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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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No two ways about it: an $#*! kicking helmet. Buy one - or two - for your next warm weather trip. You won't be disappointed, and your melon will be protected better than with non-carbon helmets.
This is a great helmet for the money. I would have expected to pay three or four times this much for a helmet this nice. Lightweight and the comfort is great. You can't go wrong.
The helmet is really nice quality and attractive, but too narrow for my head. I went to a shop and tried on many different helmets and got the impression I have a fat head! - but seriously, buying a helmet by using the size chart is very iffy. It does not take into account the shape of your head. Fortunately, this helmet fit my son.
Had the helmet several weeks, but finally had a couple of 60 degree days to ride. I was impressed with the helmet. It is very light weight and fits great. I doesn't seem to want ride up on your head at high speeds. Being as light as it is, you really forget you have it on. I give it *5 stars for a rating.
Bruce T. Sothern Ohio
Great looking helmet at a great price. A little heavier than I expected, but it might have to be, to be DOT approved. Overall I'm very pleased with this helmet and everything else I've ordered from LeatherUp. Kevin W. -Murray Ky.
If you have to wear a helmet, this one is pretty good, light weight, comfortable fit, Great price for what you are receiving. I really like it.
David
Better looking than in pictures, great helmet for the price. Quick shipping, thanks leatherup.
Great helmet for the price!! Lightweight and much cooler than my full-face helmet. Added a quick connect locking strap device---the original is crazy long! HIGHLY RECOMMENDED!!
great deal excellent helmet for the money can't go wrong
excellent helmet, only wish it had a quick release chin strap.
Great helmet, wore it from Texas to Chicago.......good fit, good quality and service from LeatherUp was excellent as always!
I ordered this helmet in 2009. Liked it a lot. It was comfortable and didn't "wind wobble" at high speed. It would be nice to have a curtain in the winter but that's the only negative to this helmet. Ended up giving it to my son and I bought a different helmet...hated it...so, I just bought a second one of these....Thanks leatherup, everything I have gotten from you has been great quality at a great price...quick delivery and good customer service if something is out of stock or has a size problem...[I only had that happen once on a different item].
This is a great helmet! Perfect fit, and quite comfortable. I was very impressed with the shipping time... I ordered on a Monday evening, and I had it in my hands on Wednesday! Will definitely order again!!!
Lighter and smaller than my old HD helmet. Looks great and fits great!
LOVE IT!!!! Lightweight , Looks great, fits great. Fast service, will order again. Thanks
ordered helmets for me and my gf. Great value, and comfortable. chin strap is long and hard to adjust.
What a great helmet! Just got this yesterday and it looks better in person than on the website. Fits great too. This replaces a 6 yeat old HD helmet and is lighter and better looking. Thanks!
Great helmet for the price. Well made, size fits true. Good deal.
Bought it for my GF , She really likes it! The only thing is the Visor is pretty flimsy and bent just hanging on my handlebars
I have seen this same helmet elsewhere for over 100.00. It is comfortable, high quality, great fit and looks very high tech. I now have 3 helmets. One for day, this one for night, and another one for making the scene with a hot look. If you are too busy to be stylin, you are way too busy. All thumbs up!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

