Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This helmet is very classy, my wife loves to wear it, we met while I was serving in the Air Force and that's the only helmet she wears! Very comfortable, Decals look awesome and people always comment on it. Nice job!
This is a AWESOME helmet and have received hundreds of compliments on it and have been ask where I got it. So LeatherUp get ready for more orders. Thanks for thinking of ALL the VETS and the products you sell.
For this amazing price, you can purchase ALL of the military service helmets. Fantastic graphics.
Not impressed with graphics. Part of black stripe rubbed off on first storage in saddlebags. Doesn't appear to be any coating over graphics. AF crest on back is unrecognizable. Serviceable half-helmet, but expected better even at the price.
the first helmet i received had some issues withe the graphics i contacted you and received a replacement in 4 days with no problem excelent service i recomened you to all my rideing friends
Great helmet at a fantastic price. I also purchased the replacement visor with the clear shield. I couldn't be happier with my purchase. Thank you also for the fast delivery as well.
So far so good. I have used this product as weather permitted and it has done great so far.
This helmet is extremely light weight compared to my full face. The size chart was surprising as I was expecting to have to order at least a large. But the medium fit just fine.
I would have liked to see a better snap mechanism as it is difficult to get this one to snap.
Music through the headset is very good, but intercom comes through a little scratchy. I don't know yet whether it will perform while riding without a face screen. I hope I never have to find out if the helmet is up to the challenge.
Love it. Bought it on sale. Great price! Great fit! Looks great! I bought a visor with smoke shield for it and wear it everyday.
This is such a cool looking hat. I've received a lot of compliments and many stares. It makes my
outfits really look good on the bike. I would like to see this come in a full face helment.
this helmet is fantastic and very cool looking. just like everyone else has said , order one size bigger than you need it fits great
Just received my helmet today. It made me giggle when I put it on for the first time. Can't wait to get out on the road with it. It's bad $#*!. Only negative comment I can make is I may have to keep a spray bottle and wipes with me as it is as shiny as my bike.
Great looking product and very reasonably priced! The quality is great and it shipped really fast. I also laughed, as one reviewer said, the first time I tried it on. I ordered the chrome goggles and tried it on with the chrome helmet. Awesome!
The helmet fits great. No sizing issues noted. The padding is a little hard in some places, but wearing a scarf or skull cap should remedy this. Also, gotta watch for fingerprints, as another reviewer mentioned. Be sure to keep a cloth in your pocket to buff it back to its original shine during stops.
My only con is it seemed really heavy on my head. I felt like I was tipping forward when I walked around in it. Then again, I do wear a 2X due to my big ole brain. Ha ha. The heaviness isn't really a con, I guess. I'll gladly endure the weightiness, if it equates to added durability and extra protection.
Great product! Highly recommended!
Great Helmet fits perfect. order Wednesday got Friday, great service
It is a beautiful helmet. I ordered it to wear on hotter days rather than my Shoei Multitec. The outlaw ran a little small in comparison and I had to exchange it for a 2XL. No problems with the exchange and the helmet is comfortable and unique looking.
I ordered this helmet, and it arrived in only a few days with just ground shipping! I tried it on, it fit perfectly. I used the sizing chart, I'm a 58.42 cm size, which falls between the medium, and large helmet sizes. I ordered the Large and it's a great fit. The Medium would have been a bit to snug for me. I used this link to convert my inches tape measure to metric http://www.inches-to-cm.com/ This helmet is totally DOT approved, NOT a novelty helmet with a cheap dot sticker slapped on it. This helmet is on the heavy side, which for me is a good indicator of its protective qualities. The chrome finish is a real standout! It came shipped in its own box (inside of a shipping box) and has its own cloth bag! I can't wait to get on my bike and wear it! Thanks Leatherup!!! James
Easy to order. Fast shipping and a great fit! Would recommend this product.
Bought this for my Harley half and Bell Rogue helmets. I wear only the goggles with the Rogue and the mask and goggles with the half helmet. So it is very versatile for me. Depending on where I am riding and how long I am riding, dictates which way I go with the helmets.
I love the mask, it really works well with either helmet style. Not sure about how much impact protection you have with the goggles. It wasn't posted anywhere that I could find. For impact,, so I wear impact glasses underneath. It appears having the mask on adds a bit more wind noise but I wear ear plugs to counter that anyway, so it wasn't bad at all.
The other day I was riding out in the country (farm lands) and had a lot of bugs, dust, etc. in the air. Riding was much more enjoyable with the mask on and not constantly getting stung here and there and feeling the occasional pelleting from sand in the air. Get a bit tired of that after riding for awhile.
If someone knows the impact level of the lens, please post it. Thanks.
Fit very well keeps the wind off your face. I didn't think I would like it but I do.
Outstanding quality. Fits my quarter helmet fine, without adding any pressure to my face. Looks great. Makes my helmet look like the Harley helmet that they want $215. for. I ordered one for my brother as well. I highly recommend this product. Does not fog up. It is not hot.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

