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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Tony Q.
Argentina
1 review
0 helpful votes
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These medium sized bags fit
October 10, 2019

These medium sized bags fit perfectly on my '77 Harley Lowrider. They have some great features such as

zip-off bags with a carry handle and a internal extra pocket to carry your smaller stuff. They seem to be quality made but only time will tell.

Date of experience: October 10, 2019
Angela D.
Argentina
1 review
0 helpful votes
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Darrell L. Vancouver WA It
October 10, 2019

Darrell L. Vancouver WA

It was very easy to put on my 06 Softails Deluxe. going for a big ride to Cal for 2 week ride. My back likes it lol

Date of experience: October 10, 2019
Brian P.
Argentina
1 review
0 helpful votes
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This back rest helps my
October 10, 2019

This back rest helps my lower back, I would not take the money back for it!!

Date of experience: October 10, 2019
Sarah M.
Argentina
1 review
0 helpful votes
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Ive only had these for
October 10, 2019

Ive only had these for a few weeks but I like them alot better than the stock grips on my victory highball. Installation was pretty easy except for the left side the adhesive that comes with the grips has to be some of the fastest drying adhesive ive ever seen. It drys before you can even get the grip pushed all the way on the the bar. After two trys of not getting the grip on there and having the adhesive dry before I could get the grip fully put on and having to pry it off twice I used a diffrent adhesive that I had. As far as the look of them and the feel of them compaired to the stock grips I really like them.

Date of experience: October 10, 2019
Eric V.
Argentina
1 review
0 helpful votes
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I want to thank Leather
October 10, 2019

I want to thank Leather Up for making the purchaseof this backrest so easy. This item has made riding much more pleasent,for a person that has had multiple back surgery's. I can't say enough good things about this backrest. As far as Leather Up they are fantastic to do buiness with they ship promptlyand have great prices on all they carry.

Thank you

Frank (Petersburg VA)

Date of experience: October 10, 2019
Stephanie Z.
Argentina
1 review
0 helpful votes
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I looked high and low
October 10, 2019

I looked high and low for a backrest for my softail that wouldn't require me to also change seats. This backrest seemed to be my only choice so I decided to give it a try. I am very pleased with the backrest. It is well made and looks good on the bike. Installation was a breeze. I am equally pleased with leatherup's service and price. Thanks for solving my lower back pain while riding!

Date of experience: October 10, 2019
Michelle Z.
Argentina
1 review
0 helpful votes
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As usual - great product,
October 10, 2019

As usual - great product, great price, fast shipping. Installed on my 2013 Heritage Classic (FLSTC) because I have a bad back and hips, so needed support on all rides. Had a little trouble installing it because I have a Mustang one-piece touring seat on bike in place of stock seat, but I got it to fit finally (not fault of product or LeatherUp). It is well made, strong, and very adjustable. If I were to modify the product to improve it, I would 1) make the actual backrest pad a little larger and somewhat curved, and 2) make it more height adjustable to lower it for more lumbar support, and my Mustang seat is higher than stock seat to begin with. Overall, I'm happy to have found this product so I didn't have to purchase a very expensive one-piece seat with integral backrest. I really like Kuryakyn products, and LeatherUp has some of the best prices. I've purchased 4 Kuryakyn travel bags, and several leather garments from LeatherUp at the lowest prices I could find. Another thing I find great about LeatherUp is their speed of processing and shipping - many times from the west coast to me on east coast in one day! Thank you again LeatherUp.

Date of experience: October 10, 2019
Lisa M.
Argentina
1 review
0 helpful votes
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Bought for my 2001 heritage
October 10, 2019

Bought for my 2001 heritage classic. I also found I had to reverse the seat on the bracket to position the backrest where it was comfortable. (Nice tip from reviews) the backrest frame was a little wide for my bike. I couldnt tighten the holding brackets flush with the bag frame. the backrest feels great and does the job. I wished the studded was available to match my sear. But nonetheless very happy with my purchase.

Date of experience: October 10, 2019
Cynthia R.
Argentina
1 review
0 helpful votes
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Delivery was good. I have
October 10, 2019

Delivery was good. I have a 2006 Heritage Classic with an aftermarket seat. Once I installed the backrest, the back rest was angled the wrong way into my back. I turned the entire backrest around (comes out of the mounts easily). Then I removed the bolt holding the pad on and reattached it so it was pointing toward my back. After that, I could use the longer bolt to adjust the "feel" of the pad perfectly. The directions don't mention doing this. Also, I could not find the bolt that allows height adjustment. Seems like there is a little change to the design as compared to the directions. Overall, I am looking forward to see how it performs on a long ride.

Date of experience: October 10, 2019
Shirley D.
Argentina
1 review
0 helpful votes
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Bought this set to replace
October 10, 2019

Bought this set to replace one that had become cracked for some unknown reason. This product is as described and the processing/shipping time from LeatherUp.com was extraordinary to say the least!

Date of experience: October 10, 2019
Cynthia R.
Argentina
1 review
0 helpful votes
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The ISO Dually Pegs look
October 10, 2019

The ISO Dually Pegs look great on my Goldwing Trike. Very easy to install, but do set back about one inch more than the OEM pegs. Ordering was easy and shipping was fast. Very good price for these pegs.

Date of experience: October 10, 2019
Sam Q.
Argentina
1 review
0 helpful votes
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Changed the stock grips out
October 10, 2019

Changed the stock grips out for these on my 2007 Ultra Classic, What a difference in comfort and being able to roll the throttly with my fingers while still being able to use my thumb on the stereo and or cruise control buttons.

Date of experience: October 10, 2019
Richard J.
Argentina
1 review
0 helpful votes
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I'm very happy with the
October 10, 2019

I'm very happy with the price and the look of these on my 2013 Heritage.

Date of experience: October 10, 2019
Mary Z.
Argentina
1 review
0 helpful votes
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Best grips ever! Glue was
October 10, 2019

Best grips ever! Glue was dried up but used superglue as that is all it was anyway.

Date of experience: October 10, 2019
Patricia N.
Argentina
1 review
0 helpful votes
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very nice drink holder. got
October 10, 2019

very nice drink holder. got this for my wife's bike (I had this one on my trike when I purchased it...a few years old then), she had the one that holds the insulated stainless steel cup. she would forget to bring cup when riding unless she took her coffee with her. she tried to put a to-go-cup in holder, and it didn't turn out good for her, it fell thru during her ride and went everywhere. then she wedged a larger plastic cup in the ring and was top heavy, it turned over and spilt. this one holds so many different sizes and kinds of cups, it should be your first and only choice. the finish has held up great and the mesh and stitching looks good, even now.

Date of experience: October 10, 2019
Donna V.
Argentina
1 review
0 helpful votes
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Good product. Lights look great
October 10, 2019

Good product. Lights look great on bike and very much increase the visibility of the bike at night. The negative on this product are the instructions could have been written more clearly especially the part about the connection of the light wires to the bike tail light wires.

Date of experience: October 10, 2019
Jim G.
Argentina
1 review
0 helpful votes
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Talk about speedy delivery. Ordered
October 10, 2019

Talk about speedy delivery. Ordered at 11pm on a Sunday night. LU's supplier shipped from Illinois on Monday. UPS delivered at my Kentucky door on Tuesday. Installation was easy, following the instructions. The grips looks sharp on my Sportster 1200L.

Date of experience: October 10, 2019
Mark O.
Argentina
1 review
0 helpful votes
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The Magnum Plus Mirrors I
October 10, 2019

The Magnum Plus Mirrors I purchased, were a perfect match for my new drag bars on my Harley Softail. They are a " A " Grade Product. Thanks

Date of experience: October 10, 2019
Joseph Y.
Argentina
1 review
0 helpful votes
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I purchased two mirrors and
October 10, 2019

I purchased two mirrors and found them to be as advertised. Easily added to my dyna low rider with included hardware. Seem to be very well made and have certainly improved rear visibility. This was a good purchase for me.

Date of experience: October 10, 2019
Mike N.
Argentina
1 review
0 helpful votes
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Installed on a '09 HD
October 10, 2019

Installed on a '09 HD VROD with stock grips. It was a easy installation, they look great and the Kuryakyn Throttle Assist actual works well! Thanks to LU for a quick shipment!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States