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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Karen Z.
Argentina
1 review
0 helpful votes
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These boots are great..very comfortable
October 10, 2019

These boots are great..very comfortable and at an affordable price.

Date of experience: October 10, 2019
Richard W.
Argentina
1 review
0 helpful votes
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I love these boots! They
October 10, 2019

I love these boots! They are both stylish and comfortable.

Date of experience: October 10, 2019
Adam W.
Argentina
1 review
0 helpful votes
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Gave five stars, my wife
October 10, 2019

Gave five stars, my wife loves the boots. Xelement boots are good quality at an affordable price. You won't be disappointed with these boots. Fit is spot on, good quality leather and great customer service.

Date of experience: October 10, 2019
Kevin N.
Argentina
1 review
0 helpful votes
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These boots are great and
October 10, 2019

These boots are great and I am so glad I was able to finally get a pair as they have been out of stock in my size when I have come on to look around. I had received a pair of these boots about seven years ago or so, and they have been my riding boot ever since. They were starting to reach a point where they were "well loved". When I came on site to check things out and they had my size, there was no question I had to get them. They are a fantastic boot and way worth the money. The size is perfect and the comfort is perfect. Like I said I have had a pair for about seven years or so and I still wear them, just got the second pair to have a new pair! The old are still comfortable they have held up amazingly. New ones look great don't need to be broken in, and are so comfortable to ride in! Keep them coming, as I plan on riding for many more years! They are the best riding boot around!

Date of experience: October 10, 2019
Lisa A.
Argentina
1 review
0 helpful votes
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Love the boots. Fit is
October 10, 2019

Love the boots. Fit is right on. Very comfortable from the first day.

Date of experience: October 10, 2019
Anna D.
Argentina
1 review
0 helpful votes
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looks great fits great a
October 10, 2019

looks great fits great a little heavy but thats ok

Date of experience: October 10, 2019
Adam H.
Argentina
2 reviews
0 helpful votes
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I'm a female rider an
October 10, 2019

I'm a female rider an have been ordering these boots for about 7yrs or so an couldn't be more pleased, no breaking in period an super comfortable,they are a lil heavy but still the BEST boot i've ever rode in , even though I ride a big H-D doesn't mean i want to spend BIG $ on boots an other riding gear, especially when thier boots aren't have as comfortable or give the secure feeling when your feet hit the oily roads when stopping , Thanks Leather Up for a GREAT boot

Date of experience: October 10, 2019
Rebecca O.
Argentina
1 review
0 helpful votes
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I bought these for my
October 10, 2019

I bought these for my wife as she wanted something more heavy duty to ride passenger. And look cool of course. These boots are awesome. She loves them. Said they are the most comfortable boots that she has ever slipped on. No break in required. My only pet peave about these - I have a goldwing and those damn buckles on the side clipped my seat. Put 2 little bitty tears in the seat.. That's on her though. fixed right up with fabric glue and black sharpee. ;-)

Boots are solid and look great.

Date of experience: October 10, 2019
Virginia Z.
Argentina
1 review
0 helpful votes
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Great boots! My order was
October 10, 2019

Great boots! My order was received quickly but one of the boots had a small defect in one of them, so I had to send them back for an exchange. I was a little worried about getting the exchange back in time for an upcoming trip we had planned. The turn around time was about 2 weeks and I got them 4 days before leaving, which left me very little time to break them in. We did a 1000 mile trip and these boots felt great from day one. Very comfortable and fit perfectly. Gives plenty of support and the comfort lasts all day. Not to mention they look great! They fit true to size. I would definitely recommend them to anyone.

Date of experience: October 10, 2019
Andrew S.
Argentina
1 review
0 helpful votes
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Thanks Leather Up for another
October 10, 2019

Thanks Leather Up for another fine product. It fits great & looks better. Several compliments. After wearing twice, it feels like I've always had it.

Date of experience: October 10, 2019
Bill M.
Argentina
1 review
0 helpful votes
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this is a great vest
October 10, 2019

this is a great vest at an incredible price for the quality! im 6'2" 220 and ordered an XL and i love the fit! i would definetely recommend this vest and i plan on using leatherup again in the future!

Date of experience: October 10, 2019
Ruth U.
Argentina
1 review
0 helpful votes
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I love my vest. I
October 10, 2019

I love my vest. I would even wear it to bed if my o'lady would let me. Right on!

Date of experience: October 10, 2019
Frank P.
Argentina
1 review
0 helpful votes
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Leather UP is the Best!!!!
October 10, 2019

Leather UP is the Best!!!! This Vest's style and durability are great!!! This is my third time ordering from them and I was

Satisfied each time!! Recommend them to everyone!!!

Date of experience: October 10, 2019
Ruth N.
Argentina
1 review
0 helpful votes
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Fits well, heavy gauge leather,
October 10, 2019

Fits well, heavy gauge leather, feels higher quality than I would have expected it to. I am very pleased with this vest!

Date of experience: October 10, 2019
Jay D.
Argentina
1 review
0 helpful votes
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Outstanding quality! Heavy leather, functional
October 10, 2019

Outstanding quality! Heavy leather, functional pockets, great for cool days and an extra layer of warmth with jacket.

Date of experience: October 10, 2019
Michael Y.
Argentina
1 review
0 helpful votes
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How can you go wrong
October 10, 2019

How can you go wrong with these prices for such high quality riding gear? I love this vest it's super quality, heavy duty zipper and good zip front pockets. The only fault and it's minor the two inside pockest don't have anything to secure them closed they'er just open and I suppose stuff could fall out. I did buy a 2XL and it fit just right, my normal sixe is XL. All in all what a hell of a buy considering a HD vest like this is $225 this one was $59.95 on sale. I'm lovin LeatherUP. Rich V from Tualatin OR

Date of experience: October 10, 2019
Bill D.
Argentina
1 review
0 helpful votes
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This vest is great, leather
October 10, 2019

This vest is great, leather quality and construction is top notch. Ordered XL at first but fit was a bit big so exchanged for a LG which fits pefect and quick turn-around. Well worth much more than $60, can't beat the Leather-Up price.

Date of experience: October 10, 2019
Michelle J.
Argentina
1 review
0 helpful votes
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This vest is unbelievable. Its
October 10, 2019

This vest is unbelievable. Its heavy, made very very well comfortable, collar fits extremely well its not tight at all. The picture makes the vest look pale. But I assure you is is black as black very nice. Pocket lining on all pockets are nice and soft, and deep. Good quality zips, laces are leather very nice touch lining feels sturdy and thick not fly weight. Get on now its worth so much more than $60. I live in Australia and to pay for international postage it was a big risk to buy something that I could not touch and try so I am very happy to give this review. 10 \ 10 leatherup.

Date of experience: October 10, 2019
Frank A.
Argentina
1 review
0 helpful votes
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Vest was Great Quality, Im
October 10, 2019

Vest was Great Quality, Im 6'1" 225 and i ordered a 2x, seems to fit just fine with enough room to go Over a jacket in the winter just by letting out the sides. my only complaint is, DO NOT EXPECT TO GET ANY SERVICE FROM OR TALK TO ANY HUMAN BEING ABOUT YOUR ORDER. EVEN WHEN YOU DO COMPLAIN THEY NEVER RESPOND TO EMAILS AND YOU WILL SIT ON HOLD FOR WELL OVER 1/2 HOUR... SO JUST PLACE YOUR ORDER AND BE PREPARED TO WAIT CUZ YOU AINT GUNNA GET YOURSELF ANY HELP FOR LEATHERUP EMPLOYEES.

Date of experience: October 10, 2019
Alex K.
Argentina
1 review
0 helpful votes
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This vest ended up being
October 10, 2019

This vest ended up being exactly what I was looking for. But the price was twice as good!!!! Great quality, heavy guage leather, great craftsmanship. Overall, couldn't be better!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States