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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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They are a little snug but after wearing them for awhile they strech only problem I have had with them so far is the zipper for the pants not the legs has started to rip out will have to have it swen at a leather shop.
The item is excellent; however, the customer services SUCKS!! When I received the item it was too small. Contacted customer service (they need a new name) I suggested that I purchase a new set and return the ones I just received to speed up the process. Would have been a great idea, but they said they could not give me the $10 discount I received on the first set. This is just crazy! A good customer service would allow that to happen. I spoke with Frank who stated he was the General Manager for the entire Leatherup organization. I would highly recommend you find this item - just do it from a different vendor.
The leather pants arrived in 2 days and the quality was so much more than I thought they would be. They are heavy and very comfortable. The leather is very soft. I have ordered several items from Leatherup and the quality and service is superior. Thanks
My husband loves them and is well satisfied. They arrived ahead of schedule and it was his birthday present so that made it even better.
I must admit, much higher quality than expected. Arrived in no time at all - very satisfied.
Great product, the side zippers make them easy to get into even with boots. They do a great job of keeping parts warm that chaps don't, lol. i admit that they let in some cold through the side zippers but that is my only criticisim and it is minor. I ordered a 40 because the 38 was out of stock, i normally wear a 36 in jeans but found they work great as they allow me to layer thermals and insulated jeans underneath them for cold and/or wet conditions. Have ridden highway speed (70 ) with them this way and stayed comfortable down to the mid 40's. Great product, very good quality, surprisingly so given the reasonable cost. Very fast shipping, had them for about two months now and about 2500 miles. Couldn't be happier with them.
I bought them for my husband and he really likes them he said the fit just right when he is on his bike no binding
the pants are very comfortable i am pleased with the quality
Like other Xelement gear I have purchased, these pants are of great quality. As expected, they came with extra inseam and a freind who does leatherwork helped me tailor them. Had to cut off about 4 inches and, since he had a variety of snaps, he was able to place new ones near the bottom, plus riveted the seam.
They fit perfect and I"m still astonished at the pricing of this gear, especially for the quality.
After we got caught in a rain storm, all my riding buddies want some of these. Chaps get you wet. I was dry without my rain gear on these pants and my jacket.
Great Price and product. Will definitely order from leatherup again. Very fast shipping.
I am very happy with the Xelement overpants. They are warm, comfortable, and easy to put on. I wear 42s, and ordered the 46s. Great fit. I loved the extra length so you can trim them. I only cut about an inch and a half off. Perfect.
Up until now, the only other leather "overpants" I knew about were made by Icon and cost $250. Then, they quit selling them. These leather overpants are exactly what I needed for cold weather commuting and come at such an affordable price that my wife bought a similar pair for herself. I usually wear 34 and bought the 36 just to be safe and they fit great over a pair of jeans or khakis. The full length side zippers make for quick on/off, but make sure you don't unzip all the way to the top or you will have to fidget to reconnect the sides.
They fit better than blue jeans! I wish that I could afford a few more pairs.
They are even long enough for my 36" inseam!!!
I will buy another pair soon.
Had to use in rain day after I got it,(40 degree rain) worked fantastic, Only thing is they do run small ordered 40 when I wear a 38 (real tight fit ) just remember that.
These are great for those cold rides to work in the morning! Very comfortable. I'm a 38" waist, ordered a 40" and they fit great over my pants. They are a little long, so I just trimmed a little off the bottom with shears. Very satisfied.
Just ordered my second pair of these pants. I got fat so needed a new pair. Had the first pair for 2years and they still looked new, and I wore them a lot. I donated those pants to charity auction for a biker family, and everyone was impressed by the quality. When I get fat again, I'll buy another pair. No need for me to shop around.
Great buy! Keeps you dry and deflects the weather. Love these pants!!!
Nice pair of pants but I should have ordered 2 sixes larger one is a little tight. I wear 36 waist and ordered 38. I am 6 feet tall and weight around 215. The pants seem to stretch a little after wearing for a while. All in all a good heavy leather that adds a lot of protection on long rides.
Just as described. Easy to Shorten. Not happy when Back belt loop pulled out during first wearing. Will be re-sewing all loops,
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members