Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Rebecca Z.
Argentina
1 review
0 helpful votes
Follow Rebecca Z.
Unfollow Rebecca Z.
Share Review
Report Review

This helmet is a great
October 10, 2019

This helmet is a great helmet for the money. it feels kinda heavy on my head but if you consider the xl size and it keeps me legal. leather up .com has won business

Date of experience: October 10, 2019
Brian D.
Argentina
1 review
0 helpful votes
Follow Brian D.
Unfollow Brian D.
Share Review
Report Review

This lid is excellent..! both
October 10, 2019

This lid is excellent..! both for comfort and flexibility giving you the unique outlaw image. whether your a triker or a chopper rider or maybe you ride a Harley with high apes. because of the short back on this lid it dose'nt rub on the neck like some others. While also giving you that feeling of freedom to move your head watching traffic at junctions.

Date of experience: October 10, 2019
John R.
Argentina
1 review
0 helpful votes
Follow John R.
Unfollow John R.
Share Review
Report Review

Sits higher and runs smaller
October 10, 2019

Sits higher and runs smaller than I had hoped, but its cheap and I am legal!

Date of experience: October 10, 2019
Nick C.
Argentina
1 review
0 helpful votes
Follow Nick C.
Unfollow Nick C.
Share Review
Report Review

I was hoping for more
October 10, 2019

I was hoping for more of a low profile fit but the more I look the more I realize it doesn't exist. I have tried many helmets and this is among the best with a DOT rating. The novelty helmets are the only one's that offer a true low profile look but at the expense of your safety. I live in a no helmet law state so I just don't see the point of wearing something for nothing when I could just wear nothing :) The sizing chart was spot on for me and since I came in on the lower end it left room for a hat or bandana with no problems. At 29 bones who can't afford to give it a try. And just to be clear, I do not condone novelty helmets in any way. Enjoy and ride safe. D. Wilson

Date of experience: October 10, 2019
Mary D.
Argentina
1 review
0 helpful votes
Follow Mary D.
Unfollow Mary D.
Share Review
Report Review

Helmet is good buy for
October 10, 2019

Helmet is good buy for the price. Wish the strap had padding since it cuts into my chin after a while and the d-rings are a bit of a pain to get the strap out of otherwise no complaints.

Date of experience: October 10, 2019
Virginia R.
Argentina
1 review
0 helpful votes
Follow Virginia R.
Unfollow Virginia R.
Share Review
Report Review

I bought the helmet for
October 10, 2019

I bought the helmet for my girl friend and it looks great and fits great. Nice helmet for the price. Delivery was slow but worth the wait.

Date of experience: October 10, 2019
Laura Y.
Argentina
1 review
0 helpful votes
Follow Laura Y.
Unfollow Laura Y.
Share Review
Report Review

Fit great! The order was
October 10, 2019

Fit great! The order was received within a week of ordering. Amazing service Leather Up!

Date of experience: October 10, 2019
Laura I.
Argentina
1 review
0 helpful votes
Follow Laura I.
Unfollow Laura I.
Share Review
Report Review

Looks great! A little bulkier
October 10, 2019

Looks great! A little bulkier than I expected but I also have a huge head. All in all I am very pleased.

Date of experience: October 10, 2019
Bill Z.
Argentina
1 review
0 helpful votes
Follow Bill Z.
Unfollow Bill Z.
Share Review
Report Review

good helmet for the money,
October 10, 2019

good helmet for the money, does sit on top a little more than I wanted, but it's DOT, so there is no happy medium. only real complaint is that the strap is long, so I have to wrap it underneath ... nobody needs a chin strap a foot and a half long. very cool otherwise and good value.

Date of experience: October 10, 2019
Kimberly Q.
Argentina
1 review
0 helpful votes
Follow Kimberly Q.
Unfollow Kimberly Q.
Share Review
Report Review

Nice helmet, fit and felt
October 10, 2019

Nice helmet, fit and felt perfect. Way too bulky looking for me. Makes me feel like toadstool from super mario bros. It didnt cost much so ill just keep it around for a back-up.

Date of experience: October 10, 2019
Shirley L.
Argentina
1 review
0 helpful votes
Follow Shirley L.
Unfollow Shirley L.
Share Review
Report Review

Purchased one for the wife
October 10, 2019

Purchased one for the wife and I. Now we can ride into the helmet law states that surround us. Great helmets for the price!

Date of experience: October 10, 2019
Laura J.
Argentina
1 review
0 helpful votes
Follow Laura J.
Unfollow Laura J.
Share Review
Report Review

This is the 19th helmet
October 10, 2019

This is the 19th helmet so far that has been purchased by my friends or family and no one has a bad thing to say fit, quality or the price!! Leather Up is #1

Date of experience: October 10, 2019
Ruth Q.
Argentina
1 review
0 helpful votes
Follow Ruth Q.
Unfollow Ruth Q.
Share Review
Report Review

Nice helmet but it definitely
October 10, 2019

Nice helmet but it definitely runs a little small if you go by the sizing chart. Or at least it did for me. I sent mine back. Good helmet for the price.

Date of experience: October 10, 2019
Kimberly R.
Argentina
1 review
0 helpful votes
Follow Kimberly R.
Unfollow Kimberly R.
Share Review
Report Review

helmet is great love it
October 10, 2019

helmet is great love it thinking of get another one gloss black just order more equipment

Date of experience: October 10, 2019
Brian E.
Argentina
1 review
0 helpful votes
Follow Brian E.
Unfollow Brian E.
Share Review
Report Review

They were initially out of
October 10, 2019

They were initially out of stock on this item, but after about two weeks, I received an email that they were available.

I am pleased with my purchase!

Date of experience: October 10, 2019
Robert K.
Argentina
1 review
0 helpful votes
Follow Robert K.
Unfollow Robert K.
Share Review
Report Review

Medium was too small, so
October 10, 2019

Medium was too small, so I had to exchange for a large, but this is a great helmet for the price. I was worried about looking like Toad from Super Mario, but it's actually pretty slim. Just what I was looking for. The strap is kind of long, but with the snap on the end it's not really a problem. I'm really pleased with the helmet, and Leatherup.com was really easy to deal with with the exchange.

Date of experience: October 10, 2019
James E.
Argentina
1 review
0 helpful votes
Follow James E.
Unfollow James E.
Share Review
Report Review

Great helmet for the price.
October 10, 2019

Great helmet for the price. Prompt service, as usual.

Date of experience: October 10, 2019
Melissa X.
Argentina
1 review
0 helpful votes
Follow Melissa X.
Unfollow Melissa X.
Share Review
Report Review

I have been pleased with
October 10, 2019

I have been pleased with all my purchases from LeatherUp.com and this is no exception. Basic low profile flat black helmet that gets the job done if you have to wear one.

Date of experience: October 10, 2019
Scott F.
Argentina
1 review
0 helpful votes
Follow Scott F.
Unfollow Scott F.
Share Review
Report Review

Used it for our trip
October 10, 2019

Used it for our trip to Sturgis, (had to go through Nebraska) and I have to admit it I forgot I had it on when I hit South Dakota. Its Light weight, does well in the wind, and doesn't look bad at all. I do wish it had a quick release on it, but for the money, it is well worth it.

Date of experience: October 10, 2019
Steve K.
Argentina
1 review
0 helpful votes
Follow Steve K.
Unfollow Steve K.
Share Review
Report Review

Perfect fit (better than my
October 10, 2019

Perfect fit (better than my last helmet that was about 4 times more expensive) and looks good. The only drawbacks are the slight bulkiness of any DOT helmet, but no more than any other and the side straps are a little hot. Web strap alone would be an improvement.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States