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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Carol S.
Argentina
1 review
0 helpful votes
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First ones were small, returned
October 10, 2019

First ones were small, returned and ordered a size bigger, great.

Date of experience: October 10, 2019
Scott N.
Argentina
1 review
0 helpful votes
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Shirt sizes run small. Bought
October 10, 2019

Shirt sizes run small. Bought a large, fits like a medium. Still like the shirt, so I'm giving the smaller to my nephew and I'll be ordering an XL.

Date of experience: October 10, 2019
Lisa U.
Argentina
1 review
0 helpful votes
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Shirt fits and look great.
October 10, 2019

Shirt fits and look great. Wear large and ordered large , couldn't be happier. Leather up is a top notch in qaulity at a fantastic price!

Date of experience: October 10, 2019
Nick J.
Argentina
1 review
0 helpful votes
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Fit was right on using
October 10, 2019

Fit was right on using the size chart. Not as bulky as my old worn out half helmet. Cuts down on the mushroom head but still has bulk. However it is a helmet not a ball cap. Chin strap is a little sub standard and to long. I will add a quick release to solve that issue. Helmet bag is just plain awful. If your going to use it you have to remove the visor and even then its still is to small not covering the helmet. No problem here though. I keep mine in my hard bags when I'm done riding. Shipping was fast. Received a day early from CA to WV. Tracking was great ! Thanks Leatherup. I will be a returning customer. I'm very pleased.

Date of experience: October 10, 2019
Adam P.
Argentina
1 review
0 helpful votes
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I ordered 6 total shirts,
October 10, 2019

I ordered 6 total shirts, all different. All of them look great! The Rockhouse brand is sized correctly, while the other branded shirts are 1 size smaller than what you would expect. I spent around $65 on 6 shirts. Waaaay better than any "name brand" or "motorcycle brand" specific shirts! No disappointments with this order or ANY previous order from Leather Up.

Date of experience: October 10, 2019
Cynthia D.
Argentina
1 review
0 helpful votes
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I bought this along with
October 10, 2019

I bought this along with 4 other shirts, during the Leatherup father's day sale. I've always been impressed by the quality and price of their leather gear, and now am just as impressed with their shirts. All 5 shirts (this one included) was well constructed with a great feel and fit.

Date of experience: October 10, 2019
Martha O.
Argentina
1 review
0 helpful votes
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Cool shirt, really like it!
October 10, 2019

Cool shirt, really like it! Fit nicely, which can be a problem buying from internet

Not this time!

Date of experience: October 10, 2019
George W.
Argentina
1 review
0 helpful votes
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Very nice helmet. Great colors
October 10, 2019

Very nice helmet. Great colors and stand out nicely wife really likes it. So what makes her happy make me happy lol

Date of experience: October 10, 2019
Sam T.
Argentina
1 review
0 helpful votes
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I got this helmet and
October 10, 2019

I got this helmet and LOVE it. My only issue is I have a very small head apparently and even the women's xsmall is a little big. I have to cinch the strap all the way down and wear a bandana to make it fit right. Would love if you could get it in xxsmall. Other than that I love it

Date of experience: October 10, 2019
David U.
Argentina
1 review
0 helpful votes
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I like the helmet...only thing
October 10, 2019

I like the helmet...only thing was the strap was so long. I didn't like that so i did a quick release on it. Like it much better now.

Date of experience: October 10, 2019
John G.
Argentina
1 review
0 helpful votes
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wife loves the helmet,came in
October 10, 2019

wife loves the helmet,came in with smear spot size of nickle, helmet awsome,cost to much to xchange it .thanks skip

Date of experience: October 10, 2019
Virginia L.
Argentina
1 review
0 helpful votes
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Purchased this item for my
October 10, 2019

Purchased this item for my wife and she totally loves the colors, the butterflies, and the fit.

Date of experience: October 10, 2019
Sharon U.
Argentina
1 review
0 helpful votes
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I really like this strap
October 10, 2019

I really like this strap and that's why I wanted a new helmet. I love the butterflies and the color and the fit was perfect. the price was great.

Date of experience: October 10, 2019
Virginia T.
Argentina
1 review
0 helpful votes
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Bought this for my daughter
October 10, 2019

Bought this for my daughter and she loves it...The shipping time was awesome...Will be purchasing from here again soon.

Date of experience: October 10, 2019
Alex P.
Argentina
1 review
0 helpful votes
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Good quality Helmet at an
October 10, 2019

Good quality Helmet at an outstanding price! Bought it for my baby girl but my wife love it and I had to get one for her too.

Date of experience: October 10, 2019
Brian S.
Argentina
1 review
0 helpful votes
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I love it! It looks
October 10, 2019

I love it! It looks beautiful, and fits perfectly!

Date of experience: October 10, 2019
Ruth Q.
Argentina
1 review
0 helpful votes
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Good quality Helmets at an
October 10, 2019

Good quality Helmets at an awesome price! Someone at Yellowstone cracked my wife's previous half helmet, and I got her this one as a replacement. this now makes five helmets from LeatherUp.com. When I find a good product at a great price, I stick with it. That should say a lot about LeatherUp.com and it is also our supplier for rain and cold weather riding gear!!! While the strap comes a little too long, it does have a snap to keep the excess length from whipping in the wind.

Date of experience: October 10, 2019
Margaret F.
Argentina
1 review
0 helpful votes
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Bought for the girlfriend and
October 10, 2019

Bought for the girlfriend and she absolutely loved it. The colors are fantastic, the design is pefect, and it's everything she hoped for. The fit was good, and we're waiting to test it out.

Date of experience: October 10, 2019
Patricia D.
Argentina
1 review
0 helpful votes
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received my helmet just love
October 10, 2019

received my helmet just love it & very comfortable

Date of experience: October 10, 2019
David H.
Argentina
1 review
0 helpful votes
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It's a very nice helmet,
October 10, 2019

It's a very nice helmet, my girl friends only complaint was that chin strap needs to be a bit shorter, overall she was pleased & loved the graffics.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States