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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Michael O.
Argentina
1 review
0 helpful votes
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Great service got them very
October 10, 2019

Great service got them very fast. Very comfortable great fit. They were a little softer than I expected but over all I like them.

George

New Orleans La

Date of experience: October 10, 2019
Kathleen S.
Argentina
1 review
0 helpful votes
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Had these a year now.
October 10, 2019

Had these a year now. The liner is pretty flimsy and gets snagged in the zipper causing much frustration. The leather is rather thin and of lesser quality. These chaps are rather cheaply made and wear out quickly. You get what you pay for.

Date of experience: October 10, 2019
Dave O.
Argentina
1 review
0 helpful votes
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Quality of materials and workmanship
October 10, 2019

Quality of materials and workmanship is excellent. Good, comfortable fit.

Date of experience: October 10, 2019
Scott G.
Argentina
1 review
0 helpful votes
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very comfortable and exactly what
October 10, 2019

very comfortable and exactly what I ordered. Ovely long and had to cut off quite a bit as I am only 5'6''. Will order from here again

Date of experience: October 10, 2019
Stephanie Z.
Argentina
1 review
0 helpful votes
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Read what everyone else said,
October 10, 2019

Read what everyone else said, this is a great deal at twice the price! The fit and quality are as good as $250 chaps. If you want chaps, buy these.

Date of experience: October 10, 2019
Margaret I.
Argentina
1 review
0 helpful votes
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I love the chaps, the
October 10, 2019

I love the chaps, the length was perfect, but I ware 33 waist, I went with a 34, but even with the elastic and the zipper they are almost too tight in the thigh.

Date of experience: October 10, 2019
Daniel W.
Argentina
1 review
0 helpful votes
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Perfect! Did not have to
October 10, 2019

Perfect! Did not have to do anything to them but put em on and ride! Great quality too!

Date of experience: October 10, 2019
Brenda J.
Argentina
1 review
0 helpful votes
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Great product, great price! My
October 10, 2019

Great product, great price! My husband and I have ordered several items and have been very pleased with our purchases.

Date of experience: October 10, 2019
Andrew V.
Argentina
1 review
0 helpful votes
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These are my first pair
October 10, 2019

These are my first pair of chaps, so I have nothing to compare too. They are REALLY nice. Heavy duty leather, yet soft and comfortable. I ordered a 36 knowing I was going to have to cut length off. I have since lost weight and used the lace system to take in the waist. These keep me warm in those 45-50 degree temps in Minnesota. Thanks Leather UP

Date of experience: October 10, 2019
John X.
Argentina
1 review
0 helpful votes
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Thank You Leatherup! Great pair
October 10, 2019

Thank You Leatherup! Great pair of chaps, use the thigh chart when ordering length can be trimmed if needed waist is good absolutely awesome very warm and comfortable

Date of experience: October 10, 2019
Karen P.
Argentina
1 review
0 helpful votes
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The chaps are perfect. The
October 10, 2019

The chaps are perfect. The fit is great and the quality is terrific. Trimmed them to the correct length with a pair of sewing shears.

Date of experience: October 10, 2019
James Z.
Argentina
1 review
0 helpful votes
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Exceptionally soft leather. Perfect fit.
October 10, 2019

Exceptionally soft leather. Perfect fit. I take a 38" X 32" inch pant. Basically looks like the claps in the illustration. Would highly recommend this product.

Date of experience: October 10, 2019
Joseph Y.
Argentina
1 review
0 helpful votes
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I purchased these last Nov
October 10, 2019

I purchased these last Nov I think. Did not write a review. Because they are very servicable chaps. They fits, looked good but chaps. Well last sunday I just missed a deer and went down doing 70 mph. The belt buckel pulled out, but I do not have a mark on my legs and I slid a long way. I can not wear them again but the leather held up did not rub through. Great Chaps in my opinion. As soon as I have the bike fixed up and paid for I will definatly be buying another pair.

Date of experience: October 10, 2019
Brenda X.
Argentina
1 review
0 helpful votes
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These are great chaps for
October 10, 2019

These are great chaps for the price. The material is a lot better than I thought they came a little long for me . all I did was cut the bottom to the length I needed , came out perfect. I will buy from leather up again.

Date of experience: October 10, 2019
Cynthia Q.
Argentina
1 review
0 helpful votes
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they fit weel enough, good
October 10, 2019

they fit weel enough, good and tight ont he thighs, although the opening in the front is somehwat large. this is not exactly the season for wearing chaps, so I'll know more in the fall.

Date of experience: October 10, 2019
Deborah W.
Argentina
1 review
0 helpful votes
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These are really great Chaps,
October 10, 2019

These are really great Chaps, soft and very comfortable. The fit was perfect and to cut to length needed was very simple. My wife ordered the same chaps and felt they couldn't have been any better. The elastic thighs and dual comfort zipper system is the greatest. We wear them every weekend. The customer service is also outstanding as we called them numerous times with questions. One our order was placed we received them quickly. Thank you Leather Up!

Date of experience: October 10, 2019
Pamela X.
Argentina
1 review
0 helpful votes
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I bought these for my
October 10, 2019

I bought these for my dad as a birthday gift and he loved them. They also came extremely fast!

Date of experience: October 10, 2019
Diane A.
Argentina
1 review
0 helpful votes
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These chaps kick $#*!! I
October 10, 2019

These chaps kick $#*!! I only wear chaps a few times per year in the fall, so it does not pay for me to invest in an expensive set with some logo on it. I was totally suprised at the quality. Fit was great and required only a 1" trim from the bottom. Shipping was lightning fast and I would recommend these to anyone.

Date of experience: October 10, 2019
Betty S.
Argentina
1 review
0 helpful votes
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Definitely need to measure the
October 10, 2019

Definitely need to measure the thigh before ordering! The waist may need another hole for the belt, but go by the thigh measurements! Overall they work well to block the wind and rain, can be shortened easily by cutting them off, if needed.

Date of experience: October 10, 2019
John I.
Argentina
1 review
0 helpful votes
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Order chaps as directions called
October 10, 2019

Order chaps as directions called for and fit good. Thanks

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States