned by someone else. There is a hole and a cut in the fabric at the end of the pants leg , plus the hole the buckle is in, looks worn as well. Not enuff to send back or complain about.

Date of experience: October 10, 2019
Sandra O.
Argentina
1 review
0 helpful votes
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My husband is delighted with
October 10, 2019

My husband is delighted with them. They fit perfectly and are nice quality and arrived before the stated date of delivery, just in time for Christmas.

Date of experience: October 10, 2019
Karen Q.
Argentina
1 review
0 helpful votes
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I ordered these chaps for
October 10, 2019

I ordered these chaps for both myself and my husband. They are great! We've only had a couple of problems- I am very tall and had to get a leather guy to add over 3" to the length. That's fine since the price was so great anyway! My husband is a big man and the thigh and knee areas are too tight, even with the elastic and zipper. We didn't want the hassle of returning the chaps and possibly having the same problem again, so, our new leather guy buddy is now altering the chaps for us. The quality of the chaps is great. I love mine! I didn't realize how comfortable chaps were and how much wind protection they provide. I'm warm even in 50 degree weather.

Date of experience: October 10, 2019
Bill M.
Argentina
1 review
0 helpful votes
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Awesome chaps. Fit great. Elastic
October 10, 2019

Awesome chaps. Fit great. Elastic and zipper make them more comfortable than any other chaps. Fast shipping during the holiday season. Package arrived about 3 days before the expected date.

Date of experience: October 10, 2019
Anna Q.
Argentina
1 review
0 helpful votes
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much better than anticipated! Husband
October 10, 2019

much better than anticipated! Husband was very happy.

Date of experience: October 10, 2019
Kathleen E.
Argentina
1 review
0 helpful votes
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They are nice, but I
October 10, 2019

They are nice, but I thought the leather would be a little thicker. Still very nice for the money

Date of experience: October 10, 2019
Angela B.
Argentina
1 review
0 helpful votes
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fit's great on my hubby,
October 10, 2019

fit's great on my hubby, he loves them. great price!!!!!

Date of experience: October 10, 2019
Donna P.
Argentina
1 review
0 helpful votes
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Ok i ordered these the
October 10, 2019

Ok i ordered these the same time i ordered my jacket. This chaps are kick a-- and i challenge you to find a better pair for the price anyware. Agin i'm 6'2" and weight 280 i usually wear between 38 and 40 jeans so i ordered 40 " waist the waist is fine but the leggs are a little snug but i like it cause they stay where there supposed to. Again for the price the only way to get any better is if someone gives them to you

Date of experience: October 10, 2019
Betty P.
Argentina
1 review
0 helpful votes
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Nice chaps. The "waist extender"
October 10, 2019

Nice chaps. The "waist extender" worked great getting a good fit for my husband.

Date of experience: October 10, 2019
Frank A.
Argentina
2 reviews
0 helpful votes
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These chaps were exactly what
October 10, 2019

These chaps were exactly what my husband wanted. He was super pleased with the fit and the ease with which the length could be adjusted.

Date of experience: October 10, 2019
Joe I.
Argentina
1 review
0 helpful votes
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Fine chaps for the $$$$$$.
October 10, 2019

Fine chaps for the $$$$$$. We will be ordering from this site again!!!

Date of experience: October 10, 2019
Sarah K.
Argentina
1 review
0 helpful votes
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I have only had these
October 10, 2019

I have only had these chaps a short time, but love them so far. I wear a 34 in pants and got the 36 and they fit perfectly. I am 6'0 and didn't cut anything off the bottom. I would highly recommend these for the price...can't really beat it.

Date of experience: October 10, 2019
Lisa T.
Argentina
1 review
0 helpful votes
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Received my chaps today and
October 10, 2019

Received my chaps today and went for a 50 mile ride after work. This included the interstate, two lane highway and town riding. Very comfortable and kept my legs warm and with minimal flapping in the wind. Ordered on a Monday and received today on Tuesday, 8days later. Very satisfied, they look great

Date of experience: October 10, 2019
Anna J.
Argentina
1 review
0 helpful votes
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Really impressed with the quality
October 10, 2019

Really impressed with the quality of these chaps. Was wondering about price versus quality. When I received them I realized I hit a home run. Rode my bike on a 40 degree morning and my legs were fine.

Date of experience: October 10, 2019
Laura T.
Argentina
1 review
0 helpful votes
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Would of been five stars
October 10, 2019

Would of been five stars one defect in the leg but after the break in you`ll hardly notice it

Date of experience: October 10, 2019
Ben W.
Argentina
1 review
0 helpful votes
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Well worth it, much more
October 10, 2019

Well worth it, much more than I had expected!!! Can't go wrong with LeatherUp! Will order from again!!!

Date of experience: October 10, 2019
Karen U.
Argentina
1 review
0 helpful votes
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June 3, 2010 Jerry R.
October 10, 2019

June 3, 2010

Jerry R. from Albuquerque, NM

I knew the moment I saw the chaps they were of high quality. When I received them I was definitely well pleased in the decision I had made and so was my wife, since she bought them for my birthday. Thanks.

Date of experience: October 10, 2019
Joseph A.
Argentina
1 review
0 helpful votes
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Good value for the money.
October 10, 2019

Good value for the money. Flexible fit & soft leather. The lining has a tendancy of getting stuck in the zipper if you're not careful and the side flaps could be improved with velcro to keep them closed.

Date of experience: October 10, 2019
Christine U.
Argentina
1 review
0 helpful votes
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I would describe them as
October 10, 2019

I would describe them as "good" chaps. No complaints really. And for the price you can't beat em. I'm 5' 9", 160lbs and bought 32s. They fit perfect. I don't really see a need for the rear zipper, maybe some of you thick legged folks.

Date of experience: October 10, 2019
Anna P.
Argentina
1 review
0 helpful votes
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I appreciate the fast delivery
October 10, 2019

I appreciate the fast delivery and the overall quality. The only gripe I have after wearing them once on a 1,700 trip is the buckle. Its cheap. Start making these chaps with a quality buckle and you'll have a real winner.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States