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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Mark Z.
Argentina
1 review
0 helpful votes
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Just received my "chrome dome".
October 10, 2019

Just received my "chrome dome". It looks awesome. I we torn between ordering a M or a L because my head measured just over 58. I went with the Med after reading reviews and it fits perfect. Glad I didn't go with the Lg.

Looking forward to taking it for a ride.

Date of experience: October 10, 2019
Dave F.
Argentina
1 review
0 helpful votes
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This helmet is pretty and
October 10, 2019

This helmet is pretty and great for hot-weather riding. The drop-down shield is nice, but doesn't reach very far down. I've found that the strap is way too long and the D-ring system is difficult to thread. So I have to leave it "ringed up" and slip it over my head to save time (because when the riding bug bites, I gotta go fast!). The snap for the long strap is cheap plastic.

I ordered a medium (which is what my two HJC helmets are), and now that it's broken in a bit it's a little loose so I have to strap it tight. So probably size down if you are in between sizes.

Date of experience: October 10, 2019
Daniel V.
Argentina
1 review
0 helpful votes
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I received my helmet yesterday
October 10, 2019

I received my helmet yesterday and it fit perfectly. I noticed the helmet liner does not fit the helmet properly; it looks like they have used a liner for an XL helmet in a L helmet. The result is about 1/2 inch fold in the fabric near the right ear cup. This doesn't cause any fit or function issues; so, what the hell? The drop down visor started to malfunction after I cycled it up and down about 4 times. I can see this will be an issue, and I am debating whether or not to send the helmet back. Normally, I would, but I would have to pay shipping on the item, and it will probably be roughly 50% of the cost of the helmet; so, I think I'll keep the helmet. The chin strap does not pull smoothly through the D rings, and it is difficult to get a snug fit. Not the end of the world, but another little thing to deal with. On the up side, the helmet looks great, especially with the airfoil goggles; so, all is not lost.

Date of experience: October 10, 2019
Peter P.
Argentina
1 review
0 helpful votes
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The helmet fit small when
October 10, 2019

The helmet fit small when I first used it but fits better now. Chin strap is a joke. You cannot use the drop down smoke shield if you wear glasses. Nice finish on chrome and is not as hot as my black helmet. If you wear glasses I would not recommend buying this helmet

Date of experience: October 10, 2019
Dorothy H.
Argentina
1 review
0 helpful votes
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I'm a perfectionist. I love
October 10, 2019

I'm a perfectionist. I love it when I find products from people who care ... Chrome look helmet is like polished glass, only real metal chrome could beat the look. Do not know why they state "ALL STICKERS NON REMOVABLE" when they easily come off under a stream of hot water. Outlaw helmets all seem to share one problem however as other outlaws i've owned all do the same thing ... the D rings are sharp rather than rounded off so the edges bite into the strap as you try to tighten it under your chin ... impossible unless you kind of space the rings apart as you pull the strap between both of them ... round them off with a Dremyl or similar rotary tool to make the strap slide through easier.

Date of experience: October 10, 2019
Ruth X.
Argentina
1 review
0 helpful votes
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Very good looking and easy
October 10, 2019

Very good looking and easy to use. The snaps positions are adjustable making it more likely to fit most 3 snappers.

Date of experience: October 10, 2019
Tom F.
Argentina
1 review
0 helpful votes
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Helmet arrive in perfect condition
October 10, 2019

Helmet arrive in perfect condition as expected, fit is right, overall a good buy.

Date of experience: October 10, 2019
Anthony K.
Argentina
1 review
0 helpful votes
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I like it. Looks awesome!
October 10, 2019

I like it. Looks awesome! Tends to want to "wander up" if your haulin' but down here in the Keys top speed limit technically is 55... so I don't really know how I'd know that.... May want to add some clear or amber glasses underneath. Great deal though! Thanks Leatherup!

Date of experience: October 10, 2019
Sam P.
Argentina
1 review
0 helpful votes
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The only problem I had
October 10, 2019

The only problem I had was with the shipping. The post office took 14 days to deliver a first class delivery. I will never have the post office deliver another pa mage coming g through the Los Angeles

Post office I will use UPS or Priority Mail. . Other than that everything was great.

Date of experience: October 10, 2019
Frank W.
Argentina
1 review
0 helpful votes
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I had this on a
October 10, 2019

I had this on a 2200 mile trip and it was a great feature in the sun and rain. However, as others have stated after repeated use it doesn't stay down at high speeds. Got to be a pain moving around until i created my own detent for it. then loved it again. I would still recommend additional eye protection at high speed due to winds wipping around shield. but most importantly, do not leave up while riding: acts as a speed brake and pulls head back

Date of experience: October 10, 2019
Sharon A.
Argentina
1 review
0 helpful votes
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Fit my daughter's helmet easily
October 10, 2019

Fit my daughter's helmet easily and looks really nice. She loves it

Date of experience: October 10, 2019
Pamela N.
Argentina
1 review
0 helpful votes
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The shield works great on
October 10, 2019

The shield works great on blocking the sun, like the 3 snaps adjustment. One thing I found out is that at high rate of speed the shield doesn't stay down, you need to put something on the visor as that the shield snaps on it, so it won't flip up. That's speeds above 45 mph.

Date of experience: October 10, 2019
Margaret X.
Argentina
1 review
0 helpful votes
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Great shield. Blocks the sun
October 10, 2019

Great shield. Blocks the sun and reduces the wind. It tends to wander at highway speeds. Need to put something on the shield to make it stay down.

Date of experience: October 10, 2019
Kevin D.
Argentina
1 review
0 helpful votes
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I bought these because I
October 10, 2019

I bought these because I have forward controls and of coarse the wind would push my pants up. Not any more!! The fit is great and they look great!! On colder days they keep the colder out more so than with out.

Date of experience: October 10, 2019
Elizabeth A.
Argentina
1 review
0 helpful votes
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Fits right on my GMax.
October 10, 2019

Fits right on my GMax. No problem at 70 -75 MPH riding with a "sport wind screen" (level with my chin. i.e. The product does not tend to be caught by the wind and be lifted off the indent..

Date of experience: October 10, 2019
Kevin S.
Argentina
1 review
0 helpful votes
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Keep the sun out of
October 10, 2019

Keep the sun out of your eyes and night time Glair out, And bugs and dirt and wind and move up and down..

Date of experience: October 10, 2019
Sandra A.
Argentina
1 review
0 helpful votes
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Shield looks amazing on a
October 10, 2019

Shield looks amazing on a 3 snap helmet. But, from past experience, you'll be replacing it with another one if it drops accidentally.

Date of experience: October 10, 2019
Karen G.
Argentina
1 review
0 helpful votes
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Great quality for the money.
October 10, 2019

Great quality for the money. Pendant is heavy and elastic seems like it will last a wile. Only had a them a few weeks but it solves the problem of my pant leg riding up when I use my highway pegs.

Date of experience: October 10, 2019
Ben O.
Argentina
1 review
0 helpful votes
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The pant bungees perform very
October 10, 2019

The pant bungees perform very well. My pants would ride up just over my boot when using the cruiser pegs & I'd be bending down to wiggle the pant cuff back down. Not the safest act. The bungees are the perfect answer to the problem. Great grip & quick & easy to put on & take off. Not sure just yet how long they'll last , but seem to be made well. I'll be buying another pair for sure!

Date of experience: October 10, 2019
Deborah D.
Argentina
1 review
0 helpful votes
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Another GREAT item from Leatherup!
October 10, 2019

Another GREAT item from Leatherup!

They are a very well made item. The clips are strong and have a nice finish to them. Looking forward to years of use.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States