Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love these boots! I wear an 8 1/2 wide and these fit perfect. very comfortable to wear. I have had them for a year and they still look great. Strap and buckle are stiff and hard to do at first but after awhile is easier to buckle.
The boots are comfortable. I wore them all day the first time I put them on. True to size. I vary from size 6 to 6 1/2. Got the 6 1/2 and can wear them with both heavy and light weight socks. Great buy!
These boots are great! They're very well constructed without being too heavy. And they not only look hot but also serve very well as protective gear. And what a good price.
These boots are very good quality and very comfortable.
would buy again.
Great boot for the price, these are not real heavy and the first time I wore them the did not hurt my feet and were very comfortable. Would recommend these boots.
I was very pleased with my new booths, Last weekend was the first time I wore them. My husband and I went on a poker run and I had them on for
12 hours and they were really comfortable.
I really like these boots, very comfortable. These boots did not require break in period. I have some foot problems, my right foot was broken and the top of my arch is high, this makes some boots feel tight and causes pain. These boots never hurt at all.. Love them!!
very good quality but buy 1 size larger as they run small
These boots have an awesome fit & look. No break in period needed. I have stock mid-controls on my bike & it's a little more difficult to shift compared to the other harness boots I also purchased from leatherup, but the are way more comfortable. I just need to adjust my shifter. I absolutely love these boots. I would highly recommend!! Shipping was faster on my previous order, but I think it was about 10 days & my order was at my door on the opposite coast. Not bad. I will definately order again in the future!
Loved the boots, were comfortable right out of the box. Will order from the company again.
Love the boots....I received them very quickly, which was great. Although I am used to flip flops, these are very comfortable - lots of room for toes! I have a very high instep so I was worried about only shoestrings in the front, but they are so easy to get on regardless of the thickness of the socks I wear and the buckle strap easily holds the strings down so I don't have to worry about catching them on anything when riding. The size is true - I wear 6-1/2 to 7 depending on the shoe, so I ordered a 6-1/2 and they are perfect. I will definitely order from Leatherup again!
Seem comfortable, a little heavy though. I tried them on at home but decided to return them. Not as light as Harley Davidson boots. Also, I agree with the reviewers who said that the toe box is too big--the shoe looks bigger than it is and sticks forward too much. It makes it seem like you have huge feet (I wear a size 7).
Received the boots quickly - they are awesome. Unfortunately I had to return them - injured my foot couple days after ordering & may not be able to ever wear boots. My daughter tried them on & said they were great, they looked great, felt great, she just didn't need them - already had boots. Thanks Leather-Up for processing my credit quickly!
Wore these boots 5 days straight, right out of the box. Riding and even some hiking... VERY comfy! Great boots :)
These are really nice boots, and especially for the price. I bought them for my finace's b-day and she just loves them. They fit nicely and are comfortable for her.
These boots are very nice and comfortable, just a little warm. Thanks
I bought these for my wife and she absolutely loves them.. and she looks fricken hot in them too! She said they fit great, and are very comfortable. They shipped in a timely manner, but the FedEx delivery person left the box in the flower bed without even coming to the door. I might suggest that LeatherUp.com go with UPS, atleast they come to the door.
These boots are fit to size, very comfortable, great ankle suport and well worth the price not to mention how pretty they are. They can stand up to any wear and tear. I couldn't be happier with them.
These boots arrived very fast! Thanks Leather Up for having the ability to deliver in short order! The boots are extremely comfortable, took no 'break in ' time and are true to size. I not only wear them when I ride but also just around town as they are not only comfortable but quite stylish too! I would highly recommend these boots! No hesitation from this satisfied customer. Thanks Leather Up..I will be a repeat customer!
These are my first biking boots, so wasn't sure what to expect. I love them!! They fit great, and look good too. Shifting is not a problem, and the boots grip the ground well. I recommend these boots to all you ladies!!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

