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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Love them! Durable and comfortable! They do run big so I bought some inserts at Walmart. They fit fine now. They are warm in cool weather, too!
These boots are beautifully made and the quality is excellent! They were just too big. Read the reviews and ordered my regular size ten and they were a whole size too large. I am sending them back and ordering one size down and hoping they fit. They are gorgeous boots!
Fit really well - I usually take a 41, but the 40 fits perfectly. Good solid boot for riding, and really comfortable for walking in - have worn them a lot as normal boots also (great in cold/wet weather!)
Good price - even considering postage overseas.
This boot runs a bit large. I usually wear an 8.5 - but this is a bit wide and long. I usually put a foam innersole into my MC boots, so that's what I did and they fit great. They are a bit taller than I am used to, by about an inch and a half, but I think that will actually be better for riding. My only complaint is that the sole is not grippy enough. I will wear these soles down, and then get them re soled with a vibram, oil resistant, heel and half sole. Overall, I am very happy with the boots and think that once they get broken in (about 5,000 miles) we should be good for at least 10 years. That's how long my last pair of boots lasted and I expect these will too.
This is my second pair of boots from here. I love them!! I have also purchased belts and sweatshirts. Clothing tends to run a size larger but other than that, I couldn't be happier with my items or the customer service. I recommend this site regularly to folks.
Boots are true to size, nice heavy duty leather, they are a tall comfortable boot, no break in needed. A little difficult to get on, leather loops would be nice. They are a wonderful boot great price I really like mine.
Love this boot....very well made and comfortable! Looks great as well!
So far so good on these boots. I wear a 7 1/2 shoe, ordered a 7 boot and they are a little loose with normal socks, not sloppily so but I could have probably gone to a 6 1/2. They do leave a black residue on your socks so either wear black socks or wear ones that you don't mind getting stained. This may go away as they are worn more, they've only been on my feet twice. Very easy to slip on and off without undoing the buckles. I was a bit worried about shifting with the thickness of the toe or my foot getting stuck on the pegs but I've had no issues with this so far. The shaft of the boot is a bit loose on my calves even with jeans tucked in, not an issue for me, but if you are looking for boots that fit snug in this area then these aren't the ones you want.
Sweet Boots.... Read the reviews on size. We ordered a half size smaller and they fit perfectly.
I am not a biker, but I loved the look of these boots, so I gave them a try. From a purely fashion perspective, these boots are awesome. They look just like a famous brand...name that rhymes with Pie ;-). The leather is so thick and soft. The quality of the boot is extremely high, especially given the price I paid for them. I hope to get another pair in brown. Love them! Thanks, LeatherUP!
Fit a little big as other reviews state, have to make new holes in ankle strap to tighten down so dont slip in heel, heel staps could be a little less stretchy even with thick socks they slip other than that fit great i have wide feet have plenty of room no squeezing. They are kinda hard to get on at first but after couple times its better. Overall love the boots. Recommend buy true size I would have sent these back but they are out of stock in reg size so I'll make do
Looked for years for a good quality engineer boot. Love these!!!! I usually wear between a 7 1/2 - 8. Bought the 71/2 and they fit perfectly. Super comfy and stylish. Liked them so much I got the brown motorcycle boots a month later. Best quality - can smell the leather. Wore them the day after I got them for 12 hours of walking and my feet never hurt. You will not be disappointed.
I bought these to replace my Carolina Engineer boots after ~15 years of wear (~5 actually riding a motorcycle) and I have to say that these are every bit as good, if not better. I read the reviews and ordered 1/2 a size down (normally wear an 8, ordered a 7.5) and that worked out perfectly. They fit great right out of the box in terms of length. As some reviewers noted, they are a bit looser than expected in terms of the top of the foot. For me, that was perfect as the boots very comfortably accommodate a 3/4 length drugstore arch support - something that this boot, like any other engineer boot I've ever tried or worn, is almost entirely lacking. With that addition, they are extremely comfortable on my feet all day long and they also offer all the benefits you'd expect as a rider - durability, quality of craftsmanship and formidable, non-slip soles for a fraction of the price of competitors. You won't be sorry you bought these whether it's for footwear value, rider safety, all day comfort or edgy style!
These boots are perfect! Seriously awesome quality, comparable if not better than more expensive competitors! I am extremely happy with my purchase and am so glad that this quality product is available for such an affordable price!
WOW just received my boots they are awesome ,sexy ,comfortable, love them
These boots are sexy. They are a great price. They last a long time. I do not ride a motorcycle but wear these to work with skirts and dresses. They are professional, warm, stylish and functional. I paid over $250 for a pair of leather boots and they are falling apart (after 9 months). I am sure these will not. Love these. I have other boots from Leather Up. Consistently GREAT customer service and AWESOME quality (not found today much in anything). Keep the integrity and quality Leather Up. I as your (repeat) customer CARE!! Thank you! My role is in quality so I know what matters. I do not give 5's often. Leather Up -- does it right!
she likes them has lots of room for toes that what she likes the most I believe
Purchased these boots and based on reviews, I purchased size smaller. It is true that you have a hard time at first getting into them. When i did get in them, they were still bigger in size and very uncomfortable in the heels. Was poking me in the sides. Could not tolerate them. Returned them.
I like the look and they are sturdy, but the fit is bad. I ordered my normal size and the front half of the boots fit fine, but the heel is huge. I believe these were designed for men's feet. I've purchased men's boots before, and the heel is always large for me. Also, they are heavily dyed inside and will rub off on your socks (and legs). There is nice cushioning inside, but since I had to add another insole to take up some of the excess room in the heel, I do not get the benefit of the cushion that came in the boot. I'd love to exchange them for a half size down, but LeatherUp policy says they do not pay shipping on exchanges. I probably won't order from LeatherUp again because of this and will make do with a boot that doesn't fit properly.
The boots run big. I ordered my normal size but probably could have ordered a half size smaller at least Oh well, I will wear heavy socks with them and it should be fine. They are sturdy and well made.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

