Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

George V.
Argentina
1 review
0 helpful votes
Follow George V.
Unfollow George V.
Share Review
Report Review

Perfect fit! The weight is
October 10, 2019

Perfect fit! The weight is light, you can't even tell it's on your head! Sharp design too!

Date of experience: October 10, 2019
Bob F.
Argentina
1 review
0 helpful votes
Follow Bob F.
Unfollow Bob F.
Share Review
Report Review

The helmet is comfortable and
October 10, 2019

The helmet is comfortable and solid, I have no problems wearing it for extended rides. The pull out liner in the helmet isn't super thick, but it doesn't really need to be, it does what it needs to do. The mask isn't for those looking for face protection, if that is what you want then buy a full face helmet. That being said, I like the mask for what it is, a wind blocker. I made two modifications to the mask, I pulled out the little piece of foam behind the mouth vent and I clipped out the goggles a bit to accommodate my glasses better. The goggles have good ventilation to prevent fogging as long as you are moving but prevent my eyes from going crazy at higher speeds. The value you get for the price is good, you just need to be aware that the selling point here is a helmet that comes with stylized goggles.

Date of experience: October 10, 2019
Joseph B.
Argentina
1 review
0 helpful votes
Follow Joseph B.
Unfollow Joseph B.
Share Review
Report Review

I purchased this helmet as
October 10, 2019

I purchased this helmet as a Christman gift for a lady friend. The quality is as good as many high dollar helmets, the fit is perfect, and she loves the color. Delivery service was outstanding. Leather Up is at the top of my list for motorcycle clothing and accesories. Rated: A#1

Date of experience: October 10, 2019
Dave Y.
Argentina
1 review
0 helpful votes
Follow Dave Y.
Unfollow Dave Y.
Share Review
Report Review

I bought this helmet for
October 10, 2019

I bought this helmet for my 8 yr. old. she loves it! It looks and fits great.

Date of experience: October 10, 2019
Richard L.
Argentina
1 review
0 helpful votes
Follow Richard L.
Unfollow Richard L.
Share Review
Report Review

My daughter loves it, Fits
October 10, 2019

My daughter loves it, Fits great, As usual best price around.

Date of experience: October 10, 2019
Nicole Q.
Argentina
1 review
0 helpful votes
Follow Nicole Q.
Unfollow Nicole Q.
Share Review
Report Review

Nice helmet fits great looks
October 10, 2019

Nice helmet fits great looks great! Very comfortable and high quality!

Date of experience: October 10, 2019
Chris F.
Argentina
1 review
0 helpful votes
Follow Chris F.
Unfollow Chris F.
Share Review
Report Review

This store is GREAT! The
October 10, 2019

This store is GREAT! The sizes are correct and the quality is premium. I'll keep shopping here for the rest of my gear. Thank you.

Date of experience: October 10, 2019
Sandra K.
Argentina
1 review
0 helpful votes
Follow Sandra K.
Unfollow Sandra K.
Share Review
Report Review

I bought this helmet for
October 10, 2019

I bought this helmet for my wife. She loves the style and look. It shipped quicker than predicted. Delivery was fast. Overall a very good deal and helmet.

Date of experience: October 10, 2019
Jessica I.
Argentina
1 review
0 helpful votes
Follow Jessica I.
Unfollow Jessica I.
Share Review
Report Review

The girlfriend loves it. Pretty
October 10, 2019

The girlfriend loves it. Pretty solid helmet. It's a little on the heavy side for the size, but it's well balanced, so you don't feel the weight that much. It's a DOT helmet, so it looks huge compared to a skull cap, but it's legal.

Date of experience: October 10, 2019
Tom D.
Argentina
1 review
0 helpful votes
Follow Tom D.
Unfollow Tom D.
Share Review
Report Review

My girlfriend really likes this
October 10, 2019

My girlfriend really likes this helmet. She is a girly girl and loves the pink flames. It is a very good helmet. About the 5th helmet, I've bought from LeatherUp. Good service always.

Date of experience: October 10, 2019
Margaret Q.
Argentina
1 review
0 helpful votes
Follow Margaret Q.
Unfollow Margaret Q.
Share Review
Report Review

The fit is perfect, and
October 10, 2019

The fit is perfect, and it matches my custom painted Harley Sportster perfectly! I am so happy with this product!

Date of experience: October 10, 2019
Dave U.
Argentina
1 review
0 helpful votes
Follow Dave U.
Unfollow Dave U.
Share Review
Report Review

Bought this helmet for my
October 10, 2019

Bought this helmet for my daughter. She Loves it. Size chart worked perfect for fitment. Don't worry about the low price as the quality is great.

Date of experience: October 10, 2019
Brian K.
Argentina
1 review
0 helpful votes
Follow Brian K.
Unfollow Brian K.
Share Review
Report Review

This is a great helmet.
October 10, 2019

This is a great helmet. Looks good and works well! I would recommend it to other riders. Gage

Date of experience: October 10, 2019
Jeff A.
Argentina
3 reviews
0 helpful votes
Follow Jeff A.
Unfollow Jeff A.
Share Review
Report Review

Great product, fits well. Shipped
October 10, 2019

Great product, fits well. Shipped fast, no complaints!

Date of experience: October 10, 2019
Diane W.
Argentina
1 review
0 helpful votes
Follow Diane W.
Unfollow Diane W.
Share Review
Report Review

I am very satisfied with
October 10, 2019

I am very satisfied with my new helmet. It fits well and is comfortable. I would recommend it for sure and the price was right.

Date of experience: October 10, 2019
Ben V.
Argentina
1 review
0 helpful votes
Follow Ben V.
Unfollow Ben V.
Share Review
Report Review

Very happy with purchase, it
October 10, 2019

Very happy with purchase, it was a gift for my mom & she loves it!! Very quick shipping. Will purchase again from you in the future. Thanks!

Date of experience: October 10, 2019
John N.
Argentina
1 review
0 helpful votes
Follow John N.
Unfollow John N.
Share Review
Report Review

Bought this for my wife.
October 10, 2019

Bought this for my wife. Great quality! She loves it. Already on second order from LeatherUp! Great company! Thanks!

Date of experience: October 10, 2019
Jay O.
Argentina
1 review
0 helpful votes
Follow Jay O.
Unfollow Jay O.
Share Review
Report Review

Perfect fit, my wife loves
October 10, 2019

Perfect fit, my wife loves it. It looks good on her as she rides in style.

Date of experience: October 10, 2019
Melissa W.
Argentina
1 review
0 helpful votes
Follow Melissa W.
Unfollow Melissa W.
Share Review
Report Review

Bought this helmet for my
October 10, 2019

Bought this helmet for my wife and she loves it. Added a few Harley stickers on and it was good to go.

Date of experience: October 10, 2019
Pamela I.
Argentina
1 review
0 helpful votes
Follow Pamela I.
Unfollow Pamela I.
Share Review
Report Review

exactly what wife wanted for
October 10, 2019

exactly what wife wanted for xmas. fast shipping for this time of year. size chart was very useful in getting correct fit. great service.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States