Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Jessica U.
Argentina
1 review
0 helpful votes
Follow Jessica U.
Unfollow Jessica U.
Share Review
Report Review

nice fitting helmet, light weight
October 10, 2019

nice fitting helmet, light weight and a real good deal for the price.

Date of experience: October 10, 2019
Chris Y.
Argentina
1 review
0 helpful votes
Follow Chris Y.
Unfollow Chris Y.
Share Review
Report Review

nice helmet, it"s not heavy,
October 10, 2019

nice helmet, it"s not heavy, not big - doesnt make me look like a mushroom, lol

Date of experience: October 10, 2019
George H.
Argentina
1 review
0 helpful votes
Follow George H.
Unfollow George H.
Share Review
Report Review

Good helmet, at a good
October 10, 2019

Good helmet, at a good price. I kind of had to settle for this helmet, because this same model with the design I wanted was OOS after I had already ordered, and confirmed the order. They should have a better inventory system, rather than charging some one for something, and then telling them to switch after the fact.

Also the DOT sticker came right off like nothing.

Date of experience: October 10, 2019
Rebecca H.
Argentina
1 review
0 helpful votes
Follow Rebecca H.
Unfollow Rebecca H.
Share Review
Report Review

I love my new helmet
October 10, 2019

I love my new helmet & I'm glad a selected the flat black - had many comments that it looks great!

Date of experience: October 10, 2019
Virginia L.
Argentina
1 review
0 helpful votes
Follow Virginia L.
Unfollow Virginia L.
Share Review
Report Review

Perfect fit, comfort, and a
October 10, 2019

Perfect fit, comfort, and a great price!

Thanks,

Bob

Date of experience: October 10, 2019
Ben Y.
Argentina
1 review
0 helpful votes
Follow Ben Y.
Unfollow Ben Y.
Share Review
Report Review

OK helmet for the price.
October 10, 2019

OK helmet for the price. Ok for second helmet. This helmet seems to ride a little higher than my HJC half helmet. It also feels bit heavier than other half helmets.

John M. from Fernandina Beach, Fl.

Date of experience: October 10, 2019
Alex P.
Argentina
1 review
0 helpful votes
Follow Alex P.
Unfollow Alex P.
Share Review
Report Review

love it! the price was
October 10, 2019

love it! the price was great.it came fast and looks great. see ya on my next order

Date of experience: October 10, 2019
Stephen F.
Argentina
1 review
0 helpful votes
Follow Stephen F.
Unfollow Stephen F.
Share Review
Report Review

Wonderful helmet, wonderful price. I
October 10, 2019

Wonderful helmet, wonderful price. I am very happy with my purchase and I will definitely buy another one the next time I need a helmet.

Date of experience: October 10, 2019
Frank H.
Argentina
1 review
0 helpful votes
Follow Frank H.
Unfollow Frank H.
Share Review
Report Review

I have 2 of these
October 10, 2019

I have 2 of these helmets. My girlfriend bought them for us for my birthday.

I really like them a lot and they don't give you that "mushroom head"l ook.

i am looking to get other things for my bike and will be back here.

Jim From Austin TX.

Date of experience: October 10, 2019
Carol Q.
Argentina
1 review
0 helpful votes
Follow Carol Q.
Unfollow Carol Q.
Share Review
Report Review

Great helmet - looks great,
October 10, 2019

Great helmet - looks great, fits great, great price

Date of experience: October 10, 2019
Scott F.
Argentina
1 review
0 helpful votes
Follow Scott F.
Unfollow Scott F.
Share Review
Report Review

The helment is great it
October 10, 2019

The helment is great it fits good but there is just one thing I don't like is that it should have a quick release for the chin strap other than that its a very good helment!!!

Date of experience: October 10, 2019
Jason Q.
Argentina
1 review
0 helpful votes
Follow Jason Q.
Unfollow Jason Q.
Share Review
Report Review

A great helmet for a
October 10, 2019

A great helmet for a great price. Can't ask for much more than that!

Date of experience: October 10, 2019
Kathleen C.
Argentina
1 review
0 helpful votes
Follow Kathleen C.
Unfollow Kathleen C.
Share Review
Report Review

EXCELLENT!!! Just like everything else
October 10, 2019

EXCELLENT!!! Just like everything else I've ordered from leatherup.com. The quality for the price is unbelievable.

Date of experience: October 10, 2019
Donna N.
Argentina
1 review
0 helpful votes
Follow Donna N.
Unfollow Donna N.
Share Review
Report Review

I ordered medium even though
October 10, 2019

I ordered medium even though I have a larger sized noggin. My head is shaped like a rudebega so nothing fits anyway. I am pleased with the purchase, and I made it fit with a hammer. (on the helmet, not on the rudebega) The width is perfect for me, and only the length needed a little tweaking. YMMV (probably blew the warranty, but at $29.95, no big deal)

Date of experience: October 10, 2019
Alex T.
Argentina
1 review
0 helpful votes
Follow Alex T.
Unfollow Alex T.
Share Review
Report Review

Great helmet, very comfortable and
October 10, 2019

Great helmet, very comfortable and light. The fit is great, lots of padding for a comfortable ride. I don't think you can find a better helmet at three times the price. Super fast shipping. I don't know how they got it from their wearhouse to my house so fast. Thanks, I'll be back for more products.

Date of experience: October 10, 2019
Anthony N.
Argentina
1 review
0 helpful votes
Follow Anthony N.
Unfollow Anthony N.
Share Review
Report Review

This helmet was a steal
October 10, 2019

This helmet was a steal for $29.95 .. fits good, lightweight.. I love it.. would recommend highly.. you will not be disappointed!

Date of experience: October 10, 2019
Jack E.
Argentina
1 review
0 helpful votes
Follow Jack E.
Unfollow Jack E.
Share Review
Report Review

I was happy with the
October 10, 2019

I was happy with the fit of the helmet but developed a problem with the visor that ''RATTLES'' while going down the road. It drives me nuts but too late to return it.

Date of experience: October 10, 2019
William W.
Argentina
1 review
0 helpful votes
Follow William W.
Unfollow William W.
Share Review
Report Review

I am very happy with
October 10, 2019

I am very happy with the speed of shipment, quality and price.

Date of experience: October 10, 2019
Peter J.
Argentina
1 review
0 helpful votes
Follow Peter J.
Unfollow Peter J.
Share Review
Report Review

The helmet is just ok.
October 10, 2019

The helmet is just ok. The part I don't like are the 2 rings on the chin strap. The are flat and not rounded. Seems kind of cheap. It's hard to loosen and tighten. I probably wouldn't buy another one.

Date of experience: October 10, 2019
Scott W.
Argentina
1 review
0 helpful votes
Follow Scott W.
Unfollow Scott W.
Share Review
Report Review

Thank you! Comfortable for extended
October 10, 2019

Thank you! Comfortable for extended wear and very good quality at a an excellent price. Rode in the rain and helmet dried spot free! Would recommend. San Antonio, TX

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States