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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Lisa G.
Argentina
1 review
0 helpful votes
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No two ways about it:
October 10, 2019

No two ways about it: an $#*! kicking helmet. Buy one - or two - for your next warm weather trip. You won't be disappointed, and your melon will be protected better than with non-carbon helmets.

Date of experience: October 10, 2019
Nicole M.
Argentina
1 review
0 helpful votes
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This is a great helmet
October 10, 2019

This is a great helmet for the money. I would have expected to pay three or four times this much for a helmet this nice. Lightweight and the comfort is great. You can't go wrong.

Date of experience: October 10, 2019
George G.
Argentina
1 review
0 helpful votes
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The helmet is really nice
October 10, 2019

The helmet is really nice quality and attractive, but too narrow for my head. I went to a shop and tried on many different helmets and got the impression I have a fat head! - but seriously, buying a helmet by using the size chart is very iffy. It does not take into account the shape of your head. Fortunately, this helmet fit my son.

Date of experience: October 10, 2019
Richard R.
Argentina
1 review
0 helpful votes
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Had the helmet several weeks,
October 10, 2019

Had the helmet several weeks, but finally had a couple of 60 degree days to ride. I was impressed with the helmet. It is very light weight and fits great. I doesn't seem to want ride up on your head at high speeds. Being as light as it is, you really forget you have it on. I give it *5 stars for a rating.

Bruce T. Sothern Ohio

Date of experience: October 10, 2019
Rebecca F.
Argentina
1 review
0 helpful votes
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Great looking helmet at a
October 10, 2019

Great looking helmet at a great price. A little heavier than I expected, but it might have to be, to be DOT approved. Overall I'm very pleased with this helmet and everything else I've ordered from LeatherUp. Kevin W. -Murray Ky.

Date of experience: October 10, 2019
Nicole F.
Argentina
1 review
0 helpful votes
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If you have to wear
October 10, 2019

If you have to wear a helmet, this one is pretty good, light weight, comfortable fit, Great price for what you are receiving. I really like it.

David

Date of experience: October 10, 2019
Kevin X.
Argentina
1 review
0 helpful votes
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Better looking than in pictures,
October 10, 2019

Better looking than in pictures, great helmet for the price. Quick shipping, thanks leatherup.

Date of experience: October 10, 2019
Eric G.
Argentina
1 review
0 helpful votes
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Great helmet for the price!!
October 10, 2019

Great helmet for the price!! Lightweight and much cooler than my full-face helmet. Added a quick connect locking strap device---the original is crazy long! HIGHLY RECOMMENDED!!

Date of experience: October 10, 2019
Sharon K.
Argentina
1 review
0 helpful votes
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great deal excellent helmet for
October 10, 2019

great deal excellent helmet for the money can't go wrong

Date of experience: October 10, 2019
Brian V.
Argentina
1 review
0 helpful votes
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excellent helmet, only wish it
October 10, 2019

excellent helmet, only wish it had a quick release chin strap.

Date of experience: October 10, 2019
Richard C.
Argentina
1 review
0 helpful votes
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Great helmet, wore it from
October 10, 2019

Great helmet, wore it from Texas to Chicago.......good fit, good quality and service from LeatherUp was excellent as always!

Date of experience: October 10, 2019
Anthony S.
Argentina
1 review
0 helpful votes
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I ordered this helmet in
October 10, 2019

I ordered this helmet in 2009. Liked it a lot. It was comfortable and didn't "wind wobble" at high speed. It would be nice to have a curtain in the winter but that's the only negative to this helmet. Ended up giving it to my son and I bought a different helmet...hated it...so, I just bought a second one of these....Thanks leatherup, everything I have gotten from you has been great quality at a great price...quick delivery and good customer service if something is out of stock or has a size problem...[I only had that happen once on a different item].

Date of experience: October 10, 2019
Diane I.
Argentina
1 review
0 helpful votes
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This is a great helmet!
October 10, 2019

This is a great helmet! Perfect fit, and quite comfortable. I was very impressed with the shipping time... I ordered on a Monday evening, and I had it in my hands on Wednesday! Will definitely order again!!!

Date of experience: October 10, 2019
Stephen V.
Argentina
1 review
0 helpful votes
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Lighter and smaller than my
October 10, 2019

Lighter and smaller than my old HD helmet. Looks great and fits great!

Date of experience: October 10, 2019
Michelle C.
Argentina
1 review
0 helpful votes
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LOVE IT!!!! Lightweight , Looks
October 10, 2019

LOVE IT!!!! Lightweight , Looks great, fits great. Fast service, will order again. Thanks

Date of experience: October 10, 2019
Brian K.
Argentina
1 review
0 helpful votes
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ordered helmets for me and
October 10, 2019

ordered helmets for me and my gf. Great value, and comfortable. chin strap is long and hard to adjust.

Date of experience: October 10, 2019
Donna N.
Argentina
1 review
0 helpful votes
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What a great helmet! Just
October 10, 2019

What a great helmet! Just got this yesterday and it looks better in person than on the website. Fits great too. This replaces a 6 yeat old HD helmet and is lighter and better looking. Thanks!

Date of experience: October 10, 2019
Dan W.
Argentina
1 review
0 helpful votes
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Great helmet for the price.
October 10, 2019

Great helmet for the price. Well made, size fits true. Good deal.

Date of experience: October 10, 2019
Lisa S.
Argentina
1 review
0 helpful votes
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Bought it for my GF
October 10, 2019

Bought it for my GF , She really likes it! The only thing is the Visor is pretty flimsy and bent just hanging on my handlebars

Date of experience: October 10, 2019
Virginia V.
Argentina
1 review
0 helpful votes
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I have seen this same
October 10, 2019

I have seen this same helmet elsewhere for over 100.00. It is comfortable, high quality, great fit and looks very high tech. I now have 3 helmets. One for day, this one for night, and another one for making the scene with a hot look. If you are too busy to be stylin, you are way too busy. All thumbs up!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States