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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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This is a great, well-made, very light helmet. The XL fits me perfectly and is comfortable in the hot, Texas sun. I just ordered another for future use.
Out of the box the helmet seemed like a quality product. After riding several hundred miles with the helmet my initial opinion was confirmed. As expected the helmet is very light and did not catch any wind, even at highway speeds. The provided sizing numbers ended up being very accurate and the helmet fit great. The only complaint would be the strap, which could use a better snap to secure the loose end and fastening the strap.
So far the helmet looks and fits well. A good price and a good product.
Great helmet, fits wonderfully. Light weight and great price. Get it while you can, because they sell out fast!
I hate helmets. But this is one I can live with. Light, and comfortable. Ultra fast shipping from leatherup.com
I have to join the other commenters. This carbon fiber 1/2 helmet fits as advertised as I followed the sizing instructions. I rode all over back roads for 150 miles (4 hours) in 80 degree weather and perspired very little as the air moving through the helmet helped tremendously. As I purchased two (2), they are light and comfortable. The thicker strap doesn't bother me, as I don't wear my strap so tight as for the padding to get in the way. Yes, I have a faring so maybe if I was doing 80 without one then possibly I could find a negative with the strap padding. I'm not too particularly fond of the red quick release and will take other's advice and paint it black to match the strap. Overall.... Great helmets. Would recommend.
This is an excellent, high quality helmet. The straps are strong, and the quick release feature works very well. A welcome relief to fumbling with d-rings.
However, the shell is most definitely not a low profile style. From the description I thought this would look much sleeker and sit lower on my head, but it gave me that hated mushroom/bobble head look. Even more so than other helmets I've tried. The padding was significant, so much so that it actually pinched down on my ears. And it may have contributed to the larger appearance. It also made for a very snug fit, so I recommend ordering one size larger unless you're willing to allow for stretching over a VERY LONG period of time.
Overall it is a great helmet that I highly recommend, if you're willing to live with the size. But I returned mine.
I've been wearing a big-name, carbon-fiber half-helmet for several years and wanted another of the same, but it seems the model I have was discontinued. Turned out to my benefit - the Outlaw is one-third the price and I see no difference in quality, comfort, or weight. It's just as light-weight and clean looking as my big-name helmet.
Fine product, although the shipping is very slow and this company is not willing to work with the paying customer. I purchased a helmet in a size to small for my wife and it cost me almost the purchase price to return it. I contacted them after reordering the correct size in this model which is an upgrade in price from the first one. I asked them if they could give me a break in price or shipping as I was paying well over a 100.00 dollars at this point for the helmet . NO was the answer.
Good helmet, good value and its light. Only complaint I have is that the 3 snap visor rattles a bit at times. A little bit of plumbers tape between snaps should fix it.
Size large for me. Very light! For my head it is a little tight on the sides with a little extra room front and back. No ear pads for cooler weather but it has a great quick release strap!
Good strap lock, wish they made one for people with a high crown. A little over padded, when I take it off the liner tends to come out. Otherwise good value.
Picked one up for my Wife. She love's it Great fit, very light, Great price.
I love this helmet! It's so light you hardly notice you're wearing it!
Real nice helmet. Very happy with purchase. True to size.
I liked everything about this helmet! I agree with John C. in regard to the thick straps-although comfortable...Wish they were thinner!
I am in between sizes and ordered a large. Is just a touch snug but is breaking in well and fits good. My only dislike is I wish it had air vents in the front, have been riding in 95 degree days and that would help a lot. Nice light weight good fit and no neck strain on those long rides.
This helmet is great. It came quickly and was as advertised. Visor is a little high on the helmet to provide great shade for eyes. Quick release chin strap is super. I cannot comment on durability as mine is less than 1 month old.
super cool finish with the Kevlar cloth layup. comes with a visor, so that's bonus. I'm a 22.5" head size, 27.15 cm so I ordered Medium, fits nice and snug around my head, so I'd say perfect. After I adjusted the chin strap, I was left with a bit of end strap, I'll trim it so it doesn't flap on my ear. Super fast delivery, now I just need my Harley to get here. Matt Splat
I wanted to give them a 3.5 star rating. They look nice on my shadow aero, but they look a little more like the lenses on old glasses or eyes then I could tell from the picture. They definitely add a classic look. The short stems (included) make the mirrors sit to low to be useful, so the long stems are the only option.
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Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members