Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

David I.
Argentina
1 review
0 helpful votes
Follow David I.
Unfollow David I.
Share Review
Report Review

I loved these boots! They
October 10, 2019

I loved these boots! They were a perfect fit from the moment I put them on!

Date of experience: October 10, 2019
George I.
Argentina
1 review
0 helpful votes
Follow George I.
Unfollow George I.
Share Review
Report Review

excellent boots! look good and
October 10, 2019

excellent boots! look good and perfect on the bike!

Date of experience: October 10, 2019
Jason Z.
Argentina
1 review
0 helpful votes
Follow Jason Z.
Unfollow Jason Z.
Share Review
Report Review

these boots fit very well.
October 10, 2019

these boots fit very well. i have received a multitude of compliments every time and every where i wear them, from riders and non-riders alike!!!!

Date of experience: October 10, 2019
Sharon K.
Argentina
1 review
0 helpful votes
Follow Sharon K.
Unfollow Sharon K.
Share Review
Report Review

These boots are wonderful!! They
October 10, 2019

These boots are wonderful!! They are so comfortable right out of the box, which I didn't really believe, but they truly are! I wish I would have listened to all the feedback and ordered these in the first place. After getting these boots I wore them for about 3 hours to make sure they wouldn't hurt my feet and they never did.Nothing worse than being on a long bike trip with a pair of boots killing your feet!! Also I ordered a size 8, which on some shoes is a little tight on me, but these are big enough for a heavy pair of socks. I wasn't real crazy about the X's on the ankles, but you can't even see them when you have jeans or riding gear on. You won't be disappointed at all with these boots.

Date of experience: October 10, 2019
James T.
Argentina
1 review
0 helpful votes
Follow James T.
Unfollow James T.
Share Review
Report Review

These boots are excellent! I
October 10, 2019

These boots are excellent! I was amazed to get such superior quality and workmanship at an incredible price. The sole even offers shorter women a bit more height. I'm 5'4" and can barely flat foot my bike with my older boots, but these add enough length to my legs to allow me to bend my knees a little. It's great that they are so stylish, as well. I get compliments when I wear them to work. Ladies, you won't go wrong with these boots.

Date of experience: October 10, 2019
Chris E.
Argentina
1 review
0 helpful votes
Follow Chris E.
Unfollow Chris E.
Share Review
Report Review

These boots came pretty stiff,
October 10, 2019

These boots came pretty stiff, and I was afraid that they would be uncomfortable and I'd have to return them. But even after the first day, they started to wear in, and now they are so comfortable that I wear them even when not riding. They are cute, work well riding, shifting, and keep my feet warm on chilly days. They are true to size, I ordered 9 1/2 and I wear 9 1/2's or 10's usually and have wider feet. I'm happy with these boots!

Date of experience: October 10, 2019
Sharon T.
Argentina
1 review
0 helpful votes
Follow Sharon T.
Unfollow Sharon T.
Share Review
Report Review

These boots are an excellent
October 10, 2019

These boots are an excellent value. They fit true to size for me. The only thing I don't care for is that you have to unstrap the cross buckle to get the boots off, otherwise they are great.

Date of experience: October 10, 2019
Kathleen L.
Argentina
1 review
0 helpful votes
Follow Kathleen L.
Unfollow Kathleen L.
Share Review
Report Review

Quick shipping! Got them in
October 10, 2019

Quick shipping! Got them in 3 days and ordered them on a Sunday. I got them at work and tried them on as soon as I got them. They are great! Not too heavy and a perfect fit. Thank you for everything. Will order from here all the time...

Date of experience: October 10, 2019
Pamela D.
Argentina
1 review
0 helpful votes
Follow Pamela D.
Unfollow Pamela D.
Share Review
Report Review

Awesome quality, true to size,
October 10, 2019

Awesome quality, true to size, and speedy delivery. First time I have purchased from your website and I will be back !

Date of experience: October 10, 2019
Daniel P.
Argentina
1 review
0 helpful votes
Follow Daniel P.
Unfollow Daniel P.
Share Review
Report Review

I am in love with
October 10, 2019

I am in love with these boots. They are the most comfortable boots I have ever worn. We were at a Bike Rally the first time I wore them and even new they never once hurt my feet what-so-ever. I used to have same style Harley- Davidson boots, but they were nowhere near as comfortable as this. Love them!

Date of experience: October 10, 2019
Eric Y.
Argentina
1 review
0 helpful votes
Follow Eric Y.
Unfollow Eric Y.
Share Review
Report Review

These boots are a great
October 10, 2019

These boots are a great deal for the price. Rated 4 start because the collar is synthetic, and the finish on the tongue is a little less than top-quality BUT the comfort is amazing. I recently purchased a higher-quality boot from another manufacturer, but could never get them broken in. These were comfortable right out of the box. The toe box is a little deep, so you might have to fish for the shift lever the first few times, but you'll get used to it. You can wear these boots all day.

Date of experience: October 10, 2019
Susan P.
Argentina
1 review
0 helpful votes
Follow Susan P.
Unfollow Susan P.
Share Review
Report Review

The moment my boots arrived
October 10, 2019

The moment my boots arrived I put them on and was thrilled with the exceptional quality of the leather. They look great on and I have already received so many compliments. I had searched the web and stores around my area to see if I could locate the same boot or a similar pair for less money and came up empty. So I returned to Leatherup and made my purchase, confident that I would receive the best pair of boots for the price and I was pleasantly surprised. The construction of the boot is quality and the feel and look is perfect!

Date of experience: October 10, 2019
David F.
Argentina
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

I love these boots! They
October 10, 2019

I love these boots! They were comfortable the first time i wore them and only get better. I even want to wear them to work but don't want to get them dirty.

Date of experience: October 10, 2019
Christine U.
Argentina
1 review
0 helpful votes
Follow Christine U.
Unfollow Christine U.
Share Review
Report Review

What a super pair of
October 10, 2019

What a super pair of boots, wife loves them, great looks, and comfortable too, another fantastic quality item from leatherUp

Date of experience: October 10, 2019
Paul A.
Argentina
1 review
0 helpful votes
Follow Paul A.
Unfollow Paul A.
Share Review
Report Review

Fantastic Just what I wanted.
October 10, 2019

Fantastic Just what I wanted. Great shipping time for international orders.

Date of experience: October 10, 2019
Pamela D.
Argentina
1 review
0 helpful votes
Follow Pamela D.
Unfollow Pamela D.
Share Review
Report Review

I was a little concerned
October 10, 2019

I was a little concerned when I ordered these but I am thrilled with them. I rode all day and kept them on comfortably thru the evening. I had returned a different model for this pair and LeatherUp was easy to deal with and very fast with the exchange.

Date of experience: October 10, 2019
Brenda M.
Argentina
1 review
0 helpful votes
Follow Brenda M.
Unfollow Brenda M.
Share Review
Report Review

This is a great pair
October 10, 2019

This is a great pair of boots; true to size, plenty of room in the toe box. Wore them to work on jeans day and gots tons of compliments!!! Great product; I would recommend these boots!!

Date of experience: October 10, 2019
Steve R.
Argentina
1 review
0 helpful votes
Follow Steve R.
Unfollow Steve R.
Share Review
Report Review

I love these boots, soooo
October 10, 2019

I love these boots, soooo cute. True to size, very comfortable, very sturdy, very good price. The ankle is padded so makes it really comfortable when I ride. Got them in less than 2 days.....love leatherup.com. My fourth item from this site and no problems at all.

Date of experience: October 10, 2019
Lisa V.
Argentina
1 review
0 helpful votes
Follow Lisa V.
Unfollow Lisa V.
Share Review
Report Review

I like them but need
October 10, 2019

I like them but need to break them in. So start little by little.

Date of experience: October 10, 2019
Joe V.
Argentina
1 review
0 helpful votes
Follow Joe V.
Unfollow Joe V.
Share Review
Report Review

I bought these boots because
October 10, 2019

I bought these boots because of the great reviews and have NOT been dissapointed. I've hiked, walked, danced and ridden the bike in them. They are perfect! Will buy again when these ones wear out.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States