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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Bob A.
Argentina
1 review
0 helpful votes
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The liner did not fit
October 10, 2019

The liner did not fit properly in the front of the helmet making two pressure points .A couple minutes and a pair of scissors and a great fit. Very comfortable

Date of experience: October 10, 2019
Helen F.
Argentina
1 review
0 helpful votes
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Very pleased with the purchase,
October 10, 2019

Very pleased with the purchase, comfortable for longer rides, no pressure points irritating my forehead like some other helmets, and the flip down visor is a nice touch. Recommended!!

Date of experience: October 10, 2019
Bill X.
Argentina
1 review
0 helpful votes
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So far I like my
October 10, 2019

So far I like my Leather T-72 helmet. The first one I bought I went by the size chart (L) and when it came it was a shade to small, so I reordered the (XL) and it fits great. I like the leather look and the retractable sun shade. I will say the leather cover over the helmet will need to be treated carefully not to be cut or torn on something, but I do like the look and feel of this helmet. I have not seen anyone else with this kind of helmet so I would say if you want to be just a little different go with the Leather T-72. I have returned the (L) helmet but have not heard from Leather-up about my return yet, hopefully soon.

Date of experience: October 10, 2019
Richard L.
Argentina
1 review
0 helpful votes
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Bought this for my wife,
October 10, 2019

Bought this for my wife, who is two years into riding and just upgraded from her Vulcan 900 to a Vstar 1300. She loves the helmet, especially the weight. She previously wore a Scorpion and felt that it was a little heavy on longer rides. She also loves the leather wrapped look. Very Retro.

Date of experience: October 10, 2019
Cynthia K.
Argentina
1 review
0 helpful votes
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Excellent helmet. Immediately ordered a
October 10, 2019

Excellent helmet. Immediately ordered a second one when the first one arrived. Size dimensions seem a little off, but I highly recommend this item. Matches my Road King leather. My rider friends love it.

Date of experience: October 10, 2019
Peter L.
Argentina
1 review
0 helpful votes
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I love the look of
October 10, 2019

I love the look of the helmet, old retro style. I ordered a large and it fits perfect even though the chart says I should have ordered a medium, so the size chart may be a little off. I like the visor, it comes in very handy when the sun makes a show, it seams difficult to use with gloved hands (but they are heavy winter gloves) , the visor doesn't seam to go over my glasses or goggles very well (it rubs on them) but if its sunny I take them off and just use the visor and it keeps the wind out of my eyes fine. Overall I am very satisfied.

Date of experience: October 10, 2019
Helen X.
Argentina
1 review
0 helpful votes
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I went by the size
October 10, 2019

I went by the size chart and it fit perfect. The smoke visor was a little difficult to drop down, but I added a drop of oil to the hinge and works perfectly now. Visor drops down to just above the nose and covers my glasses well. Of course, if the helmet is rocked back on the head or turned slightly, the visor moves out of a position, so it is a good reference to use to position the helmet on your head properly. The strap is a little too wide and stiff for the D buckle and I need two hands to pull it through. Perhaps it will loosen up with age. Delivery was as stated. Overall, I'm very pleased with the quality and value of this helmet and will certainly buy from Leatherup again.

Date of experience: October 10, 2019
Anna M.
Argentina
1 review
0 helpful votes
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Love the look and fit
October 10, 2019

Love the look and fit and the interior visor. Only problem is that when I try to lower the shield, a screw pops out on the outer visor. Lost three screws so far. I'm returning the helmet.

Please note, only the helmet is negative. I've always had top service from Leatherup, and I'm sure they will take care of my problem.

Date of experience: October 10, 2019
Joseph F.
Argentina
1 review
0 helpful votes
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Nice looking helmet, visor works
October 10, 2019

Nice looking helmet, visor works well and my size L fits nicely. Worth the money.

Date of experience: October 10, 2019
Carol Z.
Argentina
1 review
0 helpful votes
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I have been riding since
October 10, 2019

I have been riding since 1956; with helmet since 1959. Have had many helmets, all 'shorty' or 'half' helmets.

This one is the best. Good fit, good looks, and good price.

Date of experience: October 10, 2019
Maria D.
Argentina
1 review
0 helpful votes
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Not as good as the
October 10, 2019

Not as good as the discontinued carbon fiber, but well worth the price, it has a tad bit of "mushroom" look which the carbon helmet did not have.

Date of experience: October 10, 2019
Ruth S.
Argentina
1 review
0 helpful votes
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I like the fit of
October 10, 2019

I like the fit of the helmet and the drop down visor. Definitely worth the money and I would not hesitate to purchase another.

Date of experience: October 10, 2019
Ben A.
Argentina
1 review
0 helpful votes
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Great helmet for the price!
October 10, 2019

Great helmet for the price! Nice leather. Fit is good per the chart. Comfy but you will get lots of wind in the eyes even with visor down and wearing glasses. Wearing sunglasses plus the visor is double dark and no good, vision will be impaired and would not recommend. The strap has a red colored buckle snap which can be tricky to snap because you cannot look at it unless in your mirror. Overall, no big issues, nice helmet.

Date of experience: October 10, 2019
Steve C.
Argentina
1 review
0 helpful votes
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I got this helmet for
October 10, 2019

I got this helmet for my wife it matches mine . It looks good fits good good price and added visor works cause my wife wears glasses. Ron A from PA.

Date of experience: October 10, 2019
Nicole R.
Argentina
1 review
0 helpful votes
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Beware !!! The discription is
October 10, 2019

Beware !!! The discription is a bit misleading. The Dual-Visor does not mean that there are two drop down visors, one clear and one tinted. There is only one drop down visor that is tinted that could make night riding a bit dark. The dual that they refer to is a removable bolted visor which I call a sun shade like the bill of a cap.

This is not a high speed helmet but is good for around town in the day time.

Date of experience: October 10, 2019
Daniel W.
Argentina
1 review
0 helpful votes
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Well made, good fit, love
October 10, 2019

Well made, good fit, love this helmet . Would be better with a quick release strap.

Date of experience: October 10, 2019
Bill D.
Argentina
1 review
0 helpful votes
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Thought this was a flat
October 10, 2019

Thought this was a flat black helmet... But the leather is a good look and I love it. No problems at high speed, I purchased a quick release setup for it. All around A helmet. True to size and comfortable. The drop down visor is an awesome feature as well... Best half helmet I have ever owned. Thanks Leather up....

Date of experience: October 10, 2019
Amy T.
Argentina
1 review
0 helpful votes
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It is my go to
October 10, 2019

It is my go to helmet. It's simple design and flip down sun shield makes it the perfect addition to my helmets.

Date of experience: October 10, 2019
John F.
Argentina
1 review
0 helpful votes
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Make sure you measure your
October 10, 2019

Make sure you measure your head and order from their sizing chart. I did and the helmet fit perfect. Really like the leather covering but disliked the strap so I bought a universal snap kit and sewed the excess chin strap so no flapping in the wind. All in all a good product for the price, LeatherUp.com did it again and I'll order more from them.

Date of experience: October 10, 2019
Jennifer L.
Argentina
1 review
0 helpful votes
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Overall a good helmet, fit
October 10, 2019

Overall a good helmet, fit is not exact for me but it not too bad. I'm between sizes so I went one size up and it's a little big, lifts up at around 70. The smoked visor sucks, it channels the air when you ride directly into your eyes, better to ride without it. So if the visor is a selling point for you, don't buy. It bigger than expected, it's dot approved so the padding is around 1" thick making the overall size larger than expected.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States