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LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Bob D.
Argentina
1 review
0 helpful votes
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How can you go wrong
October 10, 2019

How can you go wrong at that price. Also - love the flat black !!!!

Date of experience: October 10, 2019
Patricia F.
Argentina
1 review
0 helpful votes
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Just what you need if
October 10, 2019

Just what you need if you have to wear one. Personally I would be happy with a ball cap with a DOT label.

Date of experience: October 10, 2019
Deborah Q.
Argentina
1 review
0 helpful votes
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This is a great buy.
October 10, 2019

This is a great buy. Very pleased with the price and the service from Leatherup.com.

Tracy

Date of experience: October 10, 2019
Nancy G.
Argentina
1 review
0 helpful votes
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Excellent Choice. Got one for
October 10, 2019

Excellent Choice. Got one for myself and my wife and we both love the fit, feel and the look. Perfect for what we wanted. If you wear for winter riding then you need some ear protection and maybe a visor. We are totally satisfied with this purchase! dr

Date of experience: October 10, 2019
Martha M.
Argentina
1 review
0 helpful votes
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Outstanding Helmet, fits great and
October 10, 2019

Outstanding Helmet, fits great and took almost no time at all to get to me after purcxhaes from Dave P. Mesquite, Nv.

Date of experience: October 10, 2019
Jennifer M.
Argentina
1 review
0 helpful votes
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Purchased as a Christmas Gift.
October 10, 2019

Purchased as a Christmas Gift. Great look and fit. I would recommend it.

Date of experience: October 10, 2019
Ruth P.
Argentina
2 reviews
0 helpful votes
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Great Helmet! My husband and
October 10, 2019

Great Helmet! My husband and I both purchased this helmet and it looks great on both of us.I really like the flat black vs the shiny also, just what we were looking for.We are VERY happy with the helmets and would highly recommend them.

Date of experience: October 10, 2019
Melissa X.
Argentina
1 review
0 helpful votes
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My husband loved it. Since
October 10, 2019

My husband loved it. Since he got the mail that day, he wouldn't wait til Christmas to open it, so he got an early present. The fit was just as described, and it arrived in 2 days!

Date of experience: October 10, 2019
William O.
Argentina
1 review
0 helpful votes
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This is the second helmet
October 10, 2019

This is the second helmet that I ordered from you. I live in FL. so I don't have to wear one, But I do now. You see I had A closed head Injury 6 years ago after being ejected from my motor cycle. It took me 3 years to recover from that one! These helmets are light and no more musroom head! When I see my friends ride with out a Helment I cringe! Linda in FL.

Date of experience: October 10, 2019
Brenda H.
Argentina
1 review
0 helpful votes
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Just got to wear my
October 10, 2019

Just got to wear my new helmet, great fit, looks much better than any of my more expensive helmets and what a great price.Don't know how you do it

Date of experience: October 10, 2019
Chris I.
Argentina
1 review
0 helpful votes
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Great helmet and great service
October 10, 2019

Great helmet and great service from LeatherUp! The helmet fits great and is very comfortable. Still get some of that mushroom head, but it's a small price to pay for comfort and safety. Thanks LeatherUp! I'll be back often!!

Date of experience: October 10, 2019
Thomas G.
Argentina
1 review
0 helpful votes
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Great helmet, great price, great
October 10, 2019

Great helmet, great price, great service, and made with quality in mind.

Date of experience: October 10, 2019
Laura T.
Argentina
1 review
0 helpful votes
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Good solid helmet ,comfortable ,
October 10, 2019

Good solid helmet ,comfortable , delivery was fast , i am very pleased

Date of experience: October 10, 2019
Amy K.
Argentina
1 review
0 helpful votes
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Nice clean looking helmet. Can't
October 10, 2019

Nice clean looking helmet. Can't get a better deal!

Date of experience: October 10, 2019
Christine G.
Argentina
1 review
0 helpful votes
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Attractive, super comfortable. I got
October 10, 2019

Attractive, super comfortable. I got a 2XL for my big head and it fits great. The helmet got here super quick and any issues Ive ever had with any of the gear 1ve ordered has been resolved so quickly by Leatherup that ive been just amazed. I LOVE LEATHERUP.COM!!

Date of experience: October 10, 2019
Kimberly K.
Argentina
1 review
0 helpful votes
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Great helmet at a great
October 10, 2019

Great helmet at a great price. Comfortable and lightweight while still offering a good amount of coverage for adequate protection. Looks good in flat black too. The only bad thing I can say is the chinstrap could be a little shorter and the D-rings of better quality.

Date of experience: October 10, 2019
Steven T.
Argentina
1 review
0 helpful votes
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I was very pleased with
October 10, 2019

I was very pleased with my purchase and felt it was a great price for the product!! I will purchase other items soon!!!

Date of experience: October 10, 2019
Deborah H.
Argentina
1 review
0 helpful votes
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Great helmet. The fit is
October 10, 2019

Great helmet. The fit is great, solid and comfortable. I ordered and received the helmet in 5 days.

Date of experience: October 10, 2019
Jim K.
Argentina
1 review
0 helpful votes
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this helmet is a great
October 10, 2019

this helmet is a great fit ,i highly recomend anyone in need of a helmet to purchace this one. it also has style that fits todays look

Date of experience: October 10, 2019
Dave M.
Argentina
1 review
0 helpful votes
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I like the helmet, especially
October 10, 2019

I like the helmet, especially for the price. The snap on visor is a bit chintzy.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States