Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Nicole H.
Argentina
1 review
0 helpful votes
Follow Nicole H.
Unfollow Nicole H.
Share Review
Report Review

If your a Medium order
October 10, 2019

If your a Medium order a small. If your large order a medium. I even washed the medium I ordered and Still was large after washing and hot dryer. I like the jackets. Ill make i t work.Fast delivery 2days. A inner pocket would have been nice.

Date of experience: October 10, 2019
James L.
Argentina
1 review
0 helpful votes
Follow James L.
Unfollow James L.
Share Review
Report Review

Can't rate durability yet. Time
October 10, 2019

Can't rate durability yet. Time will tell. Got a blue denim and a black denim jacket. The black had a bad smell that took multiple washings, fabric refresher and hanging out in the sun and wind for days to get rid of. Blue denim was fine. Other than smell it was good.

Date of experience: October 10, 2019
Alex C.
Argentina
1 review
0 helpful votes
Follow Alex C.
Unfollow Alex C.
Share Review
Report Review

Nice well built coat for
October 10, 2019

Nice well built coat for the price. Wife thinks it looks real sharp! It is nice and warm and has a nice fit, not too roomy but enough ease for a sweater under it. Have only worn if a few times so far so can't speak to the durability but it feels well made.

Date of experience: October 10, 2019
Helen N.
Argentina
1 review
0 helpful votes
Follow Helen N.
Unfollow Helen N.
Share Review
Report Review

THE SIZES RUN ABOUT AS
October 10, 2019

THE SIZES RUN ABOUT AS LISTED . THE QUALITY WAS ABOVE WHAT WE EXPECTED . GREAT PRODUCT AT A GREAT PRICE . WE WILL BUY AGAIN FROM LEATHER UP . THANK YOU

Date of experience: October 10, 2019
Robert U.
Argentina
1 review
0 helpful votes
Follow Robert U.
Unfollow Robert U.
Share Review
Report Review

I bought this jacket for
October 10, 2019

I bought this jacket for my son. He loved everything about it from the quality to the fit of the jakcet.

Date of experience: October 10, 2019
Stephanie I.
Argentina
1 review
0 helpful votes
Follow Stephanie I.
Unfollow Stephanie I.
Share Review
Report Review

Ordered a size smaller than
October 10, 2019

Ordered a size smaller than chart and it fit perfectly. Wore it this weekend and was warm in high 30's-low 40's.................Definately a great buy in style and soft comfort.

Date of experience: October 10, 2019
Stephanie S.
Argentina
1 review
0 helpful votes
Follow Stephanie S.
Unfollow Stephanie S.
Share Review
Report Review

I have not had this
October 10, 2019

I have not had this jacket very long, However it is what I was looking for, a light weight jacket for those mornings in the mountains of Colorado when a light jacket is needed. The fit was great, the price is good. I will be getting another pair for my daughter and son-inlaw.

Date of experience: October 10, 2019
Mary Z.
Argentina
1 review
0 helpful votes
Follow Mary Z.
Unfollow Mary Z.
Share Review
Report Review

this is a good looking
October 10, 2019

this is a good looking simple jeans jackt in looks,

it would benefit from some inner pockets but for $25 this jacket was a great deal.

the sleeves have that slippery quilted material as a liner, which is nice but also reduces diameter, so if you have really big arms it might be snug and/or not allow you to wear a hoodie or such underneath,

but i like the arm linerit makes it comfy and easy to slip on.

NOTE on size as others have said, i'm a 44 chest 34 waist, i usually buy XL t-shirts, regular shirts, and some jackets, but thanks to other reviewers i got this in Large and that was the right size, it infact fits me like a Levis in XL. in a jean jacket i don't want something big & baggy, 44chest and L was the rght fit and it's not a tight little fit it's just right, but the waist can't be cinched down and i'm kina skinny; if you've got a normal waist this jacket will fit fine. with the sleeve and torso liners it's really comfy.

Date of experience: October 10, 2019
Angela W.
Argentina
1 review
0 helpful votes
Follow Angela W.
Unfollow Angela W.
Share Review
Report Review

Love this coat! Was not
October 10, 2019

Love this coat! Was not expecting this level of quality considering the modest price. Nice, heavy quilted lining is good sufficiently warm even for northeast winters. The fit is generous, allowing for plenty (maybe a little too much) of layers. The concealed zipper is a very effective heat-saver.

Couldn't be happier

Date of experience: October 10, 2019
Stephanie S.
Argentina
1 review
0 helpful votes
Follow Stephanie S.
Unfollow Stephanie S.
Share Review
Report Review

This is my 2nd jacket
October 10, 2019

This is my 2nd jacket that I have purchased. I liked the first one so much I bought another. Great product. Great price. I highly recommend this item.

Date of experience: October 10, 2019
Richard N.
Argentina
1 review
0 helpful votes
Follow Richard N.
Unfollow Richard N.
Share Review
Report Review

Leatherup.com's customer experience was great.
October 10, 2019

Leatherup.com's customer experience was great. Shipping was VERY quick, plus the jacket I purchased fits well & seems to be of good quality.

Date of experience: October 10, 2019
Linda W.
Argentina
1 review
0 helpful votes
Follow Linda W.
Unfollow Linda W.
Share Review
Report Review

This is not a true
October 10, 2019

This is not a true tri fold wallet. The button snaps eliminate the use of one side. Should have returned it.

Date of experience: October 10, 2019
Jim U.
Argentina
1 review
0 helpful votes
Follow Jim U.
Unfollow Jim U.
Share Review
Report Review

I love the chrome studs
October 10, 2019

I love the chrome studs on the front of the wallet. It is made very well made. It's doesn't hold a lot of credit cards. But it makes up for it in style. This is a great wallet especially for the price.

Date of experience: October 10, 2019
Margaret B.
Argentina
1 review
0 helpful votes
Follow Margaret B.
Unfollow Margaret B.
Share Review
Report Review

Nice grips and well built.
October 10, 2019

Nice grips and well built. I put them on a Road Glide and the vibes are gone .No more numb hand on long rides. Fast shipping as allways and the best prices found on them.

Date of experience: October 10, 2019
Daniel C.
Argentina
1 review
0 helpful votes
Follow Daniel C.
Unfollow Daniel C.
Share Review
Report Review

thanks fit well and looks
October 10, 2019

thanks fit well and looks great. looking forward to my next purchase. haven had any problem with anything I've purchase from you.

Date of experience: October 10, 2019
Tom Q.
Argentina
1 review
0 helpful votes
Follow Tom Q.
Unfollow Tom Q.
Share Review
Report Review

Bought these because I bought
October 10, 2019

Bought these because I bought the Kuryakyn passenger boards and my 2013 FLTRX mounts are angled so the boards would stick out when folded up. These worked great, look great and have nice adjustability to give the wifey extended leg room!

Date of experience: October 10, 2019
Brenda O.
Argentina
1 review
0 helpful votes
Follow Brenda O.
Unfollow Brenda O.
Share Review
Report Review

I purchased these for my
October 10, 2019

I purchased these for my 13 TriGlide they are very nice and bright!

If you want these to stay on all the time, you have to wire them to the BLACK and BLUE wire not the BLACK and GRAY wire once again Great Prices and Fast shipping Thanx Again Leather Up!!!

Date of experience: October 10, 2019
Steven F.
Argentina
1 review
0 helpful votes
Follow Steven F.
Unfollow Steven F.
Share Review
Report Review

Nobody tries to steal my
October 10, 2019

Nobody tries to steal my bike anymore. Get the longer one if you want to tie it to something, else, this is a perfect wheel lock.

Date of experience: October 10, 2019
Janet W.
Argentina
2 reviews
0 helpful votes
Follow Janet W.
Unfollow Janet W.
Share Review
Report Review

I have a 2013 Honda
October 10, 2019

I have a 2013 Honda Shadow Aero and I am a 52 yo female, new rider. Very easy to attach to my bike. So easy, that I called Kuryakyn directly to make sure I was doing it right. If I want to move the floor boards to another bike, all I have to do is get the right adapter. $25 instead of another $150 The Anti-rotation that is mentioned on the package applies to bikes that have a peg assembly attached to the frame with a single bolt. That will possibly rotate. My Honda peg assembly is welded to the frame, the single bolt that holds the peg (spring loaded part) is not what they are referring to.

Date of experience: October 10, 2019
Dan F.
Argentina
1 review
0 helpful votes
Follow Dan F.
Unfollow Dan F.
Share Review
Report Review

It was a great price,
October 10, 2019

It was a great price, arrived timely and easy to install. I have wanted to put this on since I bought the bike and this was too good of a deal to pass up.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States