Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Susan H.
Argentina
1 review
0 helpful votes
Follow Susan H.
Unfollow Susan H.
Share Review
Report Review

Bought this for my Honda
October 10, 2019

Bought this for my Honda Shadow Aero 750 w/windshield. saddle bags, padded back rest, luggage rack and engine guard w/highway pegs. Got the XL and it fits great. Very water replant. As all things that I have purchased from LeatherUp, great stuff.

Date of experience: October 10, 2019
Nancy Q.
Argentina
1 review
0 helpful votes
Follow Nancy Q.
Unfollow Nancy Q.
Share Review
Report Review

Great price, but sizing is
October 10, 2019

Great price, but sizing is weird. An XL is HUGE everywhere on my Diavel, except it barely fits side to side over the mirrors (and I have smaller than OEM mirrors - not sidebars). As someone else mentioned, the mirrors tend to get moved in and then have to be readjusted when the cover comes off. The cover itself is tough as nails and weatherproof, does the job. Folds up smaller than I expected, too - about the size of a large paperback book.

Date of experience: October 10, 2019
Brenda O.
Argentina
1 review
0 helpful votes
Follow Brenda O.
Unfollow Brenda O.
Share Review
Report Review

Waiting to see what it
October 10, 2019

Waiting to see what it will look like after the firat storm. Cover is thinner than my current cover but then I paid around $100.00 for that one. The new cover has good coverage and I will definitely use the gromets because there is no elastic. This cover is mor suited for keeping dust off the ride while in the garage.

Date of experience: October 10, 2019
Patricia S.
Argentina
1 review
0 helpful votes
Follow Patricia S.
Unfollow Patricia S.
Share Review
Report Review

Good price for a not-too-lightweight
October 10, 2019

Good price for a not-too-lightweight vinyl cover. We'll see next summer how it does in UV, after the bike winters over indoors. Basically a silver shower curtain liner designed to fit over the bike, which isn't a bad thing. I expect I will have to be careful about hot pipes, but they do warn you ahead of time about that.

Overall quite satisfied. I usually get about 2 or 3 years out of a cover, keeping the sun off the bike in parking lots. If I get that at this price I'' be happy.

Date of experience: October 10, 2019
Angela Y.
Argentina
1 review
0 helpful votes
Follow Angela Y.
Unfollow Angela Y.
Share Review
Report Review

JOVI - Queens, New York.
October 10, 2019

JOVI - Queens, New York.

Very good quality cover but sizes come larger than expected. According to the sizing chart which recommends XL for Sprt/Sport Touring Bikes over 1000 CC, I purchased XL for my GSX 1300RA Hayabusa and I found out that the cover is huge, it has a lot of extra material. Probably an L size would fit well to my Busa. The price is great, is reasonable and it is doing the job of protecting the bike of the elements as dust and rain.

Date of experience: October 10, 2019
Nicole G.
Argentina
1 review
0 helpful votes
Follow Nicole G.
Unfollow Nicole G.
Share Review
Report Review

This cover is not as
October 10, 2019

This cover is not as good as some of the other covers I have had, however it is a good cover for the price. It has a very odd shape to it, it covers big at the seat and tight near the handle bars. It seems to me to be more customed for just one bike and so much for random bikes. I wouldn't try to fit this on a large bike by any means however I did order a large but it just doesn't form to the shape of a bike right. Overall not a bad cover for the price but it is thin and I am not sure it will last long considering how tight it fits around my handle bars. I have a Harley 883 Sportster.

Date of experience: October 10, 2019
Anthony D.
Argentina
1 review
0 helpful votes
Follow Anthony D.
Unfollow Anthony D.
Share Review
Report Review

Appears to be a very
October 10, 2019

Appears to be a very nice Helmet I havn't wore it yet but it fits fine usr the sizing chart Hope this helps

Date of experience: October 10, 2019
Bill X.
Argentina
1 review
0 helpful votes
Follow Bill X.
Unfollow Bill X.
Share Review
Report Review

the price, the look and
October 10, 2019

the price, the look and the feel of the helmet is great. one thing I didnt like was the thick padded straps, so I trimmed them off. I like the nylon strap look better.... overall, great product

Date of experience: October 10, 2019
Scott J.
Argentina
1 review
0 helpful votes
Follow Scott J.
Unfollow Scott J.
Share Review
Report Review

I own a 2014 Harley
October 10, 2019

I own a 2014 Harley Davidson Ultra-Limited FLHTK and this XL cover fits great! Not too tight or hard to get on and not too loose. It is a perfect fit. I am only using it so far for winter storage in my garage and I couldn't be more pleased for the price I paid and the job I need it to do. Very reasonable and of good quality.

Date of experience: October 10, 2019
Barbara W.
Argentina
1 review
0 helpful votes
Follow Barbara W.
Unfollow Barbara W.
Share Review
Report Review

I just received the helmet.
October 10, 2019

I just received the helmet. It was delivered in 5 days from the day I ordered it. The sizing is perfect. I bought it thinking it would be the lowest legal profile half helmet. It still has a mushroom look to it. Don't think there is a legal dot helmet that doesn't have that look. Besides that the helmet is in great shape.

Date of experience: October 10, 2019
Deborah D.
Argentina
1 review
0 helpful votes
Follow Deborah D.
Unfollow Deborah D.
Share Review
Report Review

Love the helmet. I feel
October 10, 2019

Love the helmet. I feel the size chart is pretty accurate. Ordered an XL and fits great. Lightweight and cool carbon fiber helmet. Both stickers on the back are removeable, but had to use goo gone to get the glue off the DOT sticker. Visor easily snaps on and off. With your head tilted just the right way at the right speed wind whistles aroud/through the visor but it's brief because how often is your head in the same spot?! Love the helmet would def recommend!

Date of experience: October 10, 2019
Mike N.
Argentina
1 review
0 helpful votes
Follow Mike N.
Unfollow Mike N.
Share Review
Report Review

Nice all around helmet but
October 10, 2019

Nice all around helmet but I should have ordered the next size up. they seem to run a bit small.

Date of experience: October 10, 2019
Sam H.
Argentina
1 review
0 helpful votes
Follow Sam H.
Unfollow Sam H.
Share Review
Report Review

Found the carbon fiber helmet
October 10, 2019

Found the carbon fiber helmet to be very comfortable and light. Ordered one size larger and it fits great. Couldn't find a better helmet for the price.

Date of experience: October 10, 2019
Margaret S.
Argentina
1 review
0 helpful votes
Follow Margaret S.
Unfollow Margaret S.
Share Review
Report Review

Love the helmet, light weight
October 10, 2019

Love the helmet, light weight and good fit. Great for warm weather wear.

Date of experience: October 10, 2019
Betty T.
Argentina
1 review
0 helpful votes
Follow Betty T.
Unfollow Betty T.
Share Review
Report Review

Ordered two of these helmets,
October 10, 2019

Ordered two of these helmets, thought the sizing chart was right on. Good quality helmet, but ended up returning both, one arrived with a chip in the clear coat, made arrangements to return defective helmet but had to send pictures of the defect before leatherup would agree to pay for return shipping. Had trouble with the chin strap but not the one everyone else was complaining about, the length. both my gf and i found that the chin strap was to far back and instead of sitting under the chin/jaw it hit both of us in the throat. Have had many helmets in the past and have never encountered this issue before, was a little surprised that no one else commented on this, oh well. all in all leather was pretty good to deal with.

Date of experience: October 10, 2019
Alex Q.
Argentina
1 review
0 helpful votes
Follow Alex Q.
Unfollow Alex Q.
Share Review
Report Review

Great fit, price, delivery, looks
October 10, 2019

Great fit, price, delivery, looks and very high quality, light weight . love it!

Date of experience: October 10, 2019
Chris K.
Argentina
1 review
0 helpful votes
Follow Chris K.
Unfollow Chris K.
Share Review
Report Review

It is a very nice
October 10, 2019

It is a very nice helmet. The sizing is right. The only issue is, you won't be able to take the outlaw sticker behind because it was under the clear finish. Outlaw should make a black design that will match the color of the helmet. With unremovable red sticker in the back it just doesn't look very attractive.

Date of experience: October 10, 2019
Stephanie Y.
Argentina
1 review
0 helpful votes
Follow Stephanie Y.
Unfollow Stephanie Y.
Share Review
Report Review

Great value for the price
October 10, 2019

Great value for the price fits well, nice and light. Used for first time Laconia bike week scratches easily. Otherwise happy with the purchase.

Date of experience: October 10, 2019
Angela H.
Argentina
1 review
0 helpful votes
Follow Angela H.
Unfollow Angela H.
Share Review
Report Review

Just got this helmet. I
October 10, 2019

Just got this helmet. I love it! This helmet is a must have , it's very comfortable, light weight and no more looking like a bobble head! Another great job from leatherup, you guys are awesome! Keep up the great work.

Date of experience: October 10, 2019
Virginia K.
Argentina
1 review
0 helpful votes
Follow Virginia K.
Unfollow Virginia K.
Share Review
Report Review

Helmet was received quickly and
October 10, 2019

Helmet was received quickly and is a very good quality. I picked a XXL for my 24" head and it fits perfect. Sizes run a little small so be aware. Price was the best on the web. Harley had a similar helmet but wanted $150 for it. Nope, don't buy it just to have Harley on the label. This helmet from LeatherUp is just as nice . The only thing I didn't like was the red strap snap and red D-ring tab. I cut the tab off and will paint the snap black!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States