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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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What great looking boots! The best price on the web! These are little weighty for gals but you can't say they aren't made well. Although they have a broken in feeling, they need to be worn alot to get used to the weight and your cycle shifter lever will need to adjusted to account for the added bulk. As far as style, function, and Leatherup's price the combo can't be beat! Gwen Osage Beach, MO.
DeWitt, MI
Got my boots a week ago and love them! I wear a 6 1/2 D shoe and bought these in a 7. Plenty of room for thicker socks, nice and deep in the toe. Very comfortable and look great!
I initially ordered a pair of Dominate boots for my husband. The fit for him was perfect and he loves them. I decided to buy myself the Advanced Lace-up boots. Unfortunately they were on backorder. I finally got a pair when they came back in stock. They were well worth the wait!!! It was great receiving a pair of boots that fit true to size and were comfortable from the first time I tried them on. No need to break them in!!! I will be ordering again. Thanks for a great product, along with a great price.
Love my new boot. They are a perfect fit, and look great. Good quality.
These boots rock! Extremely comfortable from the moment I put them on. Shifting is no problem and the boots feel solid with no slipping when your feet hit the ground. Stylish and practical for all you lady bikers. And if you happen to be thicker in the ankle region (like me) then no worries. Plenty of room at the top of the boot, plus the laces can be loosened and still provide protection and support. Buy them. You won't regret it!
These boots are great! We were in a minor accident this week and lowsided the bike. These boots held up really well and the only damage they took was on the metal plating and a scuff on the strap. Also they saved my ankle and foot from what could have been a decent amount of damage. I love Xelement brand and will definitely continue to buy this brand in the future.
these boots are WONDERFUL!! the whole process from ordering to wearing was the SMOOTHEST transaction i have ever completed!! they are so comfortable. i feel like i've had them forever! very highly recommended item and company to deal with. THANK YOU!!
These are my first pair of riding boots, and I love them!!! They are very comfortable right from the first time wearing them.
I love the non slip sole on these boots. I ride to work every day. I can't find a boot like this at H.D. The quality is remarkable. No break in is required. The size is true. I can even wear my fox ATV socks with them when the weather is cold.
Love my boots! Very comfortable, very sharp looking!! Surprised at the low price for such good quality boots.
Love these boots!! I usually wear a size 8 1/2 but ordered just a bit bigger (9) and with my thicker socks they are perfect. These look to be high quality, soft leather and are comfortable right out of the box. I have never bought motorcycle boots---these are my first---these are more comfortable than the Harley ones I tried at their store. These are attractive too---not guy looking but still tough looking. You won't be disappointed! Love em'!
Fit perfect, great quality. Could not ask for better.
Love them!!! They are worth double the price!! The fit is true to size and the ankle is more comfortable than my work boots. Don't think about this purchase if you are looking at this review then these are for you. I also ordered a jacket and chaps from this site and was very plesed at the quality. I will always check this site before I order another motorcycle related item!
The quality is well above the price. When I received the boots I was afraid the stiffness would be uncomfortable, but not at all. I wore them all day the first day and really enjoyed them. They don't appear (or feel) klunky. Great traction for riding. I would highly recommend them.
These boots are absolutely awesome!!! They are comfortable right from the start; no breaking in period required. Are superior quality and price. I've gotten many complements on them, and more and more people want to know where I got them. Of course, I gave them the website!!!
Nice boots. Had to send them back..to get a 1/2 size smaller. Also one of the eyelets pulled out when trying them on. They felt really good on my feet even though they were a little on the big side.
Bought these for my wife - LOVES them! Great fit and have just enough 'bad $#*!' look to them that she loves.
I am extremely happy with this purchase. The boots fit properly and look great. I have already recommended this site to other women!
The boots fit and look great! Got them for Christmas so haven't tried them on my bike yet but come Spring--I will be out there! I was wearing regular boots for riding prior and I would have some slipage when stopping - these will help that I am sure. Love them and true to size.
I just got these boots, and since it's winter here I haven't worn them on the bike yet- but I'm sure they'll be great! I was skeptical about buying boots online, but they are fabulous! True to size- so don't order them too big. They are comfortable, easy to get on and off, look GREAT and seem to be quite durable. I can't wait to try them when the weather is better!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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