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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Wear a 36 ordered a 40, a little loose in the waist but perfect in the thigh area. High quality leather very nice.
I just got these in Feb. 2011 and I've already logged over 100 miles with them on in 35-40 degree weather here in the snow belt. Wearing only a pair of medium weight long underwear underneath and body armour shorts, these pants kept me reasonably warm. With a better quality pair of long underwear, I expect that they would be even warmer. My only semi-negative comment is this: I usually wear a 36" waist in all my jeans (6'1" 210) and casual pants, so I followed the reccomendations and ordered the 38" waist overpants. Maybe they will loosen up with time, but wearing these leathers over a pair of jeans was very restrictive with regards to leg/knee movement. I ride a sport-tourning bike, and I hate feeling constrained by what I wear. After my initial field test, I seriously doubt I will ever need to wear these over jeans for warmth. I loved the fact that the longer inseam allowed me to trim them off just above the last snap allowing them to flare slightly over my Vega touring boots and the elastic waist inserts prevent any gapping in the waist. This is my second Exelement clothing purchase from Leather Up, and I have been totally happy with the "bang for my buck" regarding both items.
They are what I expected,The quality is very good,they would be easier to put
on and take off if the side zippers were full length. overall good ride gear
Great quality at a great price. Bought one pair for myself, wore on several 500 mile days and were very comfortable. So good I bought my dad a pair. Good quality zips and fastners, as waterproof as you can expect from leather, no issues.
Been trying to find chaps to fit my thighs and 24" thighs ffor a 32' waist is not available in most. I bumped up to t a 36 in these pants and cut off about 4" of length and they fit great. I can wear a belt to walk around in them, but I just use them during the ride so that's not an issue.
Used them on a 29 degree morning for my 18 minute ride to work (90% highway @ 70MPH). They worked great for the first 15 minutes to keep the chill out, but that was when it worked it's way through. I believe @ 40 degrees, I could ride for a couple of hours in these without issue.
The pants appear to be exactly what I wanted, however, they arrived with a defective zipper on the left leg. Otherwise, I would have given these pants 5 stars.
Great Pants at a very reasonable price and the fit was perfect. The order was quick and easy. The delivery was prompt & on-time.
Produto de alta qualidade, muito confortavel e facil de vestir. Equipe de atendimento excelente
Great and super fast service, the overpants are just what I was looking for, the leather is good, not the super quality but for the price, it is the best money can buy, they fit perfect if you follow the tips givin on how to order. The tracking system is pretty neat, wish Harley would come up with something similar on the pant part, the only leather overpants they have are way to expensive, will see how long the leather last, for now I just love them, easy to put on and remove, just put a pair pants underneath and bingo.
I ordered a pair for me and a pair for the wife. The quality was amazing! The wife's didn't fit. I had no problem returning and reordering. We're getting the length trimmed for riding this fall and winter. This is a very high quality item.
These pants are more suited for wear as pants, then over pants. Narrow legs are more fittied then I expected. Highe waist with back support, great for riding. Overall I really like them.
Nice pants, heavy leather, haevy duty zippers
nothing chincy about these.
I wear a 36 and the 38 fits me well.
Everything I've bought from leather up has been top shelf quality.
this is one of the best investments i ever made they are great i don't think anyone in there right mind would complain about these
Love these pants, very high quality. They are a little tight so I am hoping they will loosen up a bit with wear.
These are great, especially for the price. They are very basic leather pants, no armor unfortunately, but I plan to add that myself. Leather seems like good heavy quality. Love that they are easy on/off over my boots.
I was looking for ANYTHING that would fit me properly, as I am 6'5" and very long legged. Uncut, these are just long enough. An inch shorter and they would be too short.
I wear 34x34 jeans and ordered a 36. They are snug around the legs (with slim jeans on), but I am very skinny too. Big dudes might find them too tight, so consider that when ordering. The waist is just fine, as it sits above my jeans waist anyway when riding.
Overall great deal!
Pay attention to the thigh measurement. I wear a 36 pant so I ordered a 38. When they arrived I tried them on and my wife asked me if I was trying out for the lead singer of a hair band- too tight. So I exchanged them for a 40, one inch more room in the thigh. The pants just arrived today, and they fit perfectly in the thigh. Im 5'10" and weigh 200 pounds on an athletic frame. Now I just need to hem up the legs and get some suspenders.
Love this over pants. They fit perfectly and of good quality.
Very nice pants, especially for the price . . .Nicely made, supple and thick enough . . .I wear 34 ordered 36 . . . Just right without jeans underneath but too tight with mainly because of the seating position on my bike requiring more bend in the knees.. Cruiser position would have worked just right . . .I ended up returning and purchasing more expensive River Road leather pants that are cut a little larger and have knee expansion section and a perfect match my jacket.
Sent from Luke's iPad
These are great for any kind of weather good quality leather and craftmanship.
I'm very impressed with these pants. I wear 33, ordered a 36 and they fit perfect. They look long when standing but on my bike, just right. I wore them for 15 hours and 300 miles yesterda and I would recommend them to my friends. I especially like the way the zippers open up the sides so you can just step into. I don't think they would be enough in really cold weather but I don't ride in it anyway.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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