Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Have used different brands of flip-up shields this is by far the best works great
We bought one lt smoke and one mirror. If you wear any kind of sunglasses the mirror is best. Lt smoke works well with eyeglasses. Happy with both.
I wear glasses, and sometimes contacts. This is far better than goggles, it installs easily and quickly and looks great!
Good price, and worked good. I wear glasses, so this was comfortable to use.
you can't beat outlaw helmets for the price,especialy dot approved.fit well,very good quality.i have 4 of these helmets from leatherup as always excellent service.
This helmet is awesome. I am retired AF and get a kick out of it. It fits great, looks great and at a reasonable price.
Fast delivery, was exactly as described, and works very well.
Very nice lots of great comments on the style and color. An excellent gift for any USAF member or vet. Good quality and good fit.
I have rcvd many compliments on the helmet. The decals are crisp and well defined. The fit was a little tight and I had to order a face shield. Overall rating is definaltly a 5 star
Photos do not do this helmet justice. I normally wear a 71/4 and ordered a med. It fits great. Leatherup has done it again. Great products at a great price.
great fit and quality. Many comments from others that like it.
The fit and finish of this helmet is fantastic. I ordered the size according to the chart and it fits great. The graphics are crisp and clean and I've gotten a lot of compliments on it. The only negative (and it's really very minor) deals with the TINY little visor that comes with it. The reason I say that this is minor is the fact that the visor would cover the graphics anyway, so I don't even put it on the helmet. I've worn this on a couple rides of over 200 miles and it has been very comfortable. Once again, Leatherup has come through with a great product at a great price. I've been a customer for a couple years now and will continue to shop here.
This is the second helmet I purchase from LeatherUp. I received many compliments already. Love the design and the price was unbeatable. The package came in the mail in a short few days. How do you guys do it?
Great helmet...fits snug and has been good for the long rides. Love the way it looks...very unique design.
Super comfortable helmet and I love the graphics. Went for my first ride with the helmet and couildn't tell I had it on.
Just got my replacement .... The XL fits much better..... only down side to this helmet is the design dosen't look like the one on the website.... If I put the visor on it covers up part of the "Air Force"
As a Retired Air Force member, this helmet allows me to display my pride each time I ride my bike. Top quality product that drawws attention from others as I pass or they pass me. Leatherup comes through yet again
Fits well with great graphics. I have had lots of compliments on its appearance. It has a Looonnngg chin strap. It took a couple rides to break in but now it fits great.
Great service and quick delivery. I've used the USAF Outlaw helmet in several parades and have gotten great comments about it's look. Graphics are clear and easily recognizable. Recommended to all service members who are proud of their military service.
Just recieved my helmet. Very pleased, looks good, fits right, I'm in between small and medium, ordered medium and fits perfect with a dew rag. Graphics are nicer than I expected.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

