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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Nice helmet the size fit but a bit smaller than tyhe HCI helemt I have. The liner is also white mesh and should have been black to match the leather outside.
This is a beautiful helmet that fits great at 1 size over. The drop down visor is a nice touch, but the actuating lever is way too small to use easily. This helmet has flat sided "D" rings which do not operate as well as the round ones do. The leather covering looks real nice - until it slides off the bike seat and falls 20" to the pavement where the paper-thin leather will split wide open. Basically it is a very nice looking cheap helmet.
I love the looks and fit of this helmet. I have never had a half helmet with a flip down visor but I love it. Great for those gray mornings that turn into sunny afternoons.
Goes with my leather saddle bags and seat perfectly!
Sizing chart was right on - fit is perfect. Helmet arrived exactly on time. The leather cover looks great and is different, it scuff marks come easy, so take care on handeling. As everyone else mentions, the drop visor is tight with glasses behind it. Overall, I'm happy with this purchase for the price and look.
Great helmet! Nice snug fit. The visor is an added benifit, easy to operate. When out in bright sunlight I have found it helpful to wear sunglasses instead of pulling the visor down. The sun is bright thru the visor. I do love the leather look of it, and the feel when wearing it. Excellent helmet.
Boughtt this half helmet after tossing my 'novelty' chrome dome. I am very pleased with it, provides DOT safety in a stylish, comfortable package. The drop down shield is a plus but, as others have stated it is not the dark strong-tint that you may need riding into setting sun. Sunglasses will fit under & in addition to the shield the visor is a novelty. I ride with a windshield on my bike so the ' lift' factor was not what others experince. Sizing is true and there is less of the 'mushroom' effect than most other 1/2 helmets on the market. I would recommend this product to anybody looking for a reasonably priced alternative to the plastic novelty helmets you see out there!
I like the look of this helmet and the drop down visor. Sizing was right on. However, the chin strap retention system is very hard to adjust and hard to snap the loose end up for riding. I returned the helmet for a refund but had to pay half the price of the helmet to ship it back. I also bought the Outlaw V5-05 helmet at the same time and liked it much better. I'm riding with that one.
This is a nice helmet given the price. If I would have paid the original $119 price I would have been disappointed and probably would have returned the helmet.
The finish is not quite as impressive as it looks in the pictures on the web site. But, it is still a nice look though.
The only complaint I have is I wish the inner lining was black. When you put this helmet on, look in the mirror and raise your head a little, you see this 1/4 inch wide line at the base of the helmet where it meets your head. That white line really stands out against the black of the helmet. It will also easily show dirt. Hence my wish this part of the helmet liner was black.
Otherwise, this is nice helmet with nice snug fit. I really like the idea not having to carry sunglasses. But, as one reviewer commented, on really bright days, or days when you know you will be subject to looking in the sun, you should also carry a set of sunglasses since the tinted is visor is not dark enough for that kind of direct looking in the sun type of light.
This is my favorite helmet out of 5 I own. It fits great and looks great. I bought one for my Grand daughter, It is very well made and fits great.
This is an awesome helmet. I've got two issues with it though. I bought a 2X and it was still a little small. I was able to make some changes to it and now it's fine. The bigger issue is that the dual visor does not work if you wear glasses as there's not enough room for your glasses. However, if you don't wear glasses and your head is a little smaller than mine, then it's awesome!!!
The item is well constructed! But they run small for the listed size; I typically wear a 2XL but this item fits like a large. I would rate the size fit 1.5 smaller then listed. Large to XL fit for a 2XL. No problem though..I ended up donating them to a worthy cause rather then return item. Great prise/just order larger then needed you will be fine..sorry they don't sell 3XL!
I had read many of the reviews and decided to try it. I have a GMax GM65s that I really like. It took 11 days to receive my helmet. I like this Outlaw helmet just as much. They both have the drop-down visor. Both of them have the double rings for the strap to go around to hold it onto your head. I'd of paid a little more if this helmet came with a quick-release catch instead. I'm very pleased for the money. The size was just right. I'm a large and I ordered a large and it fit fine. Just as in other reviews, the wind will vortex around the visor at faster speeds. I wear glasses and the frames that I wear fit behind the visor also. I also have full face and open face helmets. The wind going by my ears makes more noise than an open face or full face but I'm OK with that on hot days. I'd buy another one if I needed to.
Very nice quality. I have the twin to it but without the visor. Would have rated it 5 stars across the board, however, the finish is not like shown in the picture. It is more smooth and not grained like it shows. Disappoinnted with that but otherwise, great helmet.
Great fit & look. Really like the drop down visor. Outstanding service & cost. Would definitely recommend to friends.
Good looking helmet. I normally use a full face for street riding, but recently got a Ural sidecar rig & wanted the half-helmet to kind of complete the look. The leather finish and drop down visor are great.
An excellent helmet. Good looking and light weight. The pull down visor is a nice. A clear option would be great for night riding. It has been my primary helmet for years and I like it so much I bought this one for passengers.
Ordered medium that fit great. Love the helmet, really love the flip down visor! Cut the red dorky snap and red button off, sealed the strap with super glue the right length. Took black leather dye to the white lining!
Would definitely recommend!
I ran into this web site by mistake but as far as I can see it's the best mistake I've made. I received my helmets a little late but I'am very happy with my purchase and so was my wife. I was so happy that I got two more helmets also at a great deal and I can say that I will be back for more and I will recommend these web site to my friends.
I've been searching for over a year for a helmet that gave my head incredible protection without the feeling
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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