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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Anna M.
Argentina
1 review
0 helpful votes
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bought for my bro n
October 10, 2019

bought for my bro n law and he absolutely loves it. shows everyone he sees. He says it is very comfortable. hardly tell he has it on

Date of experience: October 10, 2019
Sandra U.
Argentina
1 review
0 helpful votes
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I am very happy with
October 10, 2019

I am very happy with the helmet, it fit perfect have been wearing it for about 3 weeks now with no issues! All in all a great helmet at a great price! Keep up the good work Leatherup!!

Date of experience: October 10, 2019
Mary B.
Argentina
1 review
0 helpful votes
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At first it was too
October 10, 2019

At first it was too tight and hard inside, caused headache quickly. Wore for little rides and now it fits like it was made for my head. Strap was hard to work without unsnapping, it broke in nicely too, now just a pull to tighten and pull the release tab and pull the strap to loosen. good buy.

Date of experience: October 10, 2019
Richard R.
Argentina
1 review
0 helpful votes
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DESands Millerton ny. I ordered
October 10, 2019

DESands Millerton ny. I ordered a lot of things from leather up . every thing was very very good. I will order again

Date of experience: October 10, 2019
Deborah S.
Argentina
1 review
0 helpful votes
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Great looking Helmet. Fits snug
October 10, 2019

Great looking Helmet. Fits snug and comfortable. Proud to wear this Helmet in Honor of my dad.

Date of experience: October 10, 2019
Richard L.
Argentina
1 review
0 helpful votes
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Its looks & fits good,
October 10, 2019

Its looks & fits good, I like it. Very good price too.

Date of experience: October 10, 2019
Elizabeth Y.
Argentina
1 review
0 helpful votes
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I'm giving this a great
October 10, 2019

I'm giving this a great rating, because it is a real nice helmet. I'm truly sorry I had to send it back. See I bought it for a friend for his birthday, and it wouldn't fit his big head! LOL! He bought another one elsewhere, so I returned mine and bought him a case of cold ones. Thanks Leatherup. and sorry I had to return it.

Date of experience: October 10, 2019
Nicole E.
Argentina
1 review
0 helpful votes
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Bought helmet because of design
October 10, 2019

Bought helmet because of design & for use riding a CanAM UTV where we don't need a full helmet but i wanted some head protection when the riding gets a litltle rough.

Date of experience: October 10, 2019
Joe S.
Argentina
1 review
0 helpful votes
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I received my helmet today,
October 10, 2019

I received my helmet today, it truly is a beauty, it is very comfortable the quality is outstanding , and best of all it represents this great nation and our troops, and the price was unbeatable I still cant believe what I paid. Thank you Leather up , I definitely will purchase from you again and refer my friends.

Date of experience: October 10, 2019
Sam G.
Argentina
1 review
0 helpful votes
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I have not worn a
October 10, 2019

I have not worn a half helmet in about 25 years. My past experience was they fit poorly and tried to fly off your head leaving you chocking on the strap. Non of that occurs with this helmet! It fits well. Nice and snug but not too tight. It does try to lift off a little but only above 65 mph. For longer trips I would wear my 3/4 anyway as there is less noise.

I really like the graphics on this helmet too. Very nice. Not just some decal. Much better than can be depicted online. Can't beat the price either!

Date of experience: October 10, 2019
Martha K.
Argentina
1 review
0 helpful votes
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It fit a little small
October 10, 2019

It fit a little small but then you need to break-in most helmets. The decals are bright and really represent patriotism. Will make a fine addition to the other helmets that I have for riding in warmer weather. Thanks for the quick shipment.

Date of experience: October 10, 2019
Tony U.
Argentina
1 review
0 helpful votes
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Light weight, beautiful finish, comfortable.
October 10, 2019

Light weight, beautiful finish, comfortable. Just wish the eagles were facing forward, but beautiful just the same. Can't wait for summer now!

Date of experience: October 10, 2019
Daniel D.
Argentina
1 review
0 helpful votes
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Great quality and fit. Don't
October 10, 2019

Great quality and fit. Don't usually wear a helmet, but I make my kids wear one when they ride with me.

Date of experience: October 10, 2019
Brenda O.
Argentina
1 review
0 helpful votes
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I have cervical problems and
October 10, 2019

I have cervical problems and this helmet is light as a feather!! I don't even feel it on my head!

Date of experience: October 10, 2019
Ruth U.
Argentina
1 review
0 helpful votes
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I bought this helmet for
October 10, 2019

I bought this helmet for my wife. Every one that has seen it., loves it and asked where it came from. My wife is really pleased with the helmet.

Date of experience: October 10, 2019
Alex K.
Argentina
1 review
0 helpful votes
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This seems to be a
October 10, 2019

This seems to be a good helmet w/ face shield. Nice looking, with enough padding for comfort, at least for a short period of time as I only wear mine for 30 min. rides. The shield deflects the wind enough and is very clear with no "waves" in the plastic that might distort your vison.

I would like to caution you when measuring your head for size. I followed the recommendation of going 1" above the eyebrow and measuring around your skull. This produced a 58cm measurement for me. Several times. There chart indicated it was a medium size.

When the helmet arrived it was way too small. I sent it back ( $15 shipping paid by me) and requested the next size up, Large. (59-60cm)

When the Large helmet came it fit very tightly (uncomfortable fit). I did not return it again. (would have been another $15 for shipping)

In hind sight, I should probably have ordered an X-large (61-62cm) Helmet from the beginning....big difference from a measured head of 58cm.

I don't know which is incorrect, the helmet size chart or method of measuring skull? (or my head is oddly shaped?)

If you have to exchange for a different size, you loose all of the cost savings of the helmet paid out in return shipping expenses.

The exchange policy went flawless. Fill out a form, return it with helmet and packaging material.

You pay the shipping back to them, they send the new item back to you at their cost.

I'd give the Helmet /shield bundle a 4 star rating. (Maybe a 5?)

Overall experience I could only go 3-4 stars.

Total time was maybe 3 weeks from start to finish?

Date of experience: October 10, 2019
Helen B.
Argentina
1 review
0 helpful votes
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Purchased this helmet for my
October 10, 2019

Purchased this helmet for my Dad and was so happy when it arrived, beautiful paint and graphics. Couldn't be happier, he really loved it. This is the second purchase I have made through this website and I am thrilled with the quality of the products I have ordered as well as the speedy delivery time.

Date of experience: October 10, 2019
Laura W.
Argentina
1 review
0 helpful votes
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Helmet it's great looking,great fit.
October 10, 2019

Helmet it's great looking,great fit. Fast shipping and great price.

Date of experience: October 10, 2019
George H.
Argentina
1 review
0 helpful votes
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Purchase for my daughter, fits
October 10, 2019

Purchase for my daughter, fits her head perfectly. Cute, comfortable and well-constructed; completely satisfied.

Date of experience: October 10, 2019
Elizabeth F.
Argentina
1 review
0 helpful votes
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I Love my Helmet!!! It
October 10, 2019

I Love my Helmet!!! It is of good quality and I am very happy with it. Thank You for offering such good quality at a Great price!!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States