Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Nice helmet and fits great. You could buy 3 helmet here for the price of 1 at Harley shop.
Great helmet. Nice fit. The straps go around the ears just right. You couldn't ask for a better helmet for the price. Comparable to Harley's $125 helmet.
At Leatherups price this helmet is a steal. The fit is great, the style is great (not to much mushroom head look). Helmet stores easily in your saddlebags. I will definetlly buy another when its time to replace.
the shell is heavy and durable, i just recieved it and out of the box was great...gonna get another one for the spouse..
for 29.95 this is a great helmet bought this for wife and she is pleased
Ordered this Helmet for my Wife, she really like the fit. Shipping was prompt and timely. Thanks Leatherup.
No problems. bought a size large and it fits great the price is 75 dollars less than I was going to spend at a Honda shop and 100 dollars less than Harley. I have used it for a long trip out west with all helmet states and I couldn't be happier with my purchase. Buy it, you can't go wrong.
good helmet for price i took a rounded end of a screwdriver and just rubbed the inside down a few times and brought it down to the tips of my ears you dont have to rip the foam padding out or remove fabric to do this just push kind of hard and it'll give you that lower look it will still be a bit bulky but for thirty dollars it will keep me cool in 90 degree heat and 90 percent humidity
The quality is there, but...it is really bulky and heavy. The padding inside made me feel like I was wearing a globe on my head. The straps were soft and comfy, but again, way to bulky.
Great helmet, fits great,great price!! the delivery was fantastic I am from Toronto Canada I ordered it Sunday night I received it on wednesday morning, with updates all the way. Fantastic!!!!
great helmet very strong and very light the only thing that could be better is a quick release/connect buckle
Bought this for my boyfriend so I could try and get him to wear a helmet. He actually likes this one!
LOVE THE HELMET!! Fit perfectly right out of the box.....looks great as well!! Thank you Leatherup! Top-notch!!
Wayne H
looks good price is right but still has the mushroom look
I finally received my helmet a few weeks ago. Being Military, I wasn't able to test out helmet for a short bit. Got it out of the bot and tried it on with my bandana and without. Fits perfectly both ways. Also, this helment is slimmer than most others giving me the feeling of not having a fat helment on a small head, I wear a small size. Fits and feels better than even my high dollar Harley Davidson helmets for a lot less of a price. Very impressed. I would suggest this helment to anyone who likes the half shells but not the wide helment look. Props to LeatherUp for outstanding prices and products. Grade A .
Decent helmet. Great deal, sits a tad high and runs small.
I like the look of this helmet and seems to be the smallest DOT helmet I've seen, and can't beat the price! Got the small according to the size chart, but it's too big, will be returing for the XS.
The helmet is great. Very comfortable. Great look. I am very happy with it.
I purchased this helmet and was skeptical. I received it and it looked great and felt light. The fit was perfect. After about two months however, the finish began to, for a lack of better words, melt. The surface of the shell was "gummy/sticky".
Overall it is a good helmet. I am still using it for now but, would not buy the flat black again. A great deal is sometimes too good.
Great helmet for the money. The fit of the helmet is a little tight compared to my Bell helmet in the same size.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

