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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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GREAT FIT,GREAT QUALITY,GREAT STYLE...CAN'T FIND ANTHING NOT TO LOVE ABOUT THESE BOOTS! ORDERING WAS SUPER EASY AND THE DELIVERY WAS FAST...WISH EVERYTHING IN MY LIFE WENT THIS SMOOTH! I GET RAVE REVIEWS WHENEVER I WEAR THEM AND THEY WERE SOOOO EASY TO BREAK-IN...THANKS LEATHERUP FOR AN AWESOME SHOPPING EXPERIENCE, I WILL DEFINITELY BE ORDERING AGAIN IN THE NEAR FUTURE!! GYPSYHAWK from WINCHESTER, VA.
I LOVE MY BOOTS!!! They were beyond my expectations. I searched and searched for just the right style and finally found it with this boot. Itls so stylish and comfortable. And the PRICE... well that's awesome. The delivery date was right on. Even a Harley Boot couldn't compare to this one. I will be ordering again from Leather Up and I'm already looking for a pair for my husband who just purchased a Harley Boot, but I like your styles better. Thank You Again Debra Greenwood in Glasgow, KY
I can't rate this boot as I rate footware on it's use life and since I just purchased them I don't know how long they are going to last.
As for this store I rate their business practice high.The whole experience of my purchases was easy and quick.Response on processing and shipping of my order was absolutely finominal.Thank you LeatherUp for your customer satisfaction.
I absolutely love, love, love these boots! They were shipped quickly and the fit was perfect. I was able to wear them all day with comfort. They look great with jeans and make this old lady feel like a young biker chick!
This is my first boot I bought from LeatherUp and it was fast shipping than I thought. Its really comfortable and very fitted. My boyfriend say it look so hot sexy on me. You make my day Thank You! I will keep shopping from LeatherUp with reasonable price......
When I first tried these boots on, they were a little uncomfortable and I thought, "what have I gotten. I am sending them back." But once I rode my bike in them a couple of times, and got them broke in, I absolutely fell in love. They are truly comfortable.I highly recommend these boots.
I love these boots. They are very comfortable from the get go. The service here is wonderful and the price is great. The sizing is true and the boots are so damn hot. Great buy, great service, great boots. If your thinking about it, just do it. You won't regret it!
I love the boots, They were comfortable from day one! The sizing is good and I get a lot of compliments on them. I tell everyone where I got them.
GREAT fit and a HOT look. Love these boots. Will do business with you always. Came in time for my trip!!! Great delivery.
Love my new boots. They fit perfect and keep me dry. Excellent value! Thanks!
This is my first pair of riding boots and I wasn't sure what to expect. The fit was perfect (true to size), very comfortable, and personally I love my boots. The price was great, good quality for the money,and excellent delivery time. I would recommend these to to everyone. LeatherUp is awesome and I will shop with this company again. Thank You for your great quality merchandise.
Love these boots. Very comfortable and well worth the price for the excellent value. Thanks.
OMG, I love these boots. They are comfortable and stylish. They are true to size too.
The fit is perfect. I will never buy anything any different. These are the best riding boots I have ever had. I ride my own bike and the first time I wore them was wonderful, no break in period as with others and no problem stopping or shifting in these.
I ordered these boots after already purchasing a "famous brand" riding boot. These are so much more comfortable and at less than 1/2 the price - I have to say I'm totally impressed. I love the look and fit of the boot, very comfortable. The arrived in time for me to go on my first "long" bike ride....I'm pretty new at this!!!
Mary, Denver Colorado
I love the way they look and fit. The price is great. Would recomend them to all of my friends. They are true to size. Thinking of getting a second pair for when these wear out. Thanks leather up. Brenda Springfield, MO.
I absolutely love these boots! Super comfortable from the minute I put them on - and the price is awesome too!
My boots looked great, and felt great. There is absolutely nothing about them I don't like. I get alot of compliments on them as well. Thank you for providing people a way to get great quality products for a great price!!
Fast Delivery and great look. True to size and no problem with breakin. Just put them on and go. Very good quality too! Love all the Xelement items I have bought!
Boots fit perfectly to size, soles were flexible from first putting them on. Wore them riding in 90 degree heat on hot asphalt for over five hours a couple days after receiving, no problems. Got asked if they were very expensive Harley. Woman asking said she had purchased a similar pair of Harley boots that she wasn't able to wear as they were too heavy and rigid and wouldn't break in no matter how much she tried. Very pleased with purchase and service.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

